The installation went well and the workers were great and I couldn’t fault them. The reason why I am so angry with this experience is my donation of free electricity to the national grid. It wil... Se mere
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I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They... Se mere
The initial survey and subsequent price were very promising . Once we had given the go ahead we were kept informed at every stage of the process. Installation was very efficient and we have been very... Se mere
Very pleased with the installation of solar panels plus hot water boost device. Scaffold erect before install electrical arrived early panel fitter arrived mid morning all working mid afternoon,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Kontaktoplysninger
21-22 Great Sutton Street, EC1V 0DY, London, Storbritannien
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Fremragende
6 t anmeldelser
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Four attempts needed to get system installed
Whilst I am very happy with the final product and the overall scheme, our experience of the fitting process was very poor. It took four visits from the roofing and electrical team over the course of one month to get the system installed. Initially they claimed the scaffolding was unsafe and needed repositioning, but when it was going to cost them more money, they miraculously managed to fit the panels after all. The provider was very poor at keeping in contact only responding via email rather than phone despite numerous requests and one time the fitters didn’t turn up at all on a day they had promised.
4. februar 2026
Besvarelse fra Switch Together UK
Hello Melenie,
Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when these issues occurred. We do apologise for the communication issues and the delays in your installation.
If this is not resolved with the installer, Sustain Homes, please reach out to us, using the contact information below and we would be happy to work with the installer to correct the issue.
Thank you so much for bearing with us. We truly appreciate your patience.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Solar panel & battery pack installation Jan 2026
we were very pleased with the complete process from the first contact to the final completion of the installation. we were surprised at how much we saved on the price of the complete installation compared to other estimated prices we looked at. the winning contractors were very helpful & there quote was broken down to show everything & the options for different battery packs & an EV charger if you wanted them. we already had an EV charger but this meant that by adding the battery pack it means that during the winter months we can top up the battery overnight on our cheap EV Tarif & this means we can still use the battery for most of our needs during the day instead of using power from the grid.
3. februar 2026
Besvarelse fra Switch Together UK
Dear David,
Thank you for this glowing review!
We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme. We hope you enjoy the energy bill savings from topping up the battery during cheaper tariff rate hours.
It is also wonderful to hear that the installer met your expectations throughout the entire process.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind regards,
Switch Together (formerly Solar Together)
Solar Installation
Well organised. Good quality. Excellent workmanship. Everything was excellent everything except the removal of scaffolding post installation - this took some time and was very inconvenient. everyone we dealt with was knowledgable and went 'the extra mile'. Would thoroughly recommend.
22. december 2025
Besvarelse fra Switch Together UK
Hello,
Thank you for the 5-star review. It's great to hear that the installer, The Solar Bureau, were able to help remove the scaffolding for you. We completely understand that this may take some time, with other subcontracting businesses involved. However, we trust that our installers are always doing their best to assist where possible.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
Solar Together found a reliable installer
Solar Together found a reliable Solar panel installer who offered a competitive quote and delivered an excellent service
28. januar 2026
Besvarelse fra Switch Together UK
Dear Michael,
Thank you for your 5-star review. It's great to hear that the installer, Sustain Homes, was reliable and delivered the system in a smooth manner.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind Regards,
Switch Together (formerly Solar Together)
Professional at every step.
Professional at every step.
Kept well informed
Surveys and installation faultless
Service desk helpful and polite
3. februar 2026
Besvarelse fra Switch Together UK
Dear Peter,
Thank you for your kind review. It's great to hear that the installer, UPS Solar, was professional and polite while providing helpful information.
This serves as a testament to the commitment of the teams involved in your installation. We hope you enjoy the benefits of your solar system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
The installation of my solar panels was undertaken extremely efficiently and in very good time.
The installation of my solar panels was extremely well organised. The installers were very friendly and knowledgeable, and took the time to explain everything about the system, the electrics and the batteries. I could not have been happier.
3. februar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for your kind review. It's great to hear that the installers were friendly, professional, and knowledgeable about the system. We are very pleased that your installer was well organised and efficient!
We hope you enjoy the energy bill savings, export earnings, and reduced carbon footprint. Thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
Solar Together is a very human and helpful company to work with on important home improvements.
I chose Solar Together after receiving a flyer from my local council, who are working with a number of partners to promote a variety of work to minimise energy costs for householders. We chose solar panels + battery storage. The application was easy. It was followed by a survey which produced a proposal for our property. I liked the fact it had four different options so that I could judge which would be best. I had time, access to real people at the end of the phone to check details with. the proposals were detailed, accessible and clear. there was no pressure and clearly signposted points at which I could end the process if I wasn't satisfied. I was and went ahead. The fitting went smoothly, with scaffolding and the electrical installation all on time. The complete installation took two days, with the scaffolding down on the fourth day. Everything was clear, tracked by the central office and a dedicated adviser I could phone for any checks and questions. I always had queries sorted out then and there and no waits on hold - ever. This was a very positive experience, where I was treated as a valuable customer. Every step was clearly explained. Every employee that worked on my job was polite, professional and great to have working at my home. There was even help to install the app that monitors the electricity generation and use. This is a company I would go back to if I wanted to upgrade at any point. It was really a stress free installation.
29. januar 2026
Everything went like clockwork.
Everything went like clockwork.
Everyone involved was helpful and informative
28. januar 2026
Besvarelse fra Switch Together UK
Dear Christopher,
Thank you for the kind review. It's great to hear that the installer, EE Renewables, was able to assist and provide information sufficient for a successful installation.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
Job well done
Solar Together Scheme via Central Bedfordshire was the push we needed to get solar panels. The process from survey to install was explained on a step by step action from The Solar Bureau.
Although the surveyors gave us quotes initially for 7, 8, and 9 panels plus battery. We settled upon the installation of 11 panels and battery.
After the installation and a sweep up in the back garden we discovered a small number of electrical offcuts. (We have pets so this could have been an issue).
The FOX monitoring application is easy to use, very user friendly and there are plenty of YouTube videos if you get stuck.
12. januar 2026
Besvarelse fra Switch Together UK
Dear Dave,
Thank you for your kind review. We appreciate your feedback regarding the cleanup of the installation. Please rest assured that I will pass this along to our team.
It's great to hear that Solar Together was the push you needed to install a solar system and that the in-home monitoring application is user-friendly. We hope you enjoy the energy bill savings, export earnings, and reduced carbon footprint. Thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
Besvarelse fra Switch Together UK
Hello,
Thank you for your kind review. It's great to hear that your experience with the installer, Infinity Renewables, was positive.
This serves as a testament to the commitment of the teams involved in your installation. Enjoy the benefits of your solar system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
Professional and courteous
Everybody was professional and courteous, and the work was done efficiently and with a minimum of fuss. Neighbours remarked that they were polite guys!
28. januar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for your kind review. It's great to hear that the installer, EE Renewables, was professional, efficient, and polite.
Your positive experience serves as a testament to the commitment of the teams involved in your installation. Enjoy the benefits of your solar system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
The process was efficient and completed…
The process was efficient and completed in accordance with the timetable.
28. januar 2026
Besvarelse fra Switch Together UK
Hi Mr Starkey,
Thank you for the feedback! We’re very pleased to hear that your installer hit the mark and that your installation was completed exactly in accordance with the timetable.
We know how important our customers' time is, so we make efficiency a top priority. Thank you for choosing us for your solar project!
Kind Regards,
Switch Together (formerly Solar Together)
Satisfied customer
The whole process worked very well and I would recommend others to take advantage of it. Solar panels, battery storage and EV charger installed very efficiently.
19. januar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for the high recommendation! We are thrilled to hear that your experience with the scheme was so positive.
Installing a combination of solar panels, battery storage, and an EV charger is a fantastic way to maximise your energy independence. It’s great to know our team was able to get all three components installed efficiently and that the process worked well for you from start to finish.
We appreciate your encouraging others to take advantage of the program. Enjoy your fully upgraded, future-ready home!
Kind Regards,
Switch Together (formerly Solar Together)
Efficient and friendly service all round
28. januar 2026
Besvarelse fra Switch Together UK
Hello,
Thank you for your review. We're glad to hear that your installation went so smoothly and efficiently.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
16 Solar Panels
The whole procedure went smoothly, was completed quicker than expected & the communications were good.
The only snag was the scaffolding remaining outside the house for almost 4 weeks despite promises that the it would be removed before the Christmas break.
20. januar 2026
Besvarelse fra Switch Together UK
Hi Dominic,
Thank you for sharing your feedback with us. We are very pleased to hear that the installation itself was efficient, completed ahead of schedule, and that you found our communication helpful during the process.
However, I would like to sincerely apologise for the scaffolding remaining at your property over the Christmas break. We understand that having scaffolding up longer than promised—especially during the holidays—is a significant inconvenience. While we aim for seamless coordination, it’s clear the installer missed the mark on the removal timing in this instance, and we appreciate you bringing this "snag" to our attention so we can improve our scheduling with our partners.
We are glad that, despite this, the procedure went smoothly for you. We hope you are enjoying the benefits of your new solar panels!
Kind Regards,
Switch Together (formerly Solar Together)
Everything was as it should be.
