Snapmaker Anmeldelser 1.196

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Nu eindelijk echte kleuren prints in veel kortere tijd want met mijn K2 plus die jammed is voor 2 maanden is het gewoon teveel werk en afval. ietwat klein voor me maar gelukkig groter dan al die... Se mere

Bedømt til 4 ud af 5 stjerner

i love the printer for me who is printing four colour flexys this is the best machine its very fast and reliable with minimal poopies. the only thing is the slicer its killing me its slow and has bugs... Se mere

Bedømt til 5 ud af 5 stjerner

The delivery was on time. The set up was straight forward. Most importantly, the printer is amazing. I was on the fence about trying a new-to-market printer, and I am happy to report it does everythin... Se mere

Bedømt til 3 ud af 5 stjerner

I purchased 8 rolls of Snapmaker filament in late March. Half of the order arrived less than a week later, but was packaged in a thin plastic wrap rather than a box. Several of the filament boxe... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Printervirksomhed
  2. Computer- og tilbehørsbutik
  3. Digital printer
  4. Elektronikbutik
  5. Leverandør af laserudstyr
  6. Printer- og scannerbutik

Om Snapmaker

Skrevet af virksomheden

Promo Image

Snapmaker is a tech company that develops, manufactures, and sells desktop multi-function 3D printers. It’s dedicated to creating premium-quality and user-friendly desktop fabricating machines, bringing creation to everyone, and empowering the users to create their best. Machines modules contact us

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 3 ud af 5 stjerner

The CS wasnt bad

The CS wasnt bad, pretty quick to get back to me, but i explained the problem even present a video and images and they still keep asking me to try diffrent things. Even after I bought a new feeder they offered to refund me.

7. april 2026
Snapmaker-logo

Besvarelse fra Snapmaker

Hi Dieter,

Thank you for your feedback, and we’re truly sorry for the frustration this experience has caused.

We understand that you had already clearly explained the issue and provided both photos and videos, and we sincerely apologize if our previous troubleshooting steps felt repetitive or did not address your concern efficiently. Our intention was to ensure an accurate diagnosis, but we recognize that this may have caused inconvenience on your end.

We have now escalated your case to our technical support team for further review, and your ticket has been upgraded. Our team will reach out to you again shortly to follow up and handle this issue properly.

We truly appreciate your patience and your effort in providing detailed information, and we will continue working to improve our support experience.

Warm Regards,
Snapmaker

Bedømt til 5 ud af 5 stjerner

Multicolor prints for the win

Set was simple , intructions are spot on and very well done for install, this is my first machine and it works amazing , I have been getting youtube certified on what all of the different settings do and how to adapt based on what print I am using. This machine is amazing.

6. april 2026
Bedømt til 5 ud af 5 stjerner

First time using Snapmaker and have…

First time using Snapmaker and have been blown away by their fantastic customer support.
Bought the U1 in Feb and had great communications through out the transaction.
When I had an issue, speaking to their support team was nothing short of brilliant.

8. april 2026
Bedømt til 5 ud af 5 stjerner

Well worth it!

I purchased this Snapmaker U1 to upgrade from an old Ender 3 Pro and I will see even with all the Ender upgrades this is a night and day difference. The setup was easy and did not take long. I was up and printing in no time and the printing and quality was beyond my expectations. Ive only had it couple of days but it has been a workhorse for me already. I'm very pleased with the build quality and design and the Multi Tool head system really makes printing multi color so much faster and its great not wasting a ton of filament. I would recommend this printer to anyone.

6. april 2026
Bedømt til 5 ud af 5 stjerner

The Snapmaker U1.

The U1 packaging that the machine comes in, is comprehensive, high quality, robust and very well thought out. As you do the minimal assembly, and start using the U1, you realise that your original excellent impression has been maintained and even surpassed at every stage, culminating in a first print that will not fail to impress beyond the highest expectation. Subsequent prints, and getting to 'know' the machine equally as impressive and satisfying with plenty of excellent backup and forums to boot to stretch possibilities. My only disappointment has been that the official Top Cover, which further stretches the machines' capabilities, will not be shipped till later in 2026. But there are plenty of well documented solutions for that, even so.
A simply groundbreaking machine, from a company that does what it says it will do. Worth every penny.

8. april 2026
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Had some issues with delayed shipment over what seemed a rather silly reason to me. That said, once I contacted support they replied promptly. I found them friendly and they got my printer moving in a shockingly short time. Over the last decade my expectations from customer support have declined significantly. These guys were the exception, and were helpful and pleasant to deal with.

The printer (U1) itself has been an excellent experience so far. My expectations were actually pretty high, to this point it's still exceeding them.

