SD Anmeldelser 

658
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

When ordering my item it was out of stock, but I was contacted several times to keep me updated with when it would be back in Stock excellent service very good Quality furniture I have ordered othe... Se mere

Bedømt til 5 ud af 5 stjerner

Needed a small unusual table for our new bar/ cocktail room in our house. Found this amazing table on Shropshire design web site, the price was good and when it arrived we were thrilled, very high qu... Se mere

Bedømt til 5 ud af 5 stjerner

Wow! What can I say, other than I can wholeheartedly recommend this absolutely fabulous luxurious design store! After much soul searching I have found my majestical masterpiece! My luxury chandelier f... Se mere

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience with the team, big shout out to Jacob who was incredibly proactive and helpful!! He went out of his way to ensure we got our delivery in a super fast turnaround. Very frie... Se mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. også i
  3. Dagligstuemøbelbutik
  4. Dekorerings- og boligindretningsbutik
  5. Lampeforretning
  6. Soveværelsesmøbelbutik
  7. Spejlbutik

Skrevet af virksomheden

We've worked hard to create a collection of exquisite, beautiful, and truly unique furniture, lighting, and home décor. Partnering with some of the UK and Europe's finest brands, we've curated a handpicked mix of chic, design-led, and eclectic collections at the forefront of interior design trends. As a family-run business, we're dedicated to delivering friendly and responsive customer care, available every weekday by phone, messenger, and email. Every customer experience matters deeply to us, and we strive to offer a personal and impeccable buying journey. Plus, our exceptional service promises—including long-term interest-free payment plans, a price-beat guarantee, and premium white-glove delivery options—make us the perfect choice to trust with your home.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

658 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 24 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(658)

81 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

large round brass Libra metal mirror.

We brought a very large round brass mirror. The Mirror was perfect as described. Packaged carefully, arrived timely. Good solid item. It looks stunning in the bedroom. A real centre piece. Brilliant customer service.

27. februar 2025
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Besvarelse fra SD

You have great taste... the brass mirror is one of our favourites! Thanks for taking the time to leave us a review. More importantly, we hope the mirror provides many years of enjoyment!

Bedømt til 5 ud af 5 stjerner

Lovely furniture

Lovely furniture. Was very pleased with my purchase.
Excellent service. Good comms on delivery and arrival time, well packaged

6. marts 2025
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Besvarelse fra SD

Thanks so much for taking the time to share your experience!

Bedømt til 5 ud af 5 stjerner

Great product and customer service

I recently purchased 8 Richmond Interiors chairs from Shropshire Design and absolutely love them. The quality is great and the customer service was unbeatable - I received a response on the 2 occasions I emailed within an hour which was amazing! Very happy customer and would wholeheartedly recommend them

18. januar 2025
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Besvarelse fra SD

Hi Sophie - what a wonderful review - thank you so much. I am so pleased we were able to deliver a great experience. You made a fabulous choice with the Richmond Interiors chairs - what style you have!

Bedømt til 5 ud af 5 stjerner

I recently purchased the richmond…

I recently purchased the richmond interiors maisy dining table, and I am absolutely thrilled with it. The design is sleek and modern, fitting perfectly into my dining room without overwhelming the space. The table's construction feels sturdy and durable made from high-quality marble top with x-shaped base made from antique brass finished aluminium. This table is a standout piece. It looks expensive without being overly costly.
The assembly was straightforward, and the instructions were clear, which made setting it up easy. The size is perfect for a family of four. I also appreciate the generous surface area that makes meal preparation and serving a breeze.
Overall, I’m very satisfied with my purchase. It blends style and practicality beautifully, offering excellent value for the price. If you're in the market for a dining table that combines elegance and function, definitely look no further and visit shropshire design.

10. februar 2025
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Besvarelse fra SD

WOW! Zee - thank you for taking the time to share your thoughts on your shopping experience with us. Richmond Interiors is one of our favourite brands and I think you've made an excellent choice. We hope to welcome you back soon!

Bedømt til 5 ud af 5 stjerner

I Bought a Beautiful Table from this…

I Bought a Beautiful Table from this company from start to finish it was a lovely experience could not fault this company in anyway I will certainly be purchasing more products in future

7. marts 2025
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Besvarelse fra SD

Thank you so much for your wonderful review - we're absolutely delighted you chose us, and thrilled that you're pleased with your experience!

Bedømt til 5 ud af 5 stjerner

What a find! Exceptional business

What a find! I had never heard of Shropshire Design before and found them after I was looking for a Richmond Interiors "Bloomstone" Coffee Table and they seemed to be offering it at the best price. I was impressed with their customer services, which was nothing short of excellent. They came back to me immediately each time I emailed them and the table actually arrived slightly more quickly than I was expecting. The table itself is stunning - it has a lovely stone appearance and texture but without being so heavy so getting it in to my living room was easy. The delivery guy helped me and also offered to take the box away but I declined as I have another use for it. There are some beautiful products on the website and I look forward to shopping with them again!

17. februar 2025
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Besvarelse fra SD

We greatly appreciate your fantastic feedback - it means a lot to our team that you put your trust in us, and we're delighted you're happy!

Bedømt til 3 ud af 5 stjerner

Disappointing - bar not available

Bought a Coretta Bar from them and paid upfront only to be told bar wasn't available for 6-7 months (but they could keep my money to make sure I was at front of queue - kind!). Then took 18 days to refund me. They subsequently reached out and I understand this was a rare glitch. Shame as they have a lot of nice products. I would. Give them another try.

10. februar 2025
Uopfordret anmeldelse
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Besvarelse fra SD

Hi Paul,

Thank you for taking the time to share your concerns regarding your order of the bar cabinet. My name is Peter, and I’m the founder of Shropshire Design. When we receive a review like this, it’s always hugely disappointing to hear that we’ve lost the trust of a valued customer.

I have looked into this and can see that the item is indeed out of stock, and I’m afraid the stock status was incorrect. Our stock levels across all ranges are kept in tight sync with our inventory, but a rare technical error for this particular product indicated incorrect availability. I am very sorry this led you to believe it was available when it was not. I have had this fixed right away.

I am really disappointed this has led you to feel that we weren’t being honest. I can see that you ordered the item over a weekend, and our team emailed you as soon as the office reopened on Monday to advise you of the product’s actual ETA. In that email, we asked if you wanted to keep the preorder or would prefer a refund. For items that are high in demand like this one, we give customers the option of keeping the preorder alive so that we can reserve stock. It’s incredibly likely that when the item does arrive back in stock at the manufacturer, it will already be reserved by customers who have preordered across all retailers, and it may sell out once again before the next batch arrives.

The refund was made as soon as you asked, but it appears it took longer to appear back in your account. Banks have different processing times for card refunds, and this can vary due to different settlement cycles. Our merchant bank can also take varying times, but the vast majority of refunds we make complete in just a few working days. I am sorry it took longer in this particular case. I am really sorry that this compounded the disappointment you experienced. We pride ourselves on providing the very best, honest, and caring service to all customers, whom we never take for granted. We value the trust and faith our customers put in us. We failed this time, and I am very sorry about that. I am an incredibly proud parent of this business, and any failure cuts deep.

I have reached out to you by email today with a gesture of goodwill, which I hope will demonstrate how importantly we take your feedback and how disappointed we are that things didn’t go quite right.

I really do hope we can welcome you back in the future and have an opportunity to provide the friendly, fast, and quality service that I know we’re capable of.

Best wishes,
Peter Snowdon

Bedømt til 5 ud af 5 stjerner

I have had a wonderful experience with…

I have had a wonderful experience with Shropshire designs. I don't usually take the time to leave reviews but I think this company tries really hard to offer an excellent customer service and product offering. I bought the Lingbo sideboard, which is a very large item and I was worried about access to my property. I called to check things in advance before I placed the order and the customer service guy checked my access on Google Maps and confirmed delivery would be fine to my home, which took away a lot of stress because I have had items that have failed delivery due to difficult access. The sideboard arrived within 2 weeks and is absolutely stunning. The price was much better than some other places that sell it and delivery was also free to me in Bucks. Thank you to Shropshire designs for a fab experience - customer service is obviously very important to this company.

31. januar 2025
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Besvarelse fra SD

Thanks so much for your lovely comments - it’s an honour that you trusted us to help enhance your home, and we're thrilled you’re satisfied!

Bedømt til 5 ud af 5 stjerner

I ordered the Laila side table in black…

I ordered the Laila side table in black as I have never
seen a table so unusual. When I received it, it was
stunning, better than the photographs on the website.
I am exceptionally pleased with this table.

18. februar 2025
Uopfordret anmeldelse
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Besvarelse fra SD

Your kind words made our day - thank you for choosing our family-run business, we're genuinely delighted you're pleased with our service!

Bedømt til 5 ud af 5 stjerner

Excellent quality and service

High quality item, excellent customer service. Feels like a very personal experience. Really pleased. Would highly recommend.

12. februar 2025
Uopfordret anmeldelse
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Besvarelse fra SD

We're very grateful for your fantastic review - your trust and satisfaction mean the world to us, and we look forward to serving you again!

Bedømt til 1 ud af 5 stjerner

Terrible Quality

Terrible Quality! Avoid
I ordered the Ryland Butler Stand a few months ago and to my dismay after two months the legs have sheered in half and the table is now completely broken :(. On close inspection the break has revealed bad craftsmanship the legs which appear on the outside to be be hand carved are infact just glued together - when I asked for a replacement for the fault I was told this was I fact my fault for putting anything on the table. This perhaps is something you may expect ever a few years but not in two months a you would get better quality from Ikea - hugely disappointing.

13. februar 2025
Uopfordret anmeldelse
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Besvarelse fra SD

Morning Lucy!

Thank you for reaching out about the issue with your butler’s table. We’re sorry to hear it has broken, and we completely understand how disappointing this must be.

When you first contacted us, you mentioned that you arrived home to find the table had collapsed. After reviewing the images you kindly provided, we shared them with the manufacturer for assessment. Their conclusion was that the table’s delicate frame had given way due to excessive weight—over 15 drinks bottles, a lamp, a chunky metal wine cooler, and other accessories, which we estimate weighed 20–25kg.

The table itself weighs only 10kg, but it was supporting an estimated 25kg. As a butler’s table, it is designed with a delicate, lightweight X-frame, approximately 2–3cm thick, to hold a removable tray, making it suitable for serving or supporting lighter accessories, rather than bearing heavy loads for extended periods. While there is no fixed weight limit, the structure is intended to support a load comparable to what a handheld serving tray could reasonably bear—typically 5–8kg. Given this, the weight placed on the table significantly exceeded what the wooden frame was designed to hold, leading to structural failure. For heavier storage, a sturdier drinks trolley—typically constructed with a reinforced metal frame—would be a more appropriate choice.

We know how disappointing this must be, and we want to work towards a fair resolution. You recently mentioned that a furniture repair professional has provided further insight into the damage. If you can share any additional information or evidence suggesting a manufacturing fault, we will gladly liaise with the supplier on your behalf. Alternatively, we’d be happy to offer a replacement at cost price should you wish to purchase another.

We appreciate your time and hope we can find a suitable way forward. Please let us know how you’d like to proceed.

Bedømt til 5 ud af 5 stjerner

Great