Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Se mere
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Se mere
I have purchased many fruit and veg boxes from south west coast refills.. And I am never disappointed. The veg is always lovely quality, it stays fresh for so long and I love the variety of what we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
Kontaktoplysninger
29 St Thomas Street, DT48HP , Weymouth, Storbritannien
- hello@southwestcoast.co.uk
- southwestcoast.co.uk
3,7
Middel
319 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic as always
I have nothing but positive things to say about this shop. The staff are all lovely and helpful and they are always happy to answer any questions. The products are brilliant and always great quality.
22. januar 2022
I don't often give 5 stars but this is…
I don't often give 5 stars but this is well deserved. Lovely fresh vegetables and fruits and the gifts I order will be loved. Happy Christmas All.
18. december 2021
Great products
Great products - just as described and arrived in good time. Thank you.
14. december 2021
Great customer service
Unfortunately had to return the item, but great customer service, easy to contact, very friendly, my money was refunded.
13. december 2021
Poor delivery service - avoid
The company used Hermes as its delivery partner - never a good sign. Despite standard delivery, which I paid for, advising 2-4 days, it took almost a fortnight to arrive snd then was very bashed and damaged when it did arrive. Will not be ordering from South West Coast again
10. december 2021
Besvarelse fra SW COAST REFILLS
Thanks for letting us know Laurence. Kind of you to review a fledgling business based on its courier company. We are actually currently using three leading courier services and are experiencing difficulties across the board with all of them. This is a sign of the times and current situation. We have huge delays with all our deliveries currently during the pandemic and Christmas rush. This is specifically noted in both our shipping information and recent Covid update. Thank you for bringing this to our attention in this way.
It should also be noted that you’re lying. Your order was placed Dec 3rd 3:22pm and you have left your review with parcel received on December 10th - within 5 business days and exactly as stated on our website aligned with current delivery times.
I love shopping here
I love shopping here. Innovative products, yummy food. wonderful veg boxes
Many thanks
Ali
8. december 2021
Great service.
24. november 2021
Very good service and product smelt…
Very good service and product smelt lovely gave it to my daughter in law as a surprise present, she loved it. Many thanks
21. november 2021
Besvarelse fra SW COAST REFILLS
Thanks for leaving a review!
SW Coast Team
Brilliant company and service
Brilliant company and service, orders online expecting to collect locally in store, got a knock at our front door 2 days later and the order was handed to us!!
31. oktober 2021
Besvarelse fra SW COAST REFILLS
Thank you so much for leaving a review! See you again soon.
SW Coast Team 🌿
A happy new customer
The box came at the correct time. There was more, and a bigger variety, of vegetables than I expected, which was nice. I liked that there was no packaging, just the wooden crate, which I will either reuse in the garden or give back. The only disappointment was that the aubergine started to rot so I only got to use half of it. Other than that I was very pleased with my first box and will definitely buy again.
31. oktober 2021
Besvarelse fra SW COAST REFILLS
Thank you so much for leaving a review! See you again soon. Sorry about
the aubergine 🍆
SW Coast Team 🌿
Great service great quality more people…
Great service great quality more people should shop here
28. oktober 2021
Great service
Great service, very quick to respond to questions and queries. Veg box is fresh and full. Will be using again.
25. oktober 2021
Excellent service all round
Excellent service all round, have had delivery and go to store, always very helpful and polite, couldn't ask for more. Thanks guys.
19. september 2021
Besvarelse fra SW COAST REFILLS
Thank you so much for leaving a review! See you again soon.
SW Coast Team 🌿
always a great service from these guys
always a great service from these guys. Easy to use website for ordering my fruit and vegetables. And what I love is dropping off my refill containers, going for a walk along the beach, and when I come back all my containers have been refilled for me - it feels like I have my own shopping fairies!!!
17. august 2021
Besvarelse fra SW COAST REFILLS
Thank you so much for leaving a review! See you again soon.
SW Coast Team 🌿
Wonderful local shop
Wonderful local shop, excellent products and convenient click and collect, plus easy on the conscience! I love this place!
3. august 2021
Excellent produce and delivery.
1. august 2021
Besvarelse fra SW COAST REFILLS
Thank you so much for leaving a review! See you again soon.
SW Coast Team 🌿
The fruit and veg box looked fantastic…
The fruit and veg box looked fantastic and the quality was great! Highly recommended!
26. juli 2021
Doorstep veggies
Perfect way to start the weekend by having a lovely delivery of fruit, veg and salad to your doorstep! Everything tasted so fresh and real and not a piece of plastic in sight! What is not to like? Will definitely be making this a permanent weekly treat
8. juli 2021
Besvarelse fra SW COAST REFILLS
Thank you so much for leaving a review! See you again soon.
SW Coast Team 🌿
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