These guys rock. They get it. Look after the customer and they will be your best advocate. I have had two Starks. Easily the best motorbikes I have every owned. Gives me 3 to 4 hours of tec... Se mere
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Se, hvad kunderne siger
Super awesome bike. Best I’ve ever had but cmon it’s a multi million dollar company with no customer service call line… updated my phone and then it won’t connect to my bike now. Was supposed to race... Se mere
Virksomheden har svaret
Fast replies , response happy with the help i received from Leonardo can’t ask for a more reliable company and grate support threw-out starks definitely the future !
Virksomheden har svaret
I am very impressed with the stark customer service. Most of the time with other companies they cannot help you. Quickly I got a response to my problem and they resolved my problem within hours. Than... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Stark Future is a multinational company, established in 2020 with Swedish roots but located on the fringes of Barcelona, Spain. Stark Future was able to construct a dedicated, passionate, and knowledgeable team from the best of both the motorcycle and power electronics industries. Stark rapidly started work on the first model of an ambitious catalog of next-generation electric motorcycles. The Stark VARG is the result. The Stark VARG, is the most powerful production Electric Motocross bike on the planet and the performance leader within its category.
Kontaktoplysninger
Barcelona, Spanien
- sales@starkfuture.com
- starkfuture.com
4,5
Fremragende
274 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am very impressed with the stark…
I am very impressed with the stark customer service. Most of the time with other companies they cannot help you. Quickly I got a response to my problem and they resolved my problem within hours. Thanks guys!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for the amazing feedback Dominic!
We’re really happy to hear that our customer service stood out and that your issue was resolved so quickly. Providing fast, effective, and genuinely helpful support is exactly what we strive for, especially when riders need assistance right away.
It means a lot to hear that your experience felt different from what you’ve had with other companies.
Thanks again for your trust and support, enjoy every ride! ⚡
The Stark Team
These guys rock
These guys rock. They get it. Look after the customer and they will be your best advocate.
I have had two Starks. Easily the best motorbikes I have every owned. Gives me 3 to 4 hours of technical enduro riding.
Have dealt with support a few times. They have been fantastic. Sorted out everything. Great communication, even though I know they are under the pump with volumes. A nice problem, it means they are very successful.
Shout out to Leonardo for his understanding and going beyond normal support expectations...
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for such an incredible review Grant!
Hearing that you’ve owned two VARGs and consider them the best bikes you’ve ever had truly means a lot to us. Delivering hours of technical enduro riding while keeping the experience enjoyable and accessible is exactly what we strive for.
We also really appreciate your understanding regarding support volumes. As you mentioned, it’s a reflection of the rapid growth of the Stark community, and we’re working hard every day to continue scaling while maintaining the level of service our riders expect.
A huge thank you as well for highlighting Leonardo, he is a rockstar, we’ll be sure to pass along your words to him. Going beyond expectations and truly supporting our riders is exactly the mindset we want across the whole team.
And you’re absolutely right: riders who feel looked after become the best ambassadors. Thank you for being one of them ⚡
The Stark Team
Grate service
Fast replies , response happy with the help i received from Leonardo
can’t ask for a more reliable company and grate support threw-out starks definitely the future !
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for the great feedback Dom!
We’re really happy to hear that you received fast and helpful support from Leonardo. We’ll make sure your kind words are passed along to him.
It means a lot to hear that you see Stark as a reliable company with strong support throughout the whole experience, that’s exactly what we work hard to build every day.
Thank you for your trust and for believing in the future with us ⚡
The Stark Team
I love my bike
I love the bike so much and I feel proud I have one.
and I really appreciate all the efforts the team are doing to maintain a great and outstanding product. I want to thank the support team the most for the great service and help they do.
thank you soooo much Stark Future Team
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you so much for this amazing feedback Rayan!
Hearing that you’re proud to own a VARG truly means a lot to all of us. Our entire team works passionately every day to keep improving the product and delivering the best possible experience for our riders.
A special thank you as well for your kind words about our support team, they’ll be very happy to hear this. Providing helpful, responsive, and genuine support is something we care deeply about.
We truly appreciate your enthusiasm and your trust in Stark Future.
Enjoy every ride! ⚡
The Stark Team
Super awesome bike but customer service I would give a negative score too
Super awesome bike. Best I’ve ever had but cmon it’s a multi million dollar company with no customer service call line… updated my phone and then it won’t connect to my bike now. Was supposed to race this weekend but I don’t have a functioning bike to ride. What a way to start the season with paid entry fees and no seat time. Only complaint is customer service
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your honest feedback, and first of all, we’re really sorry to hear about this experience, especially right before a race weekend.
We know how frustrating it is to prepare for the season, pay entry fees, and then face a technical issue preventing you from riding. That’s absolutely not the experience we want for our riders.
We can see that our technical team already provided detailed troubleshooting steps to help resolve the connection issue after your phone update. In addition, we have now arranged for a team member to contact you directly by phone today to help finalize the fix and get you back on the bike as quickly as possible.
We also hear your feedback regarding customer service accessibility. We’re actively working on improving both response speed and support channels to make assistance faster and easier when riders need it most.
Thank you again for your patience and for your passion for the bike, we’ll do everything we can to get you riding again ASAP ⚡
The Stark Team
SAV incroyable
SAV incroyable, moins d’une semaine pour renvoyer un chargeur au top
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Merci beaucoup pour votre retour Jason!
Nous sommes ravis de lire que votre expérience avec notre SAV a été aussi positive. Remplacer rapidement un chargeur et vous remettre en selle au plus vite, c’est exactement le niveau de service que nous voulons offrir.
Merci pour votre confiance et profitez bien de votre VARG ⚡
L’équipe Stark Future
Over the last several months I was…
Over the last several months I was growing increasingly frustrated with the buying and delivery process that I had put a deposit on back in Oct 2025. When the delivery dates came and went, my frustration started turning into regret. I decided to contact Stark and found that communication with them was actually pretty good... if you reach out. My support rep "Leonardo" was transparent about what was going on and has frequently updated/checked back with me without having to email him for updates. I'll admit this process has been a roller coaster, but with Leonardo's communication/updates, I feel good about my decision purchasing the SM and I'm excited to have it in my driveway.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your honest and detailed feedback.
We completely understand how frustrating delivery delays can be, especially after waiting so long and seeing estimated dates move. Your patience throughout this process truly means a lot to us.
To provide a bit more context, we experienced some delays with the first SM deliveries to the US due to the portable charger supply. We did not want to deliver bikes without the complete charging solution included, which unfortunately impacted delivery timing for some early orders.
At the same time, we’re very happy to hear that the communication and support from Leonardo helped restore your confidence and made the experience more transparent. We’ll be sure to pass along your kind words to him, proactive communication and honest updates are exactly what we strive for.
The good news is that we are now back on track, and we’re excited for you to finally have your VARG SM in the driveway very soon 😄
Thank you again for your trust and for staying with us through the process. We’re confident the riding experience will make it worth the wait ⚡
The Stark Team
Great service
This is the first time I've seen a bike with such a warranty and a company with such good service.
Extending the warranty on my Stark was the best decision I made.
Even for small things on the bike like a "broken footrest" they react instantly and send me a spare part at their expense.
I'm very satisfied and I keep recommending Stark to all my friends and those who meet me in the woods and ask about it. :)
Some of them already have their own.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for the amazing feedback!
We’re really proud to hear that your experience with both the bike and our warranty support has been so positive.
Supporting our riders quickly and fairly even for smaller parts is something we truly believe in.
We’re also very happy to hear that extending your warranty gave you extra peace of mind. Our goal is to make ownership as enjoyable and stress-free as possible.
And honestly, one of the best compliments we can receive is hearing that riders you meet in the woods are now becoming part of the Stark community too 😄
Thank you for your trust, your recommendations, and your support!
The Stark Team ⚡
I wanted to share my experience with…
I wanted to share my experience with the Stark Varg, because it truly is an amazing motorcycle.
From the very first moment I rode it, I felt a level of control that I had never experienced with any other bike. The handling is better, and the braking is much more precise and controlled.
Before this, I had always ridden KTM and Husqvarna bikes, equipped with WP Cone Valve suspension and the latest generation of high-performance engines. So I’m very familiar with top-level motorcycles.
In October, I bought my first used Stark Varg EX, and in January I bought another one, also used. After my neighbor tried it, he was so impressed that he went and bought a brand-new one himself. He’s extremely happy with it as well.
Of course, there have been some issues, but the customer service has been outstanding. Every problem was handled under warranty, with a level of ease and communication that I have never experienced with any other company.
For example, one motor broke, and it was replaced in just 8 days total — including 5 days for shipping. The installation only took about 3 hours of mechanical work, and I had a brand-new motor ready to go.
Another great thing is that anyone can ride it. Even my wife and daughter have used it — something I would never have allowed with my Husqvarna.
The customer service really is the best part: fast, clear communication and warranty parts arriving within 5–6 days. It’s fantastic.
Compared to other brands that dominate the market, I honestly don’t even want to comment.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you so much Angelo for taking the time to share such a detailed experience!
It means a lot to hear this kind of feedback from a rider with extensive experience on high-end motorcycles. Knowing that the VARG delivered a new level of control, handling, and confidence, even compared to the very best combustion bikes, is exactly what we set out to achieve.
We’re also incredibly happy to hear that your experience with our customer service and warranty support has matched the quality of the bike itself. Fast communication, quick turnaround times, and making repairs as straightforward as possible are all priorities for us.
The fact that your neighbor bought a VARG after trying yours says a lot as well 😄 And hearing that your wife and daughter can enjoy riding it too highlights one of the things that makes the VARG so special: performance that remains approachable and confidence-inspiring.
Of course, we know no product is perfect, and feedback from passionate riders like you is what helps us continue improving our bikes everyday.
Thank you again for your trust, your enthusiasm, and for being part of the Stark community. We wish you and your family many more great rides ahead! ⚡
The Stark Team
Great and quick help with a stuck…
Great and quick help with a stuck referral!
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your feedback Eirik!
We’re really glad to hear that the referral issue was resolved quickly and smoothly. Making these processes simple and responsive is exactly what we aim for.
We appreciate your support and hope you enjoy every moment with your VARG! ⚡
The Stark Team
Thank you for evaluating each case…
Thank you for evaluating each case individually and coming to the customer's aid.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your feedback Artis!
We truly appreciate you recognizing our approach to evaluating each case individually and doing our best to support our riders fairly. That flexibility and customer focus are very important to us.
We also noticed that we’re close to earning that full 5-star experience from you 😊 If there’s anything you feel was missing or that we could improve further, we’d genuinely love to hear it, feedback like yours helps us continue getting better every day.
Thanks again for your trust and support! ⚡
The Stark Team
Feedback on all elements.
Mark Vargus is a beauty. Huge help and very responsive in getting my wallet sorted.
The bike could use a few things.
1)The handle at the back of the seat is sharp and hurts your hand. I think the edge could be rounded without any downside.
2) Crawl mode prevents the bike from rolling back. I'd like to have that in a mode for climbing hills - and have the down button release it or something. An option to turn it on or off in the programming. The freewheeling backward is wild.
3) The ex rear light should be removable rather than in one giant integrated piece. Within 15hrs, the plate holder section is cracked. I'd like to preserve the light and just take it off.
4) Replacement skid plate, foam and rotor protectors aren't on the website. I'm sure my dealer could order them, but I think they should be easily found online under "Protection".
5) My fork tops out sometimes. I haven't adjusted the settings to try and prevent it yet, but it's all stock and probably shouldn't do that.
6) The phone maps - everyone I ride with tracks their ride and often uses that track to find the trail or measure how close we are to other trails we've ridden in the past. A feature like Gaia. If you ride hard enduro, the lap timing stuff is useless. I just want to track myself.
7) I think the bike is unbelievably premium feeling. Two places it could be more so - bullet throttle housing and bar ends. The bike will get dropped. No sense in fragile pieces on the bars or grips that get torn first ride.
8) The website video on taking off the plastics - it's missing 4 bolts for the ex. I figured it out, but the video needs an update or a second one for the ex.
9) Phone volume. It's preset to be as loud as possible. I can't figure out how to change that. Once it turns off, the default is full volume again. No bueno.
10) The hoodies are too expensive. I'd like a Stark Future mat to toss on the ground for changing on.
A hell of a bike. So happy to be riding one this year for the race season!
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for such a detailed and thoughtful review Gary!
We’re really glad to hear that you’re enjoying the bike and that Mark was able to support you quickly and effectively, we’ll make sure your feedback reaches him.
Your comments are extremely valuable. This is exactly the kind of real-world, rider-driven feedback that helps us improve, and many of the points you’ve raised are already being considered internally.
Regarding parts availability, the skid plate can currently be found under the Frame section and rotor protectors under Brake. That said, your suggestion to group these under a dedicated “Protection” category makes perfect sense and we’re already reviewing the entire parts section to make it more intuitive, including improvements like this and much more.
On navigation and ride tracking, we hear you. We are actively working on improvements in this area to better match how riders actually use their bikes in the field.
More broadly, feedback on durability, ergonomics, features like crawl mode behavior, and even content like tutorials is incredibly helpful, this is exactly how we continue refining the product.
Thanks again for taking the time to share such detailed insights, and for being part of the Stark journey. Good luck for the race season and enjoy every ride! ⚡
The Stark Team
Customer and Dealer support is 2nd to none👊
Customer and Dealer support is 2nd to none, performed by people who know and ride bikes. The knowledge base is great and being retained and continually improved all the time.
Warranty is simple and easy now through the website with the back-up of Stark Support Team👍
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for the amazing feedback!
We’re really proud to hear that both our customer and dealer support stand out. It means a lot, especially coming from someone so involved and knowledgeable in the field.
We’re also very happy to have dealers like you supporting and embracing our innovative approach. We’re currently working hard to make everything as simple and efficient as possible on our website, especially when it comes to warranty and support processes.
Thanks again for your trust and for being part of the Stark journey 👊⚡
The Stark Team
Freundlicher
Freundlicher, schneller Kontakt. Problem behoben. Richtig geiles Bike meine SM! Danke!
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Vielen Dank für dein Feedback, Roland!
Es freut uns sehr zu hören, dass dein Anliegen schnell und unkompliziert gelöst werden konnte und du mit deiner VARG SM so viel Spaß hast, genau darum geht’s!
Danke für dein Vertrauen und weiterhin viel Freude beim Fahren! ⚡
Das Stark Team
One of the best bike manufacturers I've…
One of the best bike manufacturers I've ever dealt with. Tickets are answered swiftly and warranty care is amazing
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for the amazing feedback!
We’re really proud to hear that your experience with our team ranks among the best. Fast responses and strong warranty support are exactly what we aim to deliver to every rider.
Your trust means a lot to us, we’ll keep working hard to maintain that level.
Enjoy every ride! ⚡
The Stark Team
Couldn’t fault the the fast and…
Couldn’t fault the the fast and efficient service from Stark Future.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your feedback!
We’re really glad to hear that you found our service fast and efficient, that’s exactly what we strive for every time.
We appreciate your support and wish you many great rides ahead! ⚡
The Stark Team
Besvarelse fra Stark Future
Thank you for your feedback!
We’re glad to hear you appreciated our reactivity, that’s exactly what we aim to deliver.
We appreciate your support and wish you many great rides ahead! ⚡
The Stark Team
Achat MX 1.0 Avril 2026
J'ai acheté la MX 1.0 début Avril 2026, via leur site internet !
4 jours plus tard, elle est arrivé devant chez moi, le colis en parfait état, le tuto pour la monter hyper détaillé, en 1h30 dans mon salon avec leur caisse à outil livrée avec c'était plié (et je suis plus que novice en mécanique)
Les équipes + leur assistant IA vous débloquent un éventuel souci et sont disponibles facilement en cas de question ou dysfonctionnement (ayant acheté une chinoiserie thermique l'année d'avant, ça change la donne d'avoir un SAV réactif) !
Une fois montée, la moto est prête à rouler ⚡️
Pas de rodage, pas de bruit, super ludique, adaptative selon la puissance que vous lui autorisez, et c'est un régal sur circuit, on se sent de suite en confiance !!
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Merci beaucoup pour ce retour détaillé Jean-Baptiste !
Nous sommes ravis de lire que votre expérience, de la commande en ligne à la première sortie, a été aussi fluide. Une livraison rapide, un montage accessible même pour les moins expérimentés, et une mise en route immédiate, c’est exactement ce que nous voulons offrir.
C’est également un plaisir de voir que notre support et SAM ont su faire la différence. Être disponibles et efficaces quand vous en avez besoin est une priorité pour nous.
Et bien sûr, le plus important : le plaisir une fois en piste ⚡️
Pas de bruit, pas de rodage, une moto intuitive et adaptable… et surtout cette confiance dès les premiers tours.
Merci pour votre confiance et profitez à fond de votre VARG !
L’équipe Stark Future ⚡
My experience with Stark support over…
My experience with Stark support over the past two years has been consistently excellent. Every time I needed assistance, the team was professional, helpful, and easy to work with.
The only downside is the response time — replies usually come after about 24 hours, which can feel a bit slow when you need quick support.
Overall though, very positive experience and great customer service.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your continued trust and for sharing your experience over the past two years Aristos!
We’re really glad to hear that our support team has consistently delivered a professional and helpful experience, that means a lot to us.
We also appreciate your honest feedback regarding response times. We are actively working to reduce these delays while maintaining the quality of support you expect. It’s something we’re fully focused on improving.
Thanks again for your feedback, it helps us keep getting better every day.
The Stark Team ⚡
very good support
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Stark Future
Thank you for your feedback!
We’re glad to hear you had a very good experience with our support team, that’s exactly what we aim for.
We appreciate your support and wish you many great rides ahead! ⚡
The Stark Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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