The installation went well and the workers were great and I couldn’t fault them. The reason why I am so angry with this experience is my donation of free electricity to the national grid. It wil... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They... Se mere
The initial survey and subsequent price were very promising . Once we had given the go ahead we were kept informed at every stage of the process. Installation was very efficient and we have been very... Se mere
Very pleased with the installation of solar panels plus hot water boost device. Scaffold erect before install electrical arrived early panel fitter arrived mid morning all working mid afternoon,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Kontaktoplysninger
21-22 Great Sutton Street, EC1V 0DY, London, Storbritannien
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Fremragende
6 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service quick install.
Great service quick install.
I might increase the battery size next time.
28. januar 2026
Besvarelse fra Switch Together UK
Hi Barry,
Thank you for your kind review. We're glad to hear that the installation went so well! It is our goal that all of our installers to provide such excellent service.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together(formerly Solar Together)
The installer was fantastic
The installer was fantastic and at a good price, would recommend
28. januar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for your kind review. We're glad that your installation went so well.
Providing fantastic service at a competitive price is exactly what we aim for with our installers. Thank you for choosing us and for taking the time to leave a review.
Kind Regards,
Switch Together (formerly Solar Together)
Very good service
The installation was done efficiently and I was kept informed of progress at all times.
7. januar 2026
Besvarelse fra Switch Together UK
Hi Laurence,
Thank you for your review. We're so pleased to hear that your installer kept you in the loop throughout the process.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
All went smoothly
All went smoothly. The recommended company was great.
Delivered the saving I hope for.
23. januar 2026
Besvarelse fra Switch Together UK
Hi Elizabeth,
Thank you for your kind review. We love to hear that you had such a positive experience with your installer.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together (formerly Solar Together)
Overall a good deal for Battery and…
Overall a good deal for Battery and Inverter purchase. Reactive to queries when issues arose. Helpful throughout.
23. januar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for your kind review. It's great to hear that even though there were some initially, your installer was able to help resolve them quickly for you.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
The installing was done on and in time…
The installing was done on and in time and the installers were good and polite
26. januar 2026
Besvarelse fra Switch Together UK
Hi Paul,
Thank you for your kind review. It's great to hear that the installation occurred as planned.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together (formerly Solar Together)
A very positive experience
A very positive experience, resulting in the retrospective fit of a new battery and inverter to an existing solar panel installation.
Communication was clear, with well designed websites and a process that worked well from the outset.
An excellent installation undertaken by Solar Bureau and a happy customer.
26. januar 2026
Besvarelse fra Switch Together UK
Hi Phil,
Thank you so much for the wonderful feedback! We know that upgrading an existing solar setup can feel complex, so we’re glad our team made the communication and installation easy for you. We’ll be sure to share your kind words with the entire Solar Bureau team.
In the meantime, thank you for participating. We hope you enjoy your upgraded system for many years to come.
Kind Regards,
Switch Together (formerly Solar Together)
Extremely efficient.
Installation was delivered on time with little fuss. Staff are competant and very helpful. Fully recommend.
22. januar 2026
Besvarelse fra Switch Together UK
Hi Julia,
Thank you for your kind words. We are glad to hear that everything went so well with your installer. We’ll be sure to pass your kind words along to the staff. Thanks for choosing to participate in our scheme!
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together (formerly Solar Together)
Very poor management of information
The solar panel fitter Rob was excellent - however the organisation that works at the solar bureau is haphazard at best. Poor communication and organisation of information between the numerous people that work in the office.
They didn’t calculate the total amount required to pay and they also requested additional payments to the first proposal.
It was ridiculous- Micheal (in the office)was the only saving grace. Hence the 1* review
19. januar 2026
Besvarelse fra Switch Together UK
Dear Iain,
Thank you for your feedback. We are sorry to hear that the information provided by the installer, Solar Bureau, did not meet your expectations.
Our installers can request an Installation Deposit Payment, which is a maximum of 15% of the total cost of installation. If your installer charged you an Installation Deposit Payment on confirmation of your installation appointment, then your final invoice will be for the remaining 75% installation deposit payment.
I am glad to hear that you were pleased with the contractors and that Michael addressed any miscommunication. We appreciate you sharing your experience and truly hope the completed installation meets our expected standards.
Thank you for bearing with us and the installer! Please don't hesitate to contact us if there's anything we can do to help. We're reachable at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
From initial enquiry to installation
From initial enquiry to installation - everything was straightforward. Hopefully this will prove the investment is most positive.
23. januar 2026
Besvarelse fra Switch Together UK
Hi Malcolm,
Thank you so much for taking the time to share your experience. We're delighted to hear that you felt well supported throughout the process and that the installation went smoothly.
Thank you again for your feedback and for choosing Solar Together. We truly appreciate your trust.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Great service!
19. januar 2026
Besvarelse fra Switch Together UK
Hi Kevin,
Thank you again for your feedback and for choosing Solar Together. We truly appreciate your trust.
I hope you enjoy the renewable electricity generation and energy bill savings to come!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Installation was great
Installation was great. Explanation of how the system and apps poor. Dec 2025
18. december 2025
Besvarelse fra Switch Together UK
Hi,
Thank you so much for leaving us a review.
While we are glad you were satisfied with the installation, we are sorry to hear that the explanation regarding the system and the application was lacking.
If you have not tried contacting your installer yet concerning this matter, we would kindly recommend that you do, as they can provide you with bespoke advice and information.
Rest assured, if you have difficulties contacting them or have further queries in the future, you can always call us at info@solartogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).We will be happy to assist you.
Kind regards,
Solar Together
The installation appears to have been…
The installation appears to have been well done and is working well. It is too early to judge reliability.
23. januar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for your review.
We are pleased to read that you had a great installation, but appreciate that it's too early to assess the benefits and dependability
of the system, as the works have only recently been completed.
That said, we hope you'll be able to experience the full advantages of your system soon.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Well after quite an amount of chivvying!
Well after quite an amount of chivying, it was finally installed on 15th December (over six months after registering and making the initial deposit). The scaffoflders arrived on the appointed day, and the installation was done qjuickly and politely.
Only marred by the scaffolders who broke my gate lintel, did not tell me about it, and seemed to have made no move to repair it, which is I hope will be addressed.
I am very happy to have the panels at last, being waiting for years to be to do so!
12. januar 2026
Besvarelse fra Switch Together UK
Hi Anne,
Thank you for your feedback. We are happy to hear that your installation was completed on 15 December. We completely recognise that due to the nature of a group-buying scheme, the journey from registration to installation can take a bit longer.
We are sorry to hear that you experienced an issue with your gate as a result of the scaffolders. We understand that you raised this with them and the installer, EE Renewables, and that they will rectify the issues. We appreciate you sharing your experience and truly hope the completed installation meets our expected standards.
Please don't hesitate to contact us if there's anything we can do to help or follow up regarding the gate lintel repair. We're reachable at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
PV Solar via collective Council bid
A slow process of getting PV Solar panels via a collective council bid - and I was initially sceptical BUT the provider (UPS Solar) patiently answered all questions before and after the installation and the installation went smoothly.
It is worth realising - for those romantics like I was - that the idea of 'charging your electric car directly when in the Summer the sun is shining does not work in practice, as the average PV solar battery is no more than a fifth of an average electric vehicle and it would take sig longer to charge via the panels compared with an EV charger (7.5 kWh compared with average hourly output of PV at less than 5 kWh). So it makes sense to use cheap off-peak/ night tariffs and export excess daytime PV energy to the grid ...
12. januar 2026
Besvarelse fra Switch Together UK
Hi Rainer,
Thank you for your feedback. We are pleased to hear that your installation went smoothly and that the information provided by the installer, UPS Solar. We completely recognise that due to the nature of a group-buying scheme, the journey from registration to installation can take a bit longer.
