Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Se mere
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Se mere
I have purchased many fruit and veg boxes from south west coast refills.. And I am never disappointed. The veg is always lovely quality, it stays fresh for so long and I love the variety of what we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
Kontaktoplysninger
29 St Thomas Street, DT48HP , Weymouth, Storbritannien
- hello@southwestcoast.co.uk
- southwestcoast.co.uk
3,7
Middel
319 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Will definitely be using SW again…
Will definitely be using SW again regularly. Produce very fresh, and you can taste
the difference. Plus no plastic packaging!! Easy ordering and delivered to your door with a smile.😊
12. maj 2021
Brilliant plastic free fruit and veg…
Brilliant plastic free fruit and veg box delivered with a smile.
The veg was amazing, it contained mooli and aubergine which I have to admit at 33 I’ve never tried either!!
The lip balm is perfect for my small boy especially as I know it’s chemical/nasties free!
The sun block I’m yet to try.
100% would recommend this company/ delivery service
15. april 2021
Always enjoy the products
Always enjoy the products. Have liked the winter soup bags. Please support this local business which is doing good things.
8. april 2021
A GREAT ASSET TO OUR TOWN
I know and like the shop already...its ethos and welcoming presence. I live out of town and don't always find it convenient to carry stuff around all day at work so I have taken to ordering and using the delivery option. The produce is fresh, seasonal and of good quality. Free delivery too because I live locally. It's a great service and one I'll find useful post Covid. I thoroughly recommend.
7. april 2021
Very pleased with veg box
I've been shopping here for about a year now and love the products and ethics. It's the first time I've ordered a veg box though but very pleased with the quality; very fresh, lots of variety, excellent value...and no plastic. Also nice to be supporting a local company. Will be getting my veg from here all the time in future.
29. marts 2021
Besvarelse fra SW COAST REFILLS
Thank you for the wonderful review of our small business and what we are working hard to provide. If you have further suggestions for the shop or feedback, please email us hello@southwestcoast.co.uk as we would love to hear!
Super easy website
Super easy website, super produce, super friendly staff, super service
24. marts 2021
Great product worth 5 stars...rated 4…
Great product worth 5 stars...rated 4 stars due to taking over a week to arrive
17. marts 2021
Besvarelse fra SW COAST REFILLS
Thank you for leaving a review! We are working hard to reduce delivery times although due to Covid, most couriers are experiencing delays. Thank you for your patience in this instance.
The service was great
The service was great, easy to follow website and on time delivery. It would have been nice to receive a dispatch email as I had forgotten I had ordered things and nearly missed delivery! Cannot comment on the products however as these were a gift so I have not tested them.
15. marts 2021
The recipe was great but when I ordered…
The recipe was great but when I ordered it didn't state what was actually in it in case of allergies. We have a nightshade allergy so we can't have anything with tomato, white potato or stuff in the same family. Most veg stock also has tomato powder. Luckily this was without any.
9. marts 2021
Besvarelse fra SW COAST REFILLS
Hi Toni,
Thank you for your feedback. Soup bags do state allergens contained within them. Regrettably nightshade is currently not one of the 14 allergens required to be listed by UK and EU law. Each of our soup bags comes with a list of ingredients within the bag and all allergens are listed in bold capitals. For those with allergies, we ALWAYS advise checking with us in store. If ordering online, please contact us prior to ordering. For those with severe allergies we remind that we do sell unpackaged foodstuffs which ultimately do incur risk of cross contamination and our shop may not be suitable.
Love it
Love it! I won’t buy fruit and veg from supermarkets again. Now my Saturday morning shopping 🛍
Everything is fresh and lasts so much longer than the shops. Friendly and feel good 💚
7. marts 2021
Birthday Hamper
Emma made up a beautiful birthday hamper with some lovely local products - fantastic..!!
5. marts 2021
Besvarelse fra SW COAST REFILLS
So happy to have been involved in the birthday celebrations! Thank you for shopping with us. 🌿 Emma
Have not open package yet so cannot…
Have not open package yet so cannot comment on product. Let's hope this products suits what I want it for. 👍👍
3. marts 2021
We were delighted to receive our first…
We were delighted to receive our first veg box recently. It was delivered to our door with a smile!
There was a great variety of fresh produce that we have enjoyed using throughout the week.
Thank you 😋
3. marts 2021
Arrived in excellent condition
Arrived in excellent condition. The condition was later, but that was due to supplier and they sent some lovely bath bombs as a goodwill which was much appreciated!
2. marts 2021
Fantastic selection of etical products
Fantastic selection of products, great communication and fantastic ethics! Local delivery free too. Will be shopping with this company again.
14. februar 2021
Great delivery service with no plastic…
Great delivery service with no plastic waste.
11. februar 2021
Have found it really easy to use the…
Have found it really easy to use the site to order goods etc , & follow on information to pay & track your delivery , goods delivered were very fresh , will definitely use again, even for non foods .
5. februar 2021
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