SD Anmeldelser 

658
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

When ordering my item it was out of stock, but I was contacted several times to keep me updated with when it would be back in Stock excellent service very good Quality furniture I have ordered othe... Se mere

Bedømt til 5 ud af 5 stjerner

Needed a small unusual table for our new bar/ cocktail room in our house. Found this amazing table on Shropshire design web site, the price was good and when it arrived we were thrilled, very high qu... Se mere

Bedømt til 5 ud af 5 stjerner

Wow! What can I say, other than I can wholeheartedly recommend this absolutely fabulous luxurious design store! After much soul searching I have found my majestical masterpiece! My luxury chandelier f... Se mere

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience with the team, big shout out to Jacob who was incredibly proactive and helpful!! He went out of his way to ensure we got our delivery in a super fast turnaround. Very frie... Se mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. også i
  3. Dagligstuemøbelbutik
  4. Dekorerings- og boligindretningsbutik
  5. Lampeforretning
  6. Soveværelsesmøbelbutik
  7. Spejlbutik

Skrevet af virksomheden

We've worked hard to create a collection of exquisite, beautiful, and truly unique furniture, lighting, and home décor. Partnering with some of the UK and Europe's finest brands, we've curated a handpicked mix of chic, design-led, and eclectic collections at the forefront of interior design trends. As a family-run business, we're dedicated to delivering friendly and responsive customer care, available every weekday by phone, messenger, and email. Every customer experience matters deeply to us, and we strive to offer a personal and impeccable buying journey. Plus, our exceptional service promises—including long-term interest-free payment plans, a price-beat guarantee, and premium white-glove delivery options—make us the perfect choice to trust with your home.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

658 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(658)

81 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing Experience

I never really write reviews but I cannot recommend this company enough, I placed an order for some Liang & Eimil bedside tables and I could not be more pleased with what I received, they look amazing! The rest of their range is full of beautiful, clearly hand-picked items so I will definitely be a returning customer.

The service was friendly and responsive both on emails and over the phone. The delivery driver, Des contacted me the day before delivery with a 2-hour time slot which is very rare these days. I also received them a little quicker than originally expected which was a nice surprise.

Overall a brilliant company to deal with, I will definitely be back.

17. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

I am so pleased with my recent purchases from SD, the choice and high quality items means I am a happy return customer! I had been searching for ages for items that were a bit different and of good quality and I am thrilled with my purchases. The delivery was timely and the customer service has been absolutely amazing! Nothing has been too much trouble and responses fast and friendly. I have bought several items and wouldn’t hesitate to thoroughly recommend this fabulous company.

1. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wonderful furniture, wonderful service

I received the most stunning marble side table but not only would I rate the furniture five stars, the customer experience I received was faultless too. I received a quick response to my delivery query and the delivery driver was great with communication also.

21. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb service

It’s me yet again. I’ve just got to say, I’m honestly not being paid for reviewing this company, but I’m writing another just to say I just received a surprise in the post from the company.
They sent me a lovey smelling diffuser for being a good return customer.
Now tell me another company that does that.

4. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company

Avoid this company

I purchased two matching RV Astley oval lampshades from this company, and I’m extremely disappointed with the quality and customer service. The seams on each lampshade are in completely different positions, which looks like a clear manufacturing error. When the lamps are turned on, the seams are visible, and due to the oval shape, they can’t be adjusted or hidden.

Despite this, the company has refused to offer a refund, instead accusing me of squishing the lampshades! They are claiming the lampshades are actually circular and I squished them to be oval! Absolutely ridiculous! How would that even be possible!

I even sent photos showing that this was not the case that lampshades are in perfect condition and have not been touched and offered to send a video to prove it, but they still refused to take responsibility.

Their poor customer service and refusal to address obvious defects mean I would strongly recommend avoiding this company. Think twice before purchasing anything from here!

UPDATE: regarding the issue I previously raised about the incorrect shades being sent and the manufacturing flaw.

After numerous emails back and forth, I am pleased to confirm that the situation has been fully resolved. The correct steps were taken, and I have received a refund for the faulty items.

4. oktober 2024
Uopfordret anmeldelse
SD-logo

Besvarelse fra SD

Hi Aoife

My name is Peter, and I’m the Commercial Director and founder of Shropshire Design. Our customer care team has asked me to step in, as it seems we’ve struggled to find a suitable resolution for you.

You purchased two round shades from us, which we specially sourced from a supplier, as they are not part of our standard range. These were delivered to you in July. A couple of months after delivery, you pointed out that the seams on the shades are in different positions, making the lamps look asymmetrical when placed in a display. You requested a replacement for the items.

As this is outside the standard return period, we’ve been working with the supplier to address the issue. However, after reviewing the photos you provided, the supplier has stated that they believe the shades may have been altered, which means they cannot accept a return.

I’m very sorry that this situation hasn’t been resolved, and I understand the frustration this has caused.

To make things right, I’ve asked the team to propose some alternatives, which we will cover the cost for. The team will be in touch with you shortly to discuss these options. I hope this will bring about a satisfactory resolution for you.

Once again, I sincerely apologise for the hassle and frustration this has caused but hope we can resolve things to your satisfaction.

Best wishes,

Peter Snowdon
Founder, Shropshire Design

Bedømt til 5 ud af 5 stjerner

A first class experience throughout

The website is first class, full of exciting goodies.
Ordering was straightforward and the follow up was excellent. Delivery was excellent and my table arrived fully packaged and protected. I would not hesitate in recommending them to anyone in the future who is looking for something a little bit different at very competitive prices.

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional experience

I recently found Shropshire Design after another company I had bought from cancelled my order due to long wait times. The experience couldn't have been more different. Shropshire kept their promises and both matched the cheaper price I had previously paid and delivered much faster than the timescale shown on their web pages. The customer service team was reassuring when I called especially as I was nervous following my experience with the other company. The Richmond Interiors dining table is better than I had expected and the delivery man who was employed by Shropshire was friendly and courteous, making sure he was careful when delivering into my home after it had been pouring with rain outside and the boxes and he was dripping wet. He also gave me a two hour timeslot (not typical these days) and was right on time. The whole process was easy, hassle free and enjoyable. Thank you - 5 STARS *****

21. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After much scrolling online

After much scrolling online , I found exactly the console table I was looking for with Shropshire Design. It fits exactly where I wanted and looks precisely as was shown. Communication about delivery was excellent and I was kept informed of a delay in the most polite terms . I would definitely recommend them

1. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stylish and contemporary

Stylish, quality products rarely seen elsewhere. Very helpful staff with good communications and on time delivery service. It’s where I look first for contemporary furniture and home accessories. I can highly recommend.

31. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely products

Lovely products , great designs , beautifully made, and very well priced with a range for all budgets. Delivery is good with lots of updates I have purchased several times for metalwork garden products that I have not seen elsewhere
Highly recommend

6. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Ordered a table lamp from Shropshire Design and it was delivered the following day. Unfortunately the packaging had been damaged in transit and the lamp shade sustained a small tear. I notified Shropshire Design immediately and had a prompt response from Jacob. After sending photographs as requested Jacob informed me that a new shade would be sent out from the suppliers, RV Astley. I am so impressed with the speed of the response.
I must say that the lamp, an RV Astley Lisle tall table lamp is so beautiful, with the solid chrystal base outstanding.
Thank you Shropshire Design for your outstanding customer service through Jacob. A credit to your company. I will not hesitate to use your company in the future.

22. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding products

I am absolutely delighted with my purchase, both my product's are beautiful and exactly what I had hoped for. Customer service was quick to respond to my emails and the delivery was on time.
Thank you to All the team at Shropshire Design.

2. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This Company is fabulous ⭐️

This Company is fabulous. The product prices are very much on point and highly competitive. The only issue, being a very small one, the delivery charge wasn't made clear at point of sale. With that said, it was quickly rectified by them and delivery was 48hrs. I would certainly review 6 stars if poss, so huge 5 ⭐️ from me.

31. juli 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere