Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This was our first time using Snug and the experience was very positive. The platform was clear, user-friendly, and easy to navigate. We particularly valued the notifications, which kept us informed t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Snug made applying feel effortless and quick. Other real estate application websites were a bit longer and some did not even save information! I will speak positively of Snug to anyone applying for a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leasingservice

Skrevet af virksomheden

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

232 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

It was easy enough to follow along and…

It was easy enough to follow along and give all the information.
Was just annoying when trying to add someone onto the application as when the application got sent kept coming back as 3 people when it was only 2..... finally figured it out though and got approved 🙌

9. januar 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Bedømt til 5 ud af 5 stjerner

An easy streamlined application…

An easy streamlined application experience with an intuitive UI

2. januar 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Delaney, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Bedømt til 1 ud af 5 stjerner

What a ridiculously bias form logic

What a ridiculously bias form logic. Designed for bread and butter office workers.

Being a early career researcher or legitimately any other career type that might have multiple income streams or non-standard work contracts: retirees, small business owners etc etc and you physically cannot use this form to apply.

27. december 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Adam, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thanks for taking the time to let us know and all the best with your new home.

Bedømt til 5 ud af 5 stjerner

Very fast

Very fast, helpful, transparent

21. december 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Kellie! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 4 ud af 5 stjerner

Simplicity of the application form is…

Simplicity of the application form is the reason for the 4 stars. Compared to 2form and others, navigating through the form was easy and very intuitive.

5. december 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Nabeel! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 1 ud af 5 stjerner

This software discriminates against…retirees, senior cictizens

This software discriminate against retirees, as requires last 2 years employment and rental references.
As a result I have to make a manual application for each property via the property manager.

Can't understand why any business would use crap software like this.

30. november 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Kevin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Bedømt til 1 ud af 5 stjerner

I never received my order

I never received my order, no one has responded to my emails, there is no phone number to be called. Then I get an email saying I forgot something only to be a false statement, it just goes to there web page. Very upset

2. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really easy to use!

Really easy to use! Covers all the bases and make for fast and smooth communication. Very happy!

21. november 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Kayla! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience using Snug. Well presented and easy to navigate.
Would recommend to all real estates.

3. november 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Ellee, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Bedømt til 5 ud af 5 stjerner

It was easy to apply

It was easy to apply. Also, sending notifications when new houses available in the market.

31. oktober 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Jins! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 5 ud af 5 stjerner

Super Easy! Super Efficient!

Super Easy! Super Effecient! I am impressed!

28. oktober 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Conny! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 4 ud af 5 stjerner

Upload everything once and then just keep clicking 'apply'

There was a lot to upload and some of the option lists did not apply to us, so an 'other' option with explanation field would be useful. But overall it was easy to understand what was required and ultimately delivered a successful rental application. I liked that it lets you upload a photo of yourselves, too.

27. oktober 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Anna! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 1 ud af 5 stjerner

Snug took me all the way to the end…

Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?

26. oktober 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Colin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Bedømt til 5 ud af 5 stjerner

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27. oktober 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Bedømt til 5 ud af 5 stjerner

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18. oktober 2023
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere