Daniel helped me with by query on a potential increase. He went away and looked at my options . Then came back with the answer. He kept me informed and was courteous and professional. Exceptional serv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I couldn't repay the loan on time. But The contact support experience has been great and especially Daniel was amazing and patiently extended the due date for me which was a great help.10/10 recommend... Se mere
Virksomheden har svaret
I have been with SteadyPay for a while and I can say they are really good and helpful. Recently I paid a loan and requested another one but was getting a rejection however I spoke to Michael and he to... Se mere
Virksomheden har svaret
Daniel dealt with my issue at Steadypay and was extremely efficient and rectified the problem which I was very pleased about. However the process of messaging and not being able to actually talk to so... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om SteadyPay
Skrevet af virksomheden
Top up your income and build your credit score. Sign up in under 3 minutes. Enjoy regular income, even if you work irregular hours - with no interest or APR. Build your credit score with all major UK Credit Reference Agencies for the lowest in the UK price of only £7 per month. Sign up!
Kontaktoplysninger
London, Storbritannien
- support@steadypay.co
- steadypay.co
4,5
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Micheal made it very easier for me to…
Micheal made it very easier for me to understand when to make payments and I was given clear instructions thanks Bethan
27. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Bethan,
Thank you for the lovely feedback! 😊 We're so glad Michael made everything clear and easy to understand. He'll be really pleased to hear this. 🙌
Micheal dealt with my question
Micheal dealt with my question. I got very confused and he was very patient and understanding with me. First class customer services
24. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Jane,
Thank you for your kind words! 😊 We're so glad Michael was patient and understanding when you felt confused. That's exactly what we aim for. He'll be thrilled to hear you found his service first class. 🙌
Najle ,your customers service help me…
Najle ,your customers service help me to understand how can I use steady pay loan.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Liliana,
Thank you for your feedback! 😊 We're really glad Najlae was able to help you understand how to use the SteadyPay loan. She'll be so pleased to hear this. 🙌
Awful company
Awful company, sending me notice of sums of arrears when I have told this stupid company multiple times that I never took out a £100 advance. Emailed them multiple times for them to send me this FCA notice.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Yusuf,
Thank you for your feedback, and we're sorry for the concern and frustration this caused.
Following our investigation, we identified that a system issue resulted in an incorrect Notice of Sums in Arrears being sent to you. We appreciate that receiving a notice relating to an amount you did not recognise would have been upsetting.
We have since corrected the issue and confirmed this directly with you. We'd also like to reassure you that this matter will not result in any adverse action on your account or any impact on your credit file.
We apologise for the inconvenience caused and thank you for bringing this to our attention, as it allowed us to resolve the issue promptly.
Kind regards,
The SteadyPay Team
Absolutely brilliant customer service…
Absolutely brilliant customer service goes above and beyond to help solve my problems maga is very good ay what they do
22. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Adam,
Thank you so much for your brilliant feedback! 😊 We're really pleased Maga went above and beyond to help solve your problems. She'll be so happy to know you think she's very good at what she does. 🙌
Problem quickly resolved
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Jill,
Thank you for sharing your experience! 😊 We're really glad Maga was able to resolve your payment issue quickly and without any stress. It's great to hear she gave you confidence in us. 🙌
Besvarelse fra SteadyPay
Hi Martha,
Thanks for your lovely feedback! 😊 We're really pleased Daniel was so helpful. He'll be made up to hear this. 🙌
Micheal helped with my problem quickly…
Micheal helped with my problem quickly and efficiently
17. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Scott,
Thanks so much for your feedback! 😊 We're really glad Michael was able to help you quickly and sort things out. He'll be chuffed to hear this.
I had asked a few times for an email to…
I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead with the invoice to pay and it was late at night too so I wasn't expecting her reply but she did and i was so grateful.. Thanks again Florin 😊
16. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Janet,
Thank you for sharing this. We're so glad Florin was able to help you late at night and get that invoice sent over. He'll be really happy to know he made such a difference for you. 😊
Excellent service.
Excellent service. Very happy with service provided by Florin
15. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Iain,
Thank you for your kind words. We're really happy to hear Florin provided you with excellent service. He'll be delighted to know you were so pleased. 😊
Brilliant company, highly recommended!
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Aus,
Thank you for your brilliant feedback. We're really glad Florin was able to help you out when you needed it. He'll be so pleased to know you had a great experience. 😊
Great experience
The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Conor,
Thank you for the lovely feedback. We're so glad Maga made the experience straightforward and kind. She'll be absolutely thrilled to hear your kind words. 😊
Fast help
Need help..they services are simple and fast.
Customer service great
14. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Vlad,
Thanks for sharing your experience. We're really glad you found the help fast and the service simple. Great to hear our customer service made a difference for you. 😊
Besvarelse fra SteadyPay
Hi there,
Thank you for your kind words. We're really happy you had a good experience with us. 😊
Shocking
Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!
Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!
14. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and understand your concerns.
To clarify, SteadyPay does not obtain customers' card details without authorisation. The card used for your recent payment was already associated with your account from previous transactions, which is why you were not prompted to enter new details.
Regarding the information displayed in the app, we understand that this can sometimes be confusing where there are outstanding account balances or historic account activity. We appreciate that the figures shown may not have matched your expectations, and we're sorry for any frustration this caused.
Following your review, our team has been in contact with you to explain the account status and the steps required to resolve the remaining balance. We appreciate that clear communication is important and are reviewing your feedback to improve the customer experience.
If you have any further questions, please continue to contact us directly through our support channels and we'll be happy to assist.
Kind regards,
The SteadyPay Team
Michael was very helpful and got my…
Michael was very helpful and got my issues sorted out fast thanks for all the help
8. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Kerry,
Thanks for your kind words. 😊 Really glad Michael was able to sort things out for you quickly. He'll be chuffed to know he made such a difference. 🙌
Updated Review
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Cas,
Thank you so much for taking the time to update your review. We're really glad Florin was able to turn things around for you. It's great to hear he was so understanding and helpful, and that everything is now sorted. We'll be sure to pass on your kind words to him. 😊
Maga was very helpful and understabding…
Maga was very helpful and understabding and quick to respond
6. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Gemma,
Thanks so much for sharing this. 😊 We're really glad Maga was able to help you quickly and with understanding. She'll be really happy to know you had such a good experience. 🙌
It is very easy to apply and reply from…
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Durga,
Thank you for your lovely feedback. 😊 We're really pleased the application process was easy for you and that Michael was able to help clear things up and guide you through unlocking CashWave. He'll be thrilled to hear this. 🙌
Great comms Daniel was very helpful
Great comms Daniel was very helpful
3. april 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi James,
Thanks for the kind words. Really happy to hear Daniel was so helpful and that the communication worked well for you. 😊 He'll be made up to see this.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.