29. januar 2026
Besvarelse fra Switch Together UK
Hi Stephen,
Thank you for your review. We're glad that everything went well with your installation.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together (formerly Solar Together)
Good Experience
Getting our solar panels through Solar Together was an easy experience which made us feel safe throughout the procedure. The installers, scaffolders and electrician who did the work were all pleasant and efficient.
29. januar 2026
Besvarelse fra Switch Together UK
Hi Marilyn,
Thank you for sharing your experience! We are delighted to hear that getting your solar panels through the Solar Together scheme was such a positive and secure experience for you.
"Feeling safe" throughout the procedure is one of the highest compliments we can receive. We know that home improvements can be daunting, so we work hard to ensure every stage—from the scaffolders to the installers and the electrician—is handled by pleasant, efficient professionals who respect your home.
It’s great to know your installer hit the mark for you. Thank you for your support, and enjoy your new green energy source!
Kind Regards,
Switch Together (formerly Solar Together)
The whole process worked very well!
The whole process from registration to installation went really smoothly.
We were very happy with the job done by the installation company.
It’s a great scheme that encourages solar installation and worked very well for us.
7. januar 2026
Besvarelse fra Switch Together UK
Hi David,
Thank you for the wonderful feedback! We are so pleased to hear that the entire process went so smoothly.
Our goal is to make the transition to renewable energy as simple and accessible as possible, so it’s rewarding to know the scheme worked so effectively for you. We’re also glad you were happy with the quality of work provided by the installation team; we aim for excellence at every stage.
Enjoy your new solar setup and the benefits of generating your own clean energy!
Kind Regards,
Switch Together (formerly Solar Together)
Exceptional service
From start to finish the process of getting our solar panels fitted was exceptional. Timescales were adhered to, with all works completed to a high standard. Notably the electrician left the areas he was working in tidier than we left them! We are enjoying using the app associated with our installation and seeing how much energy we are able to generate even in January. Our property is a mid terrace with no rear access and the scaffolders were careful with our neighbours fence and worked swiftly to install and remove the scaffolding once work was completed.
12. januar 2026
Besvarelse fra Switch Together UK
Hi Julie,
Thank you so much for taking the time to share such a detailed account of your experience! We are thrilled to hear that the installation process was seamless from start to finish.
We take great pride in the professionalism of our installers, so I will be sure to pass your kind words along to them so they can commend their electrician. We believe that leaving a home tidier than we found it is just as important as the technical work itself! It’s also great to hear that our scaffolding team managed the logistical challenges of a mid-terrace property with such care for your neighbours' property.
It’s particularly exciting that you’re already seeing great results from your app in January. Even on shorter winter days, every bit of generation counts toward a more sustainable home!
Thank you for choosing us for your solar journey. Please don't hesitate to reach out if you have any questions as you continue to monitor your energy production.
Kind Regards,
Switch Together (formerly Solar Together)
Avoid Switch Together aka Solar Together
Solar Together was promoted by several local councils hence we though they were a sound option- how wrong that turned out!
They subcontracted to a company which went bust. Had they done their due diligence they would have known than the directors of their chosen company Green Energy Together (GET) had a track record of opening and closing Solar panels companies which eventually failed. GET was a very poorly run company and supplier were reluctant to deal with them (we later found out).
They installed our panels then disappeared so we had no batteries nor the equipment to use and store the solar energy generated
I lost all faith in Solar Together and their subcontractors eg iChoosir
I had to engage a different company to supply batteries and sort out my system. After two years we never got any payments from the Smart Export Guarantee as the correct paperwork was not prepared by the original company and subsequently different companies argued over who was responsible for the documentation.
So all in all I spent a lot of money within
Solar Together and got a very ropey system which didn’t give me any credit for the electricity I generated thru SEG
Solar Together are now known as Switch Together - my advice is to AVOID them. Look for a reputable SP supplier and avoid any input from the bureaucrats in the local council.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Switch Together UK
Dear Ian,
Thank you for your review. When GET was initially selected, they were able to meet all the necessary requirements and standards that we had in place. However, since they were a third-party company, our ability to intervene with their internal operations was limited. Despite our best efforts to assist and guide them, we were not successful in changing their behaviour, which ultimately resulted in the loss of their accreditations and their eventual liquidation.
After it became apparent that they could not fulfil their obligations, we informed all affected parties and implemented ways to assist affected customers. This included an adoption process for customers who did not receive their MCS certification, in which an alternate installer essentially adopted the system, providing the MCS certification as well as helping with DNO approval (if needed) and providing an IBG for those customers who accepted the adoption offer.
Since then, we have strengthened our vetting safeguards to prevent similar occurrences. Moving forward, we are committed to ensuring the issues experienced with GET UK are not repeated.
Kind Regards,
Switch Together (formerly Solar Together)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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