What a great experience I had with the support team, particularly Dimitar who was extremely helpful and resolved my issues very quickly. I don't use customer services frequently but when i do i always... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using Siteground for several years as my hosting company. This week, my website was hacked, and the support I received from Siteground was detailed and timely, and they helped to get my sit... Se mere
I've been using SiteGround for many years for several of my businesses. It's a premium service (not the cheapest), but worth every penny. A fantastic around-the-clock customer service, mega-fast serve... Se mere
Excellent support recieved from Martin today. I am super thrilled as I have been indated with my bills and did not know that I can actually downgrade since there is evidence that my business has not b... Se mere
Virksomhedsoplysninger
Om SiteGround UK
Skrevet af virksomheden
SiteGround helps over 3,000,000 domains of small businesses and professionals build, manage, and grow online - through fast, secure hosting and a growing suite of marketing, sales, and AI tools, all in one place.
With over 20 years of experience and a team dedicated to customer success, SiteGround started as an independent web hosting company and has grown into a platform that supports your entire online journey, from launching a website to successfully growing it, and automating everyday tasks with AI.
Why SiteGround?
Whether you're launching an online store, managing an agency with multiple sites, or just want your website to run without a hitch, SiteGround has the tools for it: with an intuitive Site Tools control panel for effortless website management, infrastructure on Google Cloud with sites running up to 500% faster, custom-built security features, and a 24/7 real-person customer success team backed by a 99% customer satisfaction rate.
Every SiteGround hosting plan also comes with:
- 24/7 top-rated technical support
- Free SSL for every website
- Free business email
- Free daily backups
- Free in-house built CDN
- WordPress auto-updates
- WordPress Security Plugin
- WordPress Optimizer Plugin
- Seamless WordPress Starter & Migrator
- 99.9% uptime promise
- 30-day money-back guarantee
More Than Hosting
SiteGround also offers a growing portfolio of tools to help businesses build websites, sell online, market smarter, and work faster with AI.
Ecommerce and Website Builder
An all-in-one ecommerce website builder that provides everything needed to create, customize, launch, and grow an online store.
Email Marketing
A complete email marketing solution for growing audiences, nurturing customer relationships, and increasing sales.
AI Agent for WordPress
An AI-powered assistant that helps users manage WordPress and WooCommerce sites through natural conversation, streamlining website administration, content management, and everyday tasks.
AI Studio
An AI productivity platform that brings together multiple AI models and specialized agents to help small businesses work smarter, create faster, and streamline everyday tasks.
Coderick AI
An AI-powered vibe coding platform for building, launching, and hosting websites, business tools, and applications faster and more easily.
Services
Web Hosting WordPress Hosting WooCommerce Hosting Coderick AI by SiteGround SiteGround AI Studio SiteGround Ecommerce SiteGround Email Marketing SiteGround Website BuilderKontaktoplysninger
7th Floor 50 Broadway, SW1H 0DB, London, Storbritannien
- siteground.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superb customer service and help
Superb customer service and help. Any issue is fixed with super efficiency and helpful guidance.
Excellent support as always.
I love the fact that you get life help…
I love the fact that you get life help when the AIs get lost.
Fantastic at spotting complex issues.
Great customer service
Great customer service - quick and helpful response.
Great service from SiteGround
Gospodin was an absolute gem, he guided me through all my technical issues and it was sorted in no time. Thank you!
Fast and accurate
always professional
my experience with siteground has always been good
Amazing work by the Siteground support team
The Siteground support team did some amazing work to get our site back up and running. lots of useful information returned and advice to protect the solution etc. Fantastic example of Great Customer Service!
Great support again
Sorry had to leave chat early. Great support as usual!
Great customer support experience
The customer support is really good when you need it…and I’ve hardly ever needed it, which I guess is a good sign! Ivelin helped with my renewal quickly and easily.
Highly Competent Technical Support Limited by Aggressive Restrictions and Upsells
SiteGround scores highly on technical execution but falls short on standard inclusion. On the positive side, their support team proved exceptionally competent, pinpointing the exact malicious mu-plugins script causing our lockout and correcting flawed external advice regarding server IP changes. The granular traffic logs they provided were top-tier, allowing us to identify the targeted plugin vulnerabilities immediately.
However, two distinct negatives hold them back. First, to protect their shared server environment, SiteGround immediately blocks your site the moment a traffic spike occurs without advance notice, translating a DoS attack into instant downtime. Second, deep malware remediation is gated behind a paid "Expert Care" security upsell rather than being a built-in hosting feature.
Overall, they offer excellent forensic engineering and highly accurate technical advice during a crisis, but expect aggressive account restrictions and additional fees to fully clean up a compromised site.
Their support staff are quick to respond and very helpful
Their support staff are quick to respond to online chat messages and very helpful
Great services and very easy to speak…
Great services and very easy to speak to an actual human!
Quick and easy interaction with email…
Quick and easy interaction with email issues resolved within minutes
The best hosting with best customer service
The best hosting with awesome customer service I came across. I hope I will be able to afford it going forward. They always try to help. The customer support is amazing. And they are very patient. Everything is straightforward, and they also have some great tutorials and trainings. And everything is pretty seamless.
Working with Radil to do a site domain…
Working with Radil to do a site domain change. An absolute pleasure and talked me through the process. Siteground (and Radil) are awesome.
Good service all round
Good service all round, issues were dealt with smoothly and swiftly.
A trustworthy platform
Quickly got to the root of my problem…
Quickly got to the root of my problem and went beyond what was asked with the answer. I have 3 sites with Siteground and all were checked - although I only asked for help with one. Thank you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








