Daniel helped me with by query on a potential increase. He went away and looked at my options . Then came back with the answer. He kept me informed and was courteous and professional. Exceptional serv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I couldn't repay the loan on time. But The contact support experience has been great and especially Daniel was amazing and patiently extended the due date for me which was a great help.10/10 recommend... Se mere
Virksomheden har svaret
I have been with SteadyPay for a while and I can say they are really good and helpful. Recently I paid a loan and requested another one but was getting a rejection however I spoke to Michael and he to... Se mere
Virksomheden har svaret
Daniel dealt with my issue at Steadypay and was extremely efficient and rectified the problem which I was very pleased about. However the process of messaging and not being able to actually talk to so... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om SteadyPay
Skrevet af virksomheden
Top up your income and build your credit score. Sign up in under 3 minutes. Enjoy regular income, even if you work irregular hours - with no interest or APR. Build your credit score with all major UK Credit Reference Agencies for the lowest in the UK price of only £7 per month. Sign up!
Kontaktoplysninger
London, Storbritannien
- support@steadypay.co
- steadypay.co
4,5
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great app works as advertised
Great app works as advertised. Only problem ive ever had(which was 100% because of user error) was quickly and professionally solved by customer service. The agents name was Michael and I could not be happier with his support
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Blazej,
Thank you for your lovely feedback. 😊 We're really glad Michael was able to help you quickly and professionally — he'll be thrilled to hear this. We truly appreciate it. 🙌
Steady pay for me has been an absolute…
Steady pay for me has been an absolute joy to use. The customer support I received had been second to none I have to give a big mention to Florin who helped me deal with any issues I encountered and also answered any questions and queries I had.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Ike,
Thank you for your lovely feedback. 😊 We're really glad Florin was so helpful and made such a positive impression — he'll be thrilled to hear this. We truly appreciate it. 🙌
I would not recommend Steadypay to…
I would not recommend Steadypay to anyone and would advise others to stay away. I am in the process of filing a complaint with the Financial Ombudsman about Steady Pay. They took out money from my bank without authorisation and when disputing it, they still charged me subscription fees and are now giving me some sub story that I need to set up a repayment plan, but they are going to charge me even more when i can't even afford it. They say they communicate with you on time but half the time their website crashes or tbey don't answer emails...
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Siobhan,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning it can be to see a payment that you do not recognise or believe was taken without your authorisation.
We take concerns regarding payments and account charges seriously and would always review any disputed transaction raised with us. We're sorry if you felt that your concerns were not addressed clearly or promptly.
Regarding your account, our service is subscription-based, and charges may continue in accordance with the applicable account terms while an outstanding balance remains. Where a customer is experiencing financial difficulty, we can also discuss repayment arrangements. Depending on the arrangement agreed, these options may help provide a clearer and more manageable route to resolving an outstanding balance.
We appreciate that you have concerns about affordability and the charges on your account, and we are sorry for the frustration caused. If you have raised a formal complaint, your concerns should be reviewed through the appropriate complaints process.
Kind regards,
I had a very nice conversation with…
I had a very nice conversation with Michael this morning who was nothing but friendly and helpful in every way possibly. He helped me sort out my payment quick fast easy and no hassle at all ☺️. Michael I would highly recommend. A***
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi there,
Thank you for your lovely feedback. 😊 We're really glad Michael was so friendly and helpful — he'll be absolutely thrilled to hear this. We truly appreciate it. 🙌
Florin was lovely to work with
Florin was lovely to work with, polite and professional and very patient with my delayed responses. Resolved my query with great efficiency. Great customer service, never had an issue with them!
Edited to correct a typo.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Neeka,
Thank you for your lovely feedback. 😊 We're really glad Florin was so patient, professional, and efficient — he'll be delighted to hear this. We truly appreciate it. 🙌
Name Samuel Odolofin
Name Samuel Odolofin
Micheal worked out of working hours to help me great guy he resolved my issues give him a raise
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Samuel,
Thank you for your lovely feedback. 😊 We're really glad Michael went above and beyond to help you — he'll be absolutely thrilled to hear this. We truly appreciate it. 🙌
Well explained about the loan
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Jacqueline,
Thank you for your lovely feedback. 😊 We're really glad everything was explained clearly. We truly appreciate it. 🙌
Daniel was very helpful with the full…
Daniel was very helpful with the full process thank you so much
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Conrad,
Thank you for your lovely feedback. 😊 We're really glad Daniel was so helpful throughout the whole process — he'll be delighted to hear this. We truly appreciate it. 🙌
Amazing company and can’t fault Daniel…
Amazing company and can’t fault Daniel enough. He was great
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Becki,
Thank you for your lovely feedback. 😊 We're really glad Daniel was so great and made such a positive impression. He'll be thrilled to hear this. We truly appreciate it. 🙌
Florin was really great at…
Florin was really great at communicating with me and keeping me updated on my credit file amendment. Thanks a lot 😀
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Lisa,
Thank you for your lovely feedback. 😊 We're really glad Florin kept you updated and communicated so well — he'll be delighted to hear this. We truly appreciate it. 🙌
Steadypay charged me 14 pounds because…
Like to say thankyou to steadypay for understanding my issue
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Anthony,
Thank you for your kind words. 😊 We're really glad we could help and that you felt understood. We truly appreciate it. 🙌
Michael has been a great help
Michael has been a great help. Speedy reply and super friendly service.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Betsy,
Thank you for your lovely feedback. 😊 We're really glad Michael was so helpful and friendly — he'll be thrilled to hear this. We truly appreciate it. 🙌
Michael was very helpful and resolved…
Michael was very helpful and resolved my query instantly, I was very impressed.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Michael,
Thank you for your lovely feedback. 😊 We're really glad Michael was able to help you so quickly and resolve your query. He'll be delighted to hear this. We really appreciate it. 🙌
Micheal was a great help letting me…
Micheal was a great help letting me settle my loan early. And requesting another one
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi there,
Thank you for your great feedback. 😊 We're really glad Michael was able to help you settle your loan early and get a new one sorted. He'll be thrilled to hear this. We really appreciate it. 🙌
Besvarelse fra SteadyPay
Hi there,
Thank you for your lovely feedback. 😊 We're really glad we could help, and we truly appreciate your kind words. 🙌
Michael attended well to me & made the…
Michael attended well to me & made the experience smooth and easy. He’s the best!
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Abisoye,
Thanks so much for your kind words — really glad Michael made everything smooth and easy for you! 😊
If you ever need anything else, just let us know. 🙌
Is very good customer services and…
Is very good customer services and fantastic attention, good aptitude to resolve anything well done and congratulations Daniel
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Alvaro,
Thanks for your kind words — really appreciate that! 😊 Glad we could help.
If you ever need anything, just let me know. 🙌
Daniel was amazing
Daniel was amazing. So helpful and guided me through the different steps very professionally . Easy access to the money. Recommended.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Kara,
Thank you for your lovely feedback. 😊 We're really glad Daniel was so amazing and guided you through the steps professionally. He'll be thrilled to hear this. We really appreciate the recommendation. 🙌
Quick
Quick, simple, and professional application process. Everything was clear and easy to complete. A smooth experience from start to finish. Thank you to Maga for swift response and good customer care.
5. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Joseph,
Thank you for your wonderful feedback. 😊 We're really glad the application process was quick and simple, and that Maga was able to help you swiftly. She'll be delighted to hear your kind words. We truly appreciate it. 🙌
I had a problem with my card and…
I had a problem with my card and payments and I have had a lovely guy Micheal helping me out and has managed to get me back on track with my situation. I would defo recommend
5. juli 2026
Uopfordret anmeldelse
Besvarelse fra SteadyPay
Hi Lucy,
Thank you for your lovely feedback. 😊 We're really glad Michael was able to help you get back on track with your card and payments. He'll be thrilled to hear this. We really appreciate the recommendation. 🙌
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.