If you would like to charge a larger percentage of your electric vehicle (EV) from the solar battery directly, I kindly suggest discussing a sizing upgrade of your battery storage with your installer. In addition, our participants who have an EV benefit most from an EV or export tariff that offers cheaper off-peak or nighttime rates. For more in-depth information, please see our blog here: https://switchtogether.co.uk/resource-hub/blog/can-solar-panels-charge-electric-car?search=EV+charger.
Please don't hesitate to contact us if there's anything we can do to help. We're reachable at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Thank you Solar Together
Solar Together has made the process so simple to invest in a solar product. The discount from an off-the-shelf package was considerable and the winning supplier was so helpful and knowledgeable. We are so pleased with our solar and battery package.
22. januar 2026
Besvarelse fra Switch Together UK
Dear Robert,
Thank you for this glowing review!
We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme.
It is also wonderful to hear that the installer had met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance.
You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind regards,
Solar Together
Worth doing, very competitive pricing and professional service.
Good information given in advance.
Contractors all arrived on time and were very professional.
19. januar 2026
Besvarelse fra Switch Together UK
Dear Matt,
Thank you very much for writing us a review.
We are so glad to hear you had a great experience with our scheme from start to finish.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.
Please, enjoy the benefits of your newly installed system, and thank you once more for choosing a sustainable energy solution!
Kind regards,
Solar Together
Great experience
From getting a quote to having a fully functional solar panel and battery the process was simple. All the various stages were clearly explained by all involved. The installation took place during some really bad weather but was completed only a couple of days later than scheduled.
13. januar 2026
Besvarelse fra Switch Together UK
Dear Jim,
Thank you for your kind review.
We are happy to hear you were not only well informed throughout the whole scheme, but that you found the process easy to navigate. Thank you also for highlighting the installer's timely work despite the harsh weather conditions.
We hope you are now enjoying both the benefits of your new panels and battery storage.
If you have any questions in the future, please do not hesitate to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm. We will be happy to assist you.
Warm regards,
Solar Together
Sustain Homes some good parts
Sustain Homes were very good about making sure I got good advice about my solar battery install.
The survey was done and this seemed to go well, but some of the information that was given was incorrect (the battery could be hung on the wall and not on the ground).
When the installers came they were given no information from the surveyor, but they could still install the battery.
This company is based in Kent and have expanded out to Dorset and Hampshire. I suspect they had lots of work on their hands.
It took 2 weeks to get someone to return my call about 'getting the best from this new system', but once I got a call they were very helpful.
22. december 2025
Besvarelse fra Switch Together UK
Dear Michael,
Thank you for sharing your detailed feedback with us.
We're glad to hear that you are satisfied with the installation, despite the hiccups with the communication.
We also apologise for any frustration you may have experienced with the delay in receiving a response, and we also wish to thank you for being so patient and understanding throughout the process.
Thank you also for sharing your insights, as they are invaluable in helping us enhance our services.
If you have any further questions or concerns in the future, please do not hesitate to reach out to our customer support team during office hours (Mon - Fri: 8:00 am - 5:00 pm). We will be happy to assist you.
Our contact details:
Email: info@solartogether.co.uk
Telephone: 0800 014 8851
Warm regards,
Solar Together
Recommendation of the Solar Together Scheme
Solar Express the company who Solar Together awarded the business to fit our P.V solar panel system where very professional and helpful from day 1 at a competitive price.
16. januar 2026
Besvarelse fra Switch Together UK
Dear Paul,
Thank you for your review!
It is wonderful to hear that you had such a smooth experience in our scheme and with your installer, Solar Xpress. We hope that everyone has a journey such as yours.
If you ever need any assistance, please don't hesitate to reach out at info@solartogether.co.uk or 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).
We wish you many sunny days!
Kind regards,
Solar Together
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.