The installation went well and the workers were great and I couldn’t fault them. The reason why I am so angry with this experience is my donation of free electricity to the national grid. It wil... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They... Se mere
The initial survey and subsequent price were very promising . Once we had given the go ahead we were kept informed at every stage of the process. Installation was very efficient and we have been very... Se mere
Very pleased with the installation of solar panels plus hot water boost device. Scaffold erect before install electrical arrived early panel fitter arrived mid morning all working mid afternoon,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Kontaktoplysninger
21-22 Great Sutton Street, EC1V 0DY, London, Storbritannien
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Fremragende
6 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Switch Together UK
Dear Mr Chubb,
Thank you so much for this kind and concise review!
We hope that you are able to enjoy the benefits of your newly installed system for many years to come.
If you have any queries in the future, please don't hesitate to contact us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We are here to assist you!
Kind regards,
Switch Together
Price, quality what more can you ask
Quality service kept us informed all the way through, the most efficient company I've had dealings with for years recommend them to everybody
12. februar 2026
Besvarelse fra Switch Together UK
Hello Barry,
Thank you so much for taking the time to write us such a fantastic review!
It is wonderful to read that the communication as well as the process had been seamless. We wish all of our customers to have the same experience as you did.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
All the best,
Switch Together Team
Excellent Customer Service and support
Excellent Customer Service and support. Many thanks to Aada the
Customer Service agent for the excellent communication, customer focus skills and support throughout the process.
Federico Valter Comis
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Switch Together UK
Hi Frederico,
Thank you so much for your kind words regarding one of our colleagues. We have shared your comments with Aada's supervisor to ensure that she receives the recognition she deserves. It's great to hear that she was able to assist you.
Please let us know if we can be of any further assistance.
Kind Regards,
Switch Together
The whole package from the first email…
The whole package from the first email to the installation
13. februar 2026
Besvarelse fra Switch Together UK
Hi there,
Thank you so much for such a glowing review. I'm incredibly pleased you had such a great journey through the scheme. Thank you for your trust, it means a great deal to us.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Both supplier and their engineers were…
Both supplier and their engineers were excellent/on time can’t fault them
9. januar 2026
Besvarelse fra Switch Together UK
Hi Robert,
Thank you for going solar with us. We’re thrilled things went to plan and the installer did such a great job. May your system power your home efficiently for many years!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Everything went to plan.
13. februar 2026
Besvarelse fra Switch Together UK
Hi Stephen,
It's wonderful to know the process met your expectations. Enjoy the peace of mind and long-term benefits that come with solar energy!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Solar installation
Great service and the lads who installed scaffolding to the roofer and electrician were excellant.
Really happy and would highly recommend.
Great price too for all.
12. februar 2026
Besvarelse fra Switch Together UK
Hi Raymond,
Many thanks for your feedback. It’s wonderful that you found the installation to be high quality and the price competitive. This is exactly what the scheme aims to deliver. Wishing you a smooth and sunny season ahead.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
All very efficient and straightforward
All very efficient and straightforward. All we need now is sunshine!
12. februar 2026
Besvarelse fra Switch Together UK
Dear Robert,
It's so lovely to hear everything went super well for you! Now we will join you in hoping for plenty of sunshine so your system can perform at its best.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Painless process
Painless process, everyone helpful and professional. Good price, good workmen.
Only issue was that there was a discrepancy between the surveyor and fitters as to the location of the battery and inverter on the day.
5. januar 2026
Besvarelse fra Switch Together UK
Dear Marie,
Thank you for your honest review!
We are delighted to hear that you found the process painless and that everyone was helpful throughout. However, we are sorry to hear that the information provided by the installer, Grant Store, before and after the installation differed.
Please rest assured that if there are any issues as a result of the change in location of the battery. If you would like to provide some in-depth feedback regarding this, you are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.
We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!
Kind regards,
Switch Together
Installation went well
Installation went well. The reason for only 4 stars is because I have not any information on how the system operates and hence get the best out of the installation. However it does appear to be working satisfactorily.
6. februar 2026
Besvarelse fra Switch Together UK
Dear Mr Gill,
Thank you for your honest review!
We are delighted to hear that you are pleased with your installation now that it is up and running. However, we are sorry to hear that the information given by South East Solar was not sufficient to explain how the system operates.
Please rest assured that I have reached out to the installer on your behalf to ask that they provide you with an in-depth explanation of the system. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.
We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!
Kind regards,
Switch Together
Solar Panels
From day one Solar Together were quick to respond and helpful with every query.
Being in a conservation area planning permission was required and while I had to do most of the work their liason with the Planning staff was very useful.
The scaffolding took about an hour to erect the day before and the installation of ten panels on the front facing roof, plus inverter, battery and wiring in the garage was completed on the day.
Apart from having to go into the attic every thing was done outside. The staff were quick, cheerful, asked for nothing and did a neat job. The cost was competative.
I'm very pleased with the result and even in a cold wet January I generated most of what I needed.
Peter
3. februar 2026
Besvarelse fra Switch Together UK
Dear Peter,
Thank you for your 5-star review!
We are delighted to hear that you are pleased with our communication, the installer and their workmanship.
I am glad to hear that the process of obtaining planning permission was fairly smooth and that their personnel were helpful, despite the prep work.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and generating almost all of your energy usage! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Excellent from start to finish
4. februar 2026
Besvarelse fra Switch Together UK
Dear Mike,
Thank you for your glowing review!
We are delighted to hear that you are delighted with the scheme throughout the process from registration to the installation of your system.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Besvarelse fra Switch Together UK
Dear Anna,
Thank you for your 5-star review.
We are delighted to hear that you are happy with the scheme and that the installer has met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
A great way to get a good deal on solar
A really easy way to ensure you get a great deal on solar installation without having to go through comparing multiple installers. Once the contractor was appointed our installation happened in a matter of weeks. We are very happy with everything.
21. november 2025
Besvarelse fra Switch Together UK
Dear Paddy,
Thank you for your kind review.
We are delighted to hear that the installer, their installation, and the scheme pricing have met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Numerous issues experienced with the…
Numerous issues experienced with the supplier selected from solar together to install solar panels. Very little support in resolving issues in helping for a timely resolution.
Supplier selection and duration diligence severely lacking as the company selected had no proper processes, complaints or escalation process inplace so amazed how they could be selected to undertake the work. I went through this process on the assumption all of this would have been adequately checked with suppliers- it clearly was not.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Switch Together UK
Hi James,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you’ve faced with your solar installation and the subsequent lack of support you felt during the resolution process.
We understand that you joined this program under the impression that the heavy lifting of due diligence had been completed. To address your concerns directly:
We hold our participating installers to rigorous standards, including financial stability and technical certifications. We are concerned to hear your feedback regarding this specific supplier’s internal processes, as this does not align with the service level we expect.
While we facilitate the auction and selection process, the contract for work is directly between the homeowner and the installer. When disputes arise, we aim to mediate; however, if an installer remains unresponsive or unable to resolve the issue, we refer customers to the Renewable Energy Consumer Code (RECC) to ensure you have access to formal legal and consumer protection.
Your experience provides us with critical data. We are currently reviewing this supplier’s performance and their future eligibility for our programs based on your report.
We know this doesn't change the delays you've already experienced, but please know your feedback is being used to tighten our selection criteria moving forward.
Kind Regards,
Switch Together
Price and end product
Price and end product - great, we have 11 panels and battery for just over 6000, brilliant. We now think more in the battery line would help in the future. The contractor, who had 500 jobs to do, struggled somewhat with admin. However, the weather was awful, icy and rainy alternately, so we don't entirely blame them for the troubles, and our fit was delayed by one piece of equipment not being delivered for the fitters, so the job was part done on Xmas eve and we waited until into the New Year for completion. Now we are still waiting for any real sun!
4. februar 2026
Besvarelse fra Switch Together UK
Dear Alan,
Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when the weather issues occurred. It's lovely to know that the electrician and installers worked at a high level, even on Christmas Eve, and that you’re happy with the end result.
Thank you so much for bearing with us and for providing the installer the chance to put things right. We truly appreciate your patience.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Besvarelse fra Switch Together UK
Dear Adam,
Thank you for your kind review.
We are delighted to hear that the installation, in-home monitoring application, and price have met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Fast, efficient and friendly
Opting for solar panels can seem to be a minefield but this scheme, supported as it is by your local council, made it feel safe and sensibly costed. Just beginning to enjoy the fruits of the project.
3. februar 2026
Besvarelse fra Switch Together UK
Dear Neil,
Thank you for this glowing review!
We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme.
It is also wonderful to hear that the installer had met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Really good apart from the fixing of…
Really good apart from the fixing of the bracket for the battery. It would appear that a hammer drill was used to fix one of the bolts which took the face off a brick - In overcoming that they manged to bend the bracket and it's not as clean a job as it could be. Shame that I had to find this out myself and it wasn't owned up to at the time.
28. januar 2026
Besvarelse fra Switch Together UK
Hello Mike,
Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when these issues occurred. If this is not resolved with the installer, EE Renewables, please reach out to us, using the contact information below and we would be happy to work with the installer to correct the issue.
Thank you so much for bearing with us. We truly appreciate your patience.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The installation went smoothly what is…
The installation went smoothly what is lacking is the follow of explanation of the various components and how to get the best use of the system.
3. februar 2026
Besvarelse fra Switch Together UK
Hello Mr Williams,
Thank you for taking the time to share your experience. We are pleased to hear that the installation itself was smooth, but we are genuinely sorry for the frustration you experienced with post-installation support from LMF Energy Services, especially during the winter holidays.
We acknowledge that the lack of support availability over the holiday period has added to your disappointment. However, please rest assured that the LMF team would be happy to provide any explanations and information you would like regarding your newly installed system.
If there is anything we can do to assist you with this matter, we would welcome you to contact our customer support team directly so we can ensure your concerns are fully addressed. We're available at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.