Snapmaker Anmeldelser 1.196

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Nu eindelijk echte kleuren prints in veel kortere tijd want met mijn K2 plus die jammed is voor 2 maanden is het gewoon teveel werk en afval. ietwat klein voor me maar gelukkig groter dan al die... Se mere

Bedømt til 4 ud af 5 stjerner

i love the printer for me who is printing four colour flexys this is the best machine its very fast and reliable with minimal poopies. the only thing is the slicer its killing me its slow and has bugs... Se mere

Bedømt til 5 ud af 5 stjerner

The delivery was on time. The set up was straight forward. Most importantly, the printer is amazing. I was on the fence about trying a new-to-market printer, and I am happy to report it does everythin... Se mere

Bedømt til 3 ud af 5 stjerner

I purchased 8 rolls of Snapmaker filament in late March. Half of the order arrived less than a week later, but was packaged in a thin plastic wrap rather than a box. Several of the filament boxe... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Printervirksomhed
  2. Computer- og tilbehørsbutik
  3. Digital printer
  4. Elektronikbutik
  5. Leverandør af laserudstyr
  6. Printer- og scannerbutik

Om Snapmaker

Skrevet af virksomheden

Promo Image

Snapmaker is a tech company that develops, manufactures, and sells desktop multi-function 3D printers. It’s dedicated to creating premium-quality and user-friendly desktop fabricating machines, bringing creation to everyone, and empowering the users to create their best. Machines modules contact us

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

FANTASTIC when everything's working right!

After waiting for what seemed like forever. I received my U1 in December of 2025 I was very excited. Unboxing and setup was easy because of the fantastic setup manual. I was all set to print within 40 minutes. With the initial calibrations completed I started to print the little dragon. It turned out unbelievably well. I was very impressed. Then I tried to print a file that i downloaded. Not impressed! It would not print as anomaly after anomaly kept showing up. X axis out of range, Y axis out of range, and others. I did everything to correct the errors that I could find. Then I contacted support and sent them some files and unfortunately I had to leave my 3D Printer to go on a holiday...when I returned there were updates of the firmware, software and App, which seemed to solve the errors that I was having, untill the next update and then anomalies started to happen again. I again did everything that the Snapmaker Wiki said to do with no positve results. Contacted support again and sent files of what I was trying to print. Lenard from support sent me the updated Snapmaker U1 system files and after I had them installed everything work again. I believe that the system files must have been corrupted from all the install and uninstall and updates that I did.
Had a problem with my U1 right 3/4 feeder in that the #3 toolhead kept showing a tangled filament or broken filament even though it was not. Contacted support after doing all the Wiki steps and was asked to change the 1/2 feeder with the 3/4 feeder to see if the problem followed the feeders, which it did not. Support sent a new feeder and in 6 days I received the new feeder and was up and printing again. I changed the angle of the touch screen with a mod but when taking off the screen I cut the ribbon cable. Ordered two new screens at a very reasonable price from Snapmaker and four days later I was printing again. Snapmaker Support is the best support team that I have ever dealt with!
This is the second 3D printer that I have owned, the first is a Creality K1 and I have to say that the U1 is FANTASTIC when everything's working right. I also like the monthly updates, shows that the team is striving to get things right for the customers.

14. april 2026
Bedømt til 5 ud af 5 stjerner

Great printer

Great printer, great capabilities and hardly any waste. The shipping was exceptionally fast. Quicker than I expected. And the machine has been running flawlessly ever since.

14. april 2026
Bedømt til 3 ud af 5 stjerner

Poor packaging

I purchased 8 rolls of Snapmaker filament in late March. Half of the order arrived less than a week later, but was packaged in a thin plastic wrap rather than a box. Several of the filament boxes were damaged during transit, but all of the spools were OK. I emailed support,

I finally received the second half of my order today, which was again wrapped in just thin plastic packaging. This time, all of the filament boxes were damaged, and all of the cardboard spools were bent and crushed. I'd prefer not to have to respool all of these because of Snapmaker's poor packaging choices.

Aside from the damage, the filament itself has been problem-free. The new matte colors are really nice too.

14. april 2026
Snapmaker-logo

Besvarelse fra Snapmaker

Hi John,

Thank you for taking the time to share your feedback, and we’re very sorry to hear about the packaging condition of your filament order. We understand how frustrating it is to receive damaged packaging, especially when it leads to extra effort such as respooling.

We’re glad to hear that the filament quality and new matte colors met your expectations, but we sincerely apologize for the inconvenience caused during transit. Your comments regarding packaging have been noted and will be shared with our relevant team for improvement.

If any of the spools are affected in a way that impacts usability, please feel free to submit a support ticket via the link below so our team can further assist you:

https://snapmaker.formcrafts.com/u1-troubleshooting-request

We truly appreciate your feedback and your support, and we are committed to improving both product experience and delivery quality.

Warm Regards,
Snapmaker

Bedømt til 2 ud af 5 stjerner

Missing parts

My printer was delivered and I unblocked it and started putting it together until I got to the filament tube brackets and they were missing. The printer looks like a really high printer but I can’t use it till I resolve my issue with the brackets

14. april 2026
Snapmaker-logo

Besvarelse fra Snapmaker

Hi Mike,

Thank you for your update, and we’re sorry to hear that you are unable to complete the setup due to the missing filament tube bracket. We understand how frustrating this can be, especially when you are ready to start using your printer.

We would like to confirm that your case has already been received and forwarded for processing. A replacement for the missing tube connector bracket has been arranged, and our team is working on the shipment as soon as possible.

If there is anything else you notice during assembly or setup, please feel free to let us know—we are here to help ensure everything works smoothly for you.

We truly appreciate your patience and understanding, and we hope you will soon be able to fully enjoy your Snapmaker printer once the part arrives.

Warm Regards,
Snapmaker

Bedømt til 3 ud af 5 stjerner

Buena máquina, pero software y ecosistema NEFASTO

La impresora es una buena máquina. El multicolor y multiherramienta es fantástico.
Pero el software y el ecosistema es muy malo. Lo echa todo a perder.

14. april 2026
Snapmaker-logo

Besvarelse fra Snapmaker

Hi Raúl García Lamoso,

Thank you for sharing your feedback, and we’re glad to hear that you find the printer hardware, multicolor, and multi-tool capabilities useful and impressive.

We’re sorry to hear that your experience with the software and ecosystem did not meet your expectations. We understand how important a smooth and reliable software experience is to fully enjoy the machine’s capabilities. Your feedback is very valuable and will be shared with our product and software teams for further improvement.

If you are encountering specific issues or difficulties while using the software, we would encourage you to submit a support ticket via the link below so our technical team can assist you directly:

https://snapmaker.formcrafts.com/u1-troubleshooting-request

We appreciate your honest input and support, and we are continuously working to improve both the software and overall ecosystem experience.

Warm Regards,
Snapmaker

Bedømt til 1 ud af 5 stjerner

The 3d printer wasn't put togeter…

The 3d printer wasn't put togeter right. Needs more 3d prints to print on the app. Needs better instructions.

14. april 2026
Snapmaker-logo

Besvarelse fra Snapmaker

Hi William,

Thank you for your feedback, and we’re sorry to hear that you experienced difficulties with the assembly and setup. We understand how important clear instructions and a smooth first printing experience are.

To help you resolve this issue more efficiently, please contact our technical support team by clicking the link below and submitting a support form. Our team will guide you step by step and assist you until everything is working properly.

https://snapmaker.formcrafts.com/u1-troubleshooting-request

We appreciate your input and will also share your feedback with our product team to further improve our instructions and user experience.

Warm Regards,
Snapmaker

Bedømt til 5 ud af 5 stjerner

Pretty darn good

Over 200 hours on my U1 already and had it for a tad over a week now. Set up was very straightforward and easy, it did its own auto calibrations and it hasnt stopped since. Quality is fantastic, multicolor prints are flawless. I really hope to see another soon with a bigger bed size hopefully 320x320 at least

6. april 2026
Bedømt til 4 ud af 5 stjerner

i love the printer for me who is…

i love the printer for me who is printing four colour flexys this is the best machine its very fast and reliable with minimal poopies. the only thing is the slicer its killing me its slow and has bugs it really needs alot of work to be like bambu slicer hopefully they put a big team on it to fix this quickly or they will lose out on this…

14. april 2026
Bedømt til 5 ud af 5 stjerner

Very Good, very fast

My delivery was very fast and the product was very well protected in that packaging. The printer setup was very easy, thanks to the well written manual. Now it's working like a charm!

14. april 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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