Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This was our first time using Snug and the experience was very positive. The platform was clear, user-friendly, and easy to navigate. We particularly valued the notifications, which kept us informed t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Snug made applying feel effortless and quick. Other real estate application websites were a bit longer and some did not even save information! I will speak positively of Snug to anyone applying for a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leasingservice

Skrevet af virksomheden

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

232 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Snug was very easy to use and very…

Snug was very easy to use and very efficient

1. august 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for sharing your positive experience Carmel. We've focused on making Snug easy for all renters and property managers.

Bedømt til 5 ud af 5 stjerner

Overall the website was easy to use

Overall the website was easy to use, the listings were clear and concise, the website was visually pleasing. The applications can be a little confusing, however if you have all of your documents and information ready, it's not too bad.

24. juli 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thank you, Kellie! We’re happy Snug could be part of your home search journey. We'll definitely let the engineering team know about your feedback! Enjoy your new home and all the best!

Bedømt til 3 ud af 5 stjerner

Overall snug.com was a little difficult…

Overall snug.com was a little difficult to navigate especially if your on a mobile device make sure to double check your toggle answers as they would change as you scrolled. Sometimes the pages would not let you progress as it would come up with warning problems when there was no issue so you’d have to exit and go back in and hope like hell it saved your information. It took me 4 hours to do my application which is too long in my opinion, but I did get approved for the house so all is forgiven.

8. juli 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Rebecca, thanks for your comment & we're sorry to hear you had this experience on Snug. We're on a mission to make renting easier and compared to traditional forms we've reduced the amount of info by around 25%. We're continuing to make the process faster, easier and with less information. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bedømt til 2 ud af 5 stjerner

A frustrating and bad website

Has to be one of the worst websites I've used in the process of applying for a rental property. The online forms don't work, you can't continue past certain points, there are so many problems with it. It almost put me off the property I was applying for because I was so frustrated with using the website.

10. juli 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Tom, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bedømt til 5 ud af 5 stjerner

Thank you all at snug.com

Recently relocated to Australia the team were professional, polite and on hand for information when needed my application was dealt with promptly and with a great outcome.
would like to thank the team.

28. juni 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks Dev, we're glad that you had great experience with Snug!

Bedømt til 4 ud af 5 stjerner

It's digital and we could save the…

It's digital and we could save the application. It was lengthy, I hope that I could easily know the mandatory information required.

One feedback on user experience - I've been waiting for the property application to be sent by the agent. After 2 days and called the agent, he said I have to complete the property feedback form, only after I clicked interested then it would trigger the application. This step confused me.

24. juni 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Chris, thank you for taking the time to share your feedback. We're on a mission to make renting easier and compared to traditional forms we've reduced the amount of info by around 25%. We're continuing to make the process faster, easier and with less information. Please feel free to reach out to our support team at help@snug.com if we can help further at this stage. Thank you, Snug Team

Bedømt til 5 ud af 5 stjerner

Wonderful

It was my first time but I come out very satisfied and very happy. Good job. I recommend it to everyone without doubt.

13. juni 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Ngahane! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 3 ud af 5 stjerner

The website shows errors

The website shows errors constantly and requires closing the webpage and reopening. Can’t remember the code, but it was during the application for a rental in deewhy. Otherwise the UI is good. The fit % feature isn’t helpful though. It should show the reasons for the %

5. juni 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Joe, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bedømt til 5 ud af 5 stjerner

A User Friendly, Efficient, Safe Application Process

This is the easiest, most user friendly, efficient and safest option of applying for a rental property I've ever used. It clearly shows where you are up to in the process which helped us secure a property in a short amount of time. I'm very impressed! :)

1. juni 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks Pattycake for your positive review!

Bedømt til 5 ud af 5 stjerner

Exceptional Service and a Smooth Process with Upstate Real Estate!

I am thrilled to share my fantastic experience with Upstate Real Estate, especially with Jade Thomas. From the very beginning, Jade's professionalism and dedication were evident. Her prompt responses and attention to detail were impressive, and she always went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Upstate Real Estate to anyone looking for a reliable, professional, and customer-focused real estate agency. Thank you, Jade, for your outstanding service!

20. maj 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks Mahdi for your positive review!

Bedømt til 5 ud af 5 stjerner

Upstate has provided us support during the difficult time (looking for rental) with the staffs quality of assurance, patience and empathy. We are grateful for choosing Upstate.

Our experience with Upstate has been great since the beginning. Tash and Jade are very kind, approachable and supportive throughout our duration of looking for places to live. As it can be quite challenging and stressful moments while looking for places to rent, we felt that both Tash and Jade had demonstrated empathy and passionate in supporting us as much as they can. We are grateful for choosing Upstate. 100% positive experience.

17. maj 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The snug portal could be used for…

The snug portal could be used for multiple applications for rental houses..
It also had facilitie to describe your household to the landlord

14. maj 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks Hamish for your positive review! Glad you enjoyed using Snug!

Bedømt til 5 ud af 5 stjerner

Jade was very professional and…

Jade was very professional and efficient in the whole process. Very happy with the service I received.

1. maj 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Jarod! We're so pleased to see you enjoyed your experience on Snug.

Bedømt til 4 ud af 5 stjerner

Get your documents ready for your profile

Once my profile was completed - which did take some time to do
(HINT: make sure you have all your ID documents ready to go)
applying for more properties was very easy and strraightforward

1. maj 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Hi Cathryn, thanks for taking the time to share your positive experience on Snug. We're glad that it's been easy and straightforward for you!

Bedømt til 5 ud af 5 stjerner

Snugg helps

Snugg was easy to use and Helped the with ease the transition through an otherwise stressful time.

26. april 2024
Uopfordret anmeldelse
Snug.com-logo

Besvarelse fra Snug.com

Thanks for the positive review, Luke! We're so pleased to see you enjoyed your experience on Snug.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere