Soccer Wearhouse Anmeldelser 

Zéro, Ces gens sont des gros mythomanes, ils s'excusent pour le retard mais en faite rien ne se passe...
pas de livraison...

Great selection , great customer service!

Great experience. Had everything I need. Thank you

Great customer service.

The order was fulfilled much faster than expected.

Great store. Staff was super knowledgeable and helpful. Will definitely recommend!

Excellent customer service! I had inadvertently forgot to include a discount code I had while purchasing a product and I contacted customer service who resolved the issue within minutes! Great response time and very friendly! Great experience :)

I ordered one pair of cleats and two pair of shin guards, the cleats came in 8 days. The first pair of shin guards showed up in 21 days. The second pair never came. I reached out to the company to let them know, but they said both shin guards were in the same package. They were not. They said they would look into it, but have stopped responding to my emails. Very disappointed in this company.

I flew in from the UK and purchased a football shirt
The team were super helpful and friendly
Thank you so much indeed
Mark

Zero stars
Ordered a soccer jersey Aug 23 . October 5 , still no jersey . Absolutely atrocious customer service . Thus have never answered a call . Email communication says be patient, 7 plus weeks after being told 3-4 weeks !
Never received item , fighting with my credit card to get reimbursed

I would strongly caution anyone considering ordering from Soccer Wearhouse based on my experience.

I placed an order over a month ago and paid extra for expedited 2–3 day shipping. More than a month later, the order still has not shipped.

What has been especially frustrating is that I have contacted the company repeatedly asking for the order to be canceled and refunded, particularly given that I specifically paid for expedited shipping and they clearly did not provide that service. Instead of processing my refund, I have repeatedly received responses telling me that my order is being worked on, is “on the rack,” or should ship soon. At this point, I have been very clear that I no longer want the order shipped — I want it canceled and refunded — and that request has still not been addressed.

I also found the original listing/order experience misleading, particularly in the context of paying for expedited delivery and then waiting more than a month without the item even being shipped.

What makes the experience even more frustrating is that I have not been able to find a meaningful way to leave feedback about the order through their website, despite multiple attempts to resolve this directly with the company.

Delays happen, and I would have been understanding if there had been a delay followed by clear communication and a prompt refund when requested. What I find unacceptable is charging for 2–3 day expedited shipping, not shipping the order more than a month later, and then repeatedly ignoring a customer's explicit request to cancel and refund the purchase.

I would not order from Soccer Wearhouse again.

In store pick up was easy and customer service was great

Great customer service

Ordered a non-custom, in stock jersey. Said it would ship quickly. Three weeks later and no shipping or tracking information. Had to cancel the order. Customer service literally did nothing other than say that the order was received and would be shipped at some point but couldn’t give me any detail details. Terrible experience.

They always have the best and newest soccer gear. Their stores are the best and also their customer service. I recommend them to everyone who is in need and looking for anything soccer related.

Honestly the best soccer store I’ve ever been to, no bias whatsoever they are so great with there jerseys and I give them my 100 % trust they always try to give the best customer service and are so cool.

terrible service. i placed my order two months ago and the order still hasnt even shipped out. i would not recommend using this company at all. terrible service and they dont even respond with any information that helps to know when you will receive your order.

0 star business. Ordered Nike Premiers on July 22nd. It is now September 16th and my product has not been shipped. Dont be like me. Stay as far away from this crap retailer as possible. I’ve played a whole szn of softball without the cleats I ordered and many soccer games in the two months I’ve been waiting. UPDATE: after 2 months and a week there has been no progress on my order and I am disputing it with my CC holder. Once again, do not order online from these guys.

Staff is really nice and the process of getting my order was very fast.

I order a jersey on July 28. No update on my order .extremely lacking in customer service..the number they provided they don't answer. It been 1 month with 2week .i still haven't received it on we are 9/10. At this point I don't even want it anymore I want a refund . I don't understand how could they run a business like that. Never again