Poor knowledge about the product. Mistake in price - 200 EUR difference. Packaging not adapted to the product size. Disappointing experience. Advice to train your team or hire experienced staff.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Smets is a great source for the 'hot' fashion sell-outs that feature in high-end mags. Their pricing is more than competitive, their Sales are gold and warrant instant sign-up to an email account. Del... Se mere
Virksomheden har svaret
The quality of the product, ease of product selection and purchasing, international shipping and timely delivery were all top tier. SMETS has made a positive impression and will have a return customer... Se mere
The staff are very friendly and helpful. However, they sometimes need to focus on one client at a time, as waiting can make the experience less enjoyable.
Virksomhedsoplysninger
Om SMETS
Skrevet af virksomheden
Smets is a high-end luxury store, specializing in fashion, design, lifestyle, and cosmetics, offering both iconic brands and niche labels. For over 30 years, Smets has exuded a strong sense of personality and uniqueness. A family-owned business founded in 1986, their avant-garde vision has reshaped the way shoppers experience and purchase luxury, starting at home and expanding internationally.
Kontaktoplysninger
262 route d'Arlon, L-8010, Strassen, Luxembourg
- +352621784843
- e-shop@smets.lu
- smets.lu
4,2
God
171 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 10 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product arrived quick and when I…
Product arrived quick and when I reached out to customer service regarding an issue with delivery they took care of ir right away.
29. juni 2026
SKIMS T-SHIRT
It’s the second time i try to buy a SKIMS t-shirt, and i pay everything is in the basket and as soon as the order is out for delivery I see that this particular Tshirt isn’t in the order. Secondly, in the first order I also bought a black neckholder top from skims, and it was dirty!
26. juni 2026
An absolutely outstanding shopping…
An absolutely outstanding shopping experience from start to finish. The store offers a beautiful selection of high-quality products. What truly sets this place apart is the exceptional customer service. The staff are knowledgeable, attentive, and genuinely passionate about helping every customer find exactly what they’re looking for. They take the time to offer honest advice without ever being pushy. I will definitely be returning!
25. juni 2026
My order was canceled twice without any…
My order was canceled twice without any explanation. When I sended an e-mail to get an explanation, no reply!
30. juni 2026
Uopfordret anmeldelse
Easy to get hard to find luxury pieces…
Easy to get hard to find luxury pieces with Smets!
2. juni 2026
order something from this shop
order something from this shop, sent so many emails, their customercare never reply me to resove the problem
16. juni 2026
Uopfordret anmeldelse
Goedkope verpakking waarvoor moest…
Goedkope verpakking waarvoor moest bijbetaald worden. Zonder strik , zonder niks 😳😳😳😳😳
1. juni 2026
Vendeuse vraiment serviable le…
Vendeuse vraiment serviable le personnelle sont vraiment des professionnels. Merci à vous.
28. maj 2026
Nice people helping out in the store…
Nice people helping out in the store and they do speak Flemish.
2. maj 2026
The product was delivered on time and…
The product was delivered on time and with excellent quality
29. april 2026
Very good place to shop
Very good welcome by the vendor, nice people, good advice, always good atmosphere in the shop.
2. maj 2026
Broken item
30. april 2026
La-bas j’achete toujour les pieces qui…
La-bas j’achete toujour les pieces qui m’emerveille toujour.
28. april 2026
I had a wonderful experience in this…
I had a wonderful experience in this boutique. The saleswoman was extremely friendly, welcoming and gave very good advice without ever being pushy. She really took her time and created a very relaxed and pleasant atmosphere while shopping.
The boutique itself is beautifully designed, with a great selection and a very stylish ambiance. You can feel the attention to detail and the quality of the service. I will definitely come back and highly recommend visiting this lovely boutique.
24. april 2026
Fantastic service
Fantastic service. Quick shipping. Love my shirt - a touch big but my fault on that one
3. april 2026
Dette er Trustpilot
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