Annual software updates… no notification by SPYPOINT that a software update is required…be sure to check this before placing cameras in the field. If you increase your monthly photos from a mont... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Annual software updates… no notification by SPYPOINT that a software update is required…be sure to check this before placing cameras in the field. If you increase your monthly photos from a mont... Se mere
Virksomheden har svaret
La pire des caméras qualité image même pas d une caméra a34€...la transmission des vidéos nul aussi si vous avez de l argent a jeté ça serait un bon placement
Virksomheden har svaret
Maj : après cet avis j'ai enfin eu une réponse le problème a l'air d'avoir un début de solution, en tout cas m'as flexS a l'air de refonctionner , a voir sur les flex .... affaires a suivre Le syst... Se mere
I have now owned 6 spypoint cams, (3 different editions). Every SPYPOINT camera made is complete trash. They all will stop working/sending photos which completely defeats the purpose. I’m only posting... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 51 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They drop cell connection sometimes and will not reconnect without power cycle. Support is a joke. Requested a sim reset and they didn't have a clue of what I was talking about. They should be able to sms to troubleshoot but again ...no clue!
Bought 3 cameras, worked initially, then all 3 stopped. Went through troubleshooting with “chat” support, this is after having to go out and bring cameras back in for software update. Worked a few days, same thing. Now after once again going through “chat” support, ask for a cancellation of all 3 plans and a refund, the chats end and no response. Try new chat, same thing. DO NOT BUY THIS CAMERA…..
Do not by these cameras. They only work for a certain period and then - you are on your own. My camera a SpyPoint Link Micro suddenly stopped working. And yes the camera is out of Warranty - but it is in a mint condition, well all the physical things are - the anthenna, the camerahouse and so on. But it cannot start anymore: New batteries in - but then nothing happens, it just blinks a couple of times and then it is off. It lights green if you move an object or a hand in front of the camera. But that's it, no photos capture - no images. So this is clearly a technical/SW issue.
Called the SPYPOINT Support. But that was just a waste of time. "no possible fixes" no FAQ, no firmware update possible, no exchange plan, no .... In fact calling was just a waste of time. "you are out of warranty" - but hey you are selling a product which for the most part is SW, you have subscription plans etc. And you market this as "high-end" cameras at a retail premium price of nearly 300$ - and you just comment "well out of warranty". So in fact I can just throw the camera away - truly not a a company delivering sustainable solutions ..... Do not buy these Spypoint cameras or buy my other three cameras - the will be listed for sale very soon.
This Flex 3 hasn't worked right since I wasted my money on it. I have spent many hours on the phone with tech help and its no better. It seems that the app has to be deleted and reinstalled everytime you want to use the camera. Sometimes 3-4 times a day. One day its one thing the next day its something else. A real piece of crap. If I can find someone stupid enough I'll either give it to them or sell it. Otherwise as far as I'm concerned its dumpster food. Even worse was wasting the money having a fixed income and the retailer won't take it back because I activated it. Real nice. How do you know it doesn't work if you don't activate it?
Mauvais produit. Tellement une mauvaise qualité. Tu utilise 1 mois par année et après 2 ans, tu jettes, ils ne réparent pas. Ils ont un service après vente qui ne cherche qu’à te vendre du nouvel équipement. À éviter.
This is the worst experience, I've ever Dealt with trying to return a product. I've spoke with five representatives and two supervisors and Still have yet to get a return shipping label. My recommendation, if you purchase a camera from them get It off of Amazon.
Their customer service is the best I've called five times to help me set it up as well as making sure that I'm getting the right pictures they will always been number one buy a better camera people stop buying the cheaper cameras for 90 bucks bucks spend your money on a good camera I love my new G36.The best camera I have ever had. The battery still at 86%I after 2.5 to 3 months.If you think you can buy a better camera go for it. I doubt it spend your money on skypoint. Stop wasting money and time.
Oh my oh my
Spypoint is a joke, there products and there rep what a combination that is. I've been with them for over a year and had 6 cameras, I'll tell ya nothing but problems after problems after problems and they do nothing about it. Trouble shoot after trouble shoot after trouble shoot, I've spent more time troubleshooting these cameras than spent time at work.
PS: guys becareful they charged both of our cards for the same subscription without my consent and I had to get them to remove all other email from my file because their rep messed it up and I'm now using Tactacam and it's day and night compared to spypoint better pics and even sd card full it'll still take pics and vids they come with everything not like spypoint you have to buy lit battery or SD card only thing is no charging USB I just use my android phone USB done.
