Soft Touch Beds Limited Anmeldelser 

Item arrived intact, they were patient and helpful. Flexible as well.
Although they werw a bit late bit i was called and kept in the loop.
Seemless transaction and very accomodating.

Great overall experience. I searched for a Trio Bed set and found various sellers on Facebook marketplace and chose Rahmat at Soft Touch Beds. It was the most affordable prices and closest to me.
Delivery took place on the same day, making it a reliable service. Enquired by 12 and delivered to my home by 5pm. Delivery Drivers were very helpful and polite.
Setting Up the Bed was straightforward and the quality of the bed is sturdy.
Only area of improvement is that the marketing team should list the total price on Facebook with different payment options cash or transfer as it would have helped me to plan better.
That being said the Customer Service team was helpful and followed through with the delivery.
Would recommend.

Great communication from the first message I sent. Very quick replies.

Placed my order at 2pm and was delivered same day by 6pm.

Delivery driver brought everything right to the door, all boxes were in perfect condition, all mattresses were still in the protective plastic.

Great service & quality and at affordable prices.

Kept up to date with all delivery times delivered to my door for me as I requested friendly and happy to help we love the bed ordered my son one last week and now brought us one perfecto

Really very good quality and helpful cosmter service .thanks for

Communication from start to finish was easy.
Arranged for next day delivery. Receiving a telephone call on the day, with accurate timeslot
Product was delivered, brought inside and in perfect condition.
Would definitely recommend this company and service.
Good quality and very reasonably priced.

delighted with my new bed - it was delivered on time & i had the best sleep i’ve had in months ! great value for money & very helpful customer service - will definitely recommend .

I am extremely happy with my experience. Monica is very kind, helpful and always happy to assist whenever I have contacted her.

Three years ago, I bought a single bed from you for my son, and it is still very sturdy and in excellent condition. I have now purchased a king-size bed from you, and it was delivered on time as agreed.

Thank you very much for your excellent service. I will definitely continue buying from you in the future. I highly recommend you!

I'm a landlord living outside of UK. They trusted my WhatsApp order and delivered quickly (same day) a mattress I ordered, and collected cash from tenant on delivery, to a house in Clayhall. Item was ok.

So basically been looking for bunk bed for so long , the prices are super high everywhere but I found Soft Touch Beds, message them on the same day and it’s also FREE DELIVERY 🚚 , was super clear and straightforward, no mix up in the order and the quality is superb I would highly recommend them had a fab experience, comes with tools that you need so no messing about , thank you to the Team 🩵💐

The bed was very nice, better than I expected, would definitely use again

Excellent Service, Reasonable price and great quality.
I strongly recommend

Polite delivery people, on time and carried into the property.
Also good communication before delivery.

Good price and quick delivery will recommend.

Waste of time this place DO NOT BUY FROM ERE I wasted £400 on a couch which as no stuffing inside it's just wood basically and broke within 3 days I've tried WhatsApp 2 members ov staff who refuse to answer and the land line no one answers even after leaving voicemail.
GETTING REPORTED TO THE TRADE-IN STANDARDS

I get multiple what app messages, then i got a sexually explicit message from one of their employees.
AVOID AT ALL TIMES. bunch of pervs.

Its all good quality items. I am so happy that i bought from here.

Pls dont buy anything fro
here dodgy company . I
bought bed and they deliverd wrong item and they dont want to exchange too . The mattress is very bad quality . We have a back pain problem after using this in one week .

Delivered the wrong bed and now saying they will charge an extra £30 to get the bed I ordered and paid for.

The worst experience I have had buying a bed should be a straight forward transaction but ordering from this company is a shambles! Despite reading the bad reviews I thought I’d give them a try.. seriously everyone consider the reviews before even buying from these they have poor customer service..

Firstly they can not stick to one price it always changes, we agreed the bed I wanted and the price on Facebook and WhatsApp then when it came to speaking on the phone prices changed apparently they forgot to add the installation charges even though I had the message with them including that service in the price! They will try to charge you extra for no reason they operate under two different names both companies charging different prices!
Anyway despite this we finally got around the price etc, arranged to have it delivered with back and fourth phone calls ( delivery driver was rude not reassuring at all) I was told the bed would be delivered with everything else I wanted by the sales advisor but then get a call saying their is no free standing headboard only the normal one so I opted for this as I needed a bed for my baby desperately, I then waited hours to get a lowsy WhatsApp message saying they can not deliver it today due to not having the bed in stock, surely you would check stock availability before you tell the customer?? They could have called me instead but no they apologised on WhatsApp saying “yes i know its really unprofessional , but i can really apologize for this inconvenience”!! I then cancelled the order and went elsewhere never again would not recommend at all