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When ordering my item it was out of stock, but I was contacted several times to keep me updated with when it would be back in Stock
excellent service very good Quality furniture
I have ordered other items from this company since receiving my first order

Absolutely fabulous company, so easy from order to delivery , I had a slight problem with my order but the company was straight on it , & all was resolved with 1 email, so fast at replying, well done to you all at Shropshire Designs , they also have a contact telephone number if you would rather speak than email , one happy customer Kath R

"I had a wonderful experience with [Shrops-design]. The service was fast, and agents went above and beyond to keep me happy.they offered great support with details of items. I am very happy with the result and will gladly return. Highly recommended!"

Such a wonderful experience with Jacob from the customer team. Even with things about returns before i purchased anything. Also with small issues on fabrics on furniture, he was quick to solve it. Very happy and would definitely recommend (-:

I had a fantastic experience with the team, big shout out to Jacob who was incredibly proactive and helpful!! He went out of his way to ensure we got our delivery in a super fast turnaround. Very friendly and excellent support - plus the table we ordered is just stunning!

What can I say about Shropshire design company.
Firstly it is a truly amazing experience from ordering to receiving your order.
I have ordered the ironville tv and sideboard units these are truly classic pieces of furniture and get so many compliments about them.
The communication from the team is 1st class, often answering within the hour/hours informing you of the process of your orders and answering any questions you may have.
Jacob and Peter are so professional in their communication and are only to willing to accommodate any requests that you may have connected to your order.
The delivery company that they use are also professional and keep you informed of the timings on the day of your delivery.
Would I buy from this company again? Yes With out any hesitation and have already recommended them to colleagues and friends.
Well done Shropshire designs on the 1st class service you all strive to work too.

Great Service, inspiring choice of designs & great quality furniture. Thanks you.

I thought the quality of the furniture was well made, and packed well and easy to assemble.

They were very helpful with questions before purchase and then the item (Eclectic Edison Table Lamp) arrived.
I wondered how such an item could be packed but it was packed superbly and the item just as I had hoped.
I could not be more pleased. Very happy customer.

Wow! What can I say, other than I can wholeheartedly recommend this absolutely fabulous luxurious design store! After much soul searching I have found my majestical masterpiece! My luxury chandelier for my new dressing room :) Exemplary customer service by each & every team member, even sourcing extra photos to help my design decision. The delivery was perfect and our chandelier was packaged beautifully. We hope to finish our new home for Christmas so need to wait until we can hang it but I’m in love with it already! We wouldn’t hesitate to recommend this fabulous business and will most certainly be back!

Needed a small unusual table for our new bar/ cocktail room in our house. Found this amazing table on Shropshire design web site, the price was good and when it arrived we were thrilled, very high quality and it arrived so well packaged, the design was perfect, it looks so expensive friends think we had it shipped from Italy.

Absolutely great product very pleased with it, very well made and looks great, the product turned up very quick.also the customer service was brilliant very quick to answer any problem,all and all excellent product with great customer service,very pleased.👍

Excellent service from Shropshire Designs from ordering to delivery. Delighted with my console table. I shall be purchasing again from Shropshire Designs in the future.

Best smelling diffuser Oriental Sandalwood, delivered quickly fills the whole house

Delivery was really quick. I received Fantastic customer service. I would definitely buy from them again.

The purchasing process, choice of products, delivery experience was impressive. Communication about delivery was extremely helpful and delivery was on schedule.

Excellent service.
The product is high quality and the after service is great

The product was exactly as described on the website.
The delivery was also as promised.
Lovely product

I’ve just brought an ex-display garden shelf unit. I knew it would take some time to arrive, based on local deliveries.

Jacob was really helpful co-ordinating its delivery before the crunch date I needed it for and I couldn’t be happier with it.

Good price and responsive customer services. Delivery took (I think) 14 days but was within the 14-28 day lead time given at time of ordering. Will keep an eye on website for future possible purchases :-)