8. april 2026
Bedømt til 5 ud af 5 stjerner

Nearly A Perfect Printer/Experience

I placed an order for a U1 printer, which was an easy process. The printer arrived without any visual damage. Unpacked the printer per the video tutorial and set it up. This printer is a fast, multicolor, beast!! So far (1 print), I absolutely love the printer. The whole experience has been great!! I only have a couple suggestions for improvemnt. This printer is missing the top. It almost feels incomplete without the top. It should be included in the package. The door needs to open at least 180°. The door opening is a little too low keeping the first, and most important, layers nonviewable. The last complaint is the camera. It is nearly worthless for live viewing prints. I hope you fix it with the next firmware update. Thank-you creating an overall great product and I hope it provides years of fun and creativity.

6. april 2026
Bedømt til 5 ud af 5 stjerner

Only had it for a few days

Only had it for a few days, but it has been great. I was worried that all the reviews were fake, but took a leap of faith and ordered it anyway. The setup was a little more cumbersome than I would have liked though!

4. april 2026
Bedømt til 4 ud af 5 stjerner

I'm loving the time and waste savings

I'm loving the time and waste savings with the U1, but there are a few suggestions I have for improvement.
A push notification for error pauses would be extremely useful, combined with some kind of auditory alert so people know when something isn't right.
The purpose of this machine is to cut waste, and in that effort, many- myself included, have skipped a prime tower. This can lead to those little boogers getting attached to the print from the oozing in the parked nozzle. In this case, I would suggest an option to begin each turn at printing to begin with a nozzle wipe instead of a prime tower.
The tower has it's uses, but this option would allow people to reduce that waste even more without dealing with the stray dots and strings.
If it led to possibly subpar prints based on the lack of priming, that is something we can ask take into account for ourselves, but I think that option/feature should exist.
Another feature would be to remove the necessity of having to label and load each filament from the display.
If we can insert into the feeder, and then label and load from the slicer, it would be very useful.

7. april 2026
Bedømt til 5 ud af 5 stjerner

Incredible productivity within multicolor printing.

Overall very happy with the printer. I own the P2S and U1. It is very hard for me to tell the difference between each print. Snapmaker Orca is useful and doesn’t slow my workflow. Although my 10 yr son prefers Makerworld App directly to P2S, he wished he could print on the U1. We use a desktop version of Orca for the U1, which he is yet to learn. The noise is noticeable higher than P2S, but a POD upgrade from CC3D Projects will drop down the noise. My work flow now is incredible productive with Mutlicolor prints on the U1, and ingle color prints on P2S.

7. april 2026
Bedømt til 5 ud af 5 stjerner

There was so many projects that I’ve…

There was so many projects that I’ve been putting off because the amount of time and waste it would take to print them in color but with the Snapmaker, my options are limitless. I’m really starting to flex my creativity now I’m super satisfied with this printer.

6. april 2026
Bedømt til 3 ud af 5 stjerner

Mostly good but problems exit

I am having problems with the 4th toolhead. It will print fine for two or three hours but then gives an error message about not being able to read the toolhead and needing to clean the pogo pins. I will do this but a few hours later it happens again. The pattern repeats itself. This only happens on toolhead 4. At this point since i have had it less than 48 hours wondering if i should return it

While the instruction manual is good, perhaps more than one line would be helpful at times to explain why it is requested. For example, why do you move the print head around the edge two or three times. For the most part it was self explanatory but there were times you wondered why

You have very limited files to print on your site to choose. There is an online site that you if you can use files from bambu labs files, strip the bambu lab headers so they don't give errors inside orca slicer but it would be easier if this was done inside the program. If you were totally new you may not be aware of other sites where you can get files to print.

When bringing up files from your site, it keeps the color information from the file. It would be nice if it could automatically sync or at least gave the option to sync with the color selection on the machine.

Also the plastic on the machine flexes too much giving it a cheap feel.

The camera for video is almost worthless in the mobile app. It is very jerky. It would almost be better to just take still shots.

The machine has potential but it is noisy. I have had 4 3d printers. I would rate Bambu Labs H2C best, snapmaker u1 as second but very close is the Prusa mini (it never gave me any issues but it is much smaller limiting my use), and finally the Ender 3. There is nothing good i can say about Ender unless you want to convince people not to get into 3d printing, then you give them an Ender

4. april 2026
Snapmaker-logo

Besvarelse fra Snapmaker

Hi Gary,

Thank you very much for taking the time to share such detailed feedback—we truly appreciate your honest evaluation and the comparisons you provided.

To ensure we can properly investigate and resolve this for you under warranty, we kindly ask you to submit a support ticket with full details and logs through our official technical support channel:

👉 https://snapmaker.formcrafts.com/u1-troubleshooting-request

We also sincerely appreciate your additional feedback regarding documentation clarity, model availability, color synchronization, camera performance, and overall machine experience. All of your comments have been shared with our product and engineering teams for further improvement.

Thank you again for your support and for giving us the opportunity to improve.

Warm Regards,
Snapmaker

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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