I truly dislike the spypoint cameras, the pictures are horrible, it drains the battery 10% each day so every 9 days you have to replace 8aa batteries, they r difficult to update, confusing on instructions and all the way around just junk. Great customer service but the product is junk.
Bought a Link-Micro. LTE
Great photos and videos.
Very reasonable photo plans.
THE WORST F...G SUPPORT I'VE EVER HAD IN LIFE !!!
STAY AWAY!!!
Bought a new LM2 in August. Absolute junk. Can barely get a signal anywhere. I have other brand cameras that work and show strong cellular signal. Tried replacing antenna with no change. I've had to pull the card to check pictures most of the season.
Subscribed to premium service. Camera took pictures for about a week. Then nothing. Called SPYPOINT. I was in que for over an hour. No one ever answered. I have sent several emails. 5 months later they are still trying to bill my card after I have asked them to cancel my membership in no less than 5 emails. Crappy product, zero customer service, crooks.
SPYPOINT sucks
I own 12 + cameras. Went and did a firmware update. They make it so difficult to do updates that if anything g goes wrong it ruins the camera
I would NEVER RECOMMEND SPYPOINT T EVER AGAIN
they suck and they do not care
I warned and warned that I was gonna blast them and I am and I am not done
I will be making reviews and more post every 4 weeks from now on
I hate a company that does not respect the user and the fact I pay and use to use their equipment. I asked for a manager and higher and no one attempted to speak wit my me. So I hope your company burns to the ground
RUN from these SpyPoint cameras!!!!
I have been using SpyPoint cameras since they first came out in the US (this is a French company.)
Unfortunately, the solar cameras ALL leak. That is why SpyPoint is constantly coming out with new models and the old models are no longer available.
I have tried to stick with SpyPoint for years spending thousands of dollars with them with the hopes they would fix the issues. At first they sent replacements for a small fee. Then the replacements came at a steeper fee. Now, they don't even replace them.
I no longer in good conscience recommend spending your money on SpyPoint. And I sincerely apologize to all my friends and family that I recommended to SpyPoint.
Bought 2 LTE Micro Cameras. Worked great for 7 months. Then problems. Bought the extra bells & whistles. Did my updates, constantly calling for support.
Finally, they gave me 60 days free.
Yes I am stupid. Ten days after I renewed my subscription.
12 days later one camera stopped completely. They could not help me.
Camera 2 died yesterday.
I bought two Tactacam Reveal Cameras. Put them 5’ to 7’ from the SPYPOINT. So far they have been great.
Good luck. Terrible products. Gave them one star because as usual can’t give them less.
Oh by the way, got ahold of one of their VPs on the Linkin app. No help. $400 down the drain!
I bought a Lm2 at sports academy and after a couple weeks of use I noticed it only captured 64 images, most were blank and none with deer in it even though there's fresh tracks almost daily and I've personally seen a deer walk in front of the camera. Would not recommend this device
Flawed cameras and bad service. I have had 5 of these hunks of garbage. Only because they have been replaced so many times. I am not sure how a company can stay in business making pure junk with the worst reviews everywhere. Don't buy these crap-box cameras. And if you are still set on getting one, i will sell you mine really cheap!!
Buyer BEWARE! Total Junk. Set your camera up it works till you get home. Then, you HAVE to have the camera in hand to deal with customer no support. I should have read ALL of the TERRIBLE REVIEWS! DONT DO IT!!!
Horrible support. Said my camera could be fixed but since I was out of warranty they would not. Told me to buy a new one. I even said I would pay to have it fixed and they still told me it was declined. They gave me a 5% discount for my troubles. Lol. Wow, I’m switching to another company for cell cameras. I canceled my membership. Support wasn’t even from this country either. Pretty pathetic.
Absolutely do not buy a spypoint camera. I purchased a spypoint camera in Feb of 2020 and used it for 9 months. I moved locations to an area with no cell service so I had no need for the camera later. This year I went to use the camera and found out that because it was a 2020 camera the cell services were shut down due to 3G network. I recently located a new spot with cell service and when I turned on the camera it wouldn’t work. I contacted spypoint and they stated that there was nothing they could do. However they offered me 15% off a new camera….. I pushed them further saying that it was unacceptable and that they should replace the camera as this was an issue on their behalf not mine. They then offered me two free months of their unlimited program. In the end they did nothing to help me other than offering me tiny compensation just to market me more and to purchase further products through them. Do not buy a spypoint their customer service is horrendous and I will never purchase a spypoint product again. Oh and their camera’s are very spotty on working.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.