Soft Touch Beds Limited Anmeldelser 

We had a wardrobe delivered quickly, everyone I spoke to reguarding the order was very helpful,
We did have a few issues building as the instructions give a number for each piece of wood But the wood didn’t have a sticker to match the instructions so we called and the person was quite rude saying basically you ordered flat pack and in his words Was figure it out, eventually he sent a link to watch a you tube video.

Would rather have none at all.

Terrible service and a so called complaint team that do nothing but talk like they will do something but it’s bullsh1t.

Do not use as any issues and you will be stuck with the issue as they are not interested in resolving and will ignore you.

An absolute tin pot outfit that should not be trading at all.

DO NOT ORDER OR USE

If I could leave 0 stars I would as 1 is too many for this unprofessional & ill managed company.

The sales guy is very helpful and deserves to be working for a better outfit than this.

If you have any issues they will keeping fobbing you off and not resolve anything or blame you for the defect/issue.

These are the companies that should not be running and we need to be reporting to close down as they are taking money from people without delivering the quality goods.

They will have a great website that says they are everything that they are not so do not believe it.

Best Prices for the quality of products you get. Delivery was on time. The sofa was easy to put together and looks fab.

10 out of 10, would recommend if youre looking to get reasonable prices for premium products.

Amazing services
Amazing products
Amazing value
I do recommend 100%
Thank you very much

Excellent service, super quick delivery and good quality product. Only niggling issue I had was working out which piece the instructions were referring to, if the pieces were labelled according to the instruction that would have saved a lot of time.

Great product excellent costomer service very 😊

I purchased mirrored sliding door wardrobes and they came warped - distorting the reflection so you don't want to look at yourself! Company responded very unprofessionally basically with 'sorry but that's just the way the wardrobes are.'Of course I don't accept this - and told them as such but after a few vague promises to escalate my complaint, they have totally ignored my most recent multiple attempts at communication via different methods. I do not know how they are in business with this totally shambolic customer service. I was trying not to buy from big chain brands to support smaller businesses but this has really made me just want to go with a known and trusted shop in future. Wish I'd just bought from Wayfair or something as would never have a problem getting my issue resolved. I am taking this further as I am not going to be out of pocket for these wardrobes. Other design flaws - when wardrobe door is fully open , I cant even access the shelves properly - have to bend my arm round the side as half of the shelf is inaccessible making it so awkward to get clothes in and out! stoppers bang on to the mirror rather than the wood.

Absolutely appalling service. Made me wait in all day then cancelled. Tang me A day before to confirm time so I took my old bed down and throw it out. For them to leave me with out a suitable sleeping place for my home.

I would highly urge any one from using this company. Use a local professional company to supply your furnishings

So pleased with the service i got from this company so happy with products thete perfect

Great service from then found through Facebook market and having had rm trouble from another seller for the sane wardrobe for 4 weeks soft touch bed got it delivered to me next day of placing the order with them and explained my situation great 5* service definitely recommend will definitely be using again

Very high quality! This is one of my guest room beds. It’s a great neutral colour you can use with beige's or grays.

The service was good, the advisors knew there product and was informative. Response time was quick. From start to finish in dealing with my sale. I had spoken To a few different people b4 I had decided, i was still checking prices as everyone is selling the same bed. RAF was upset and let me know about it cos he didn't get the sale. Update I've now had a chance to unpack my bed ready to assemble it as I've just moved into my flat. Bed is incomplete loads of things missing! No slats no legs... That's just the start. Now I cnt get hold of none of the sales team. Ive been trying to contact them, sent several messages via messenger. And WhatsApp. Plus tried calling but no luck.

Good quality, fast delivery.

Very nice looking bed no pre drilled holes for feet so needed a drill to put them on apart from that looks gods few folds in fabric which I’m not happy with delivery was fast & the driver was really nice need more screws due to drill rounding them off

Great Customer Service and next day delivery

Very fast delivery. The item exactly as stated.
Will definitely use in future

Really happy with this bed my sons (aged 9 and 6) play safely on it at times and sleep well on it as no Sharpe edges it is very child friendly and well made .Currently at an amazing price for what you get too , Thanks again Soft Touch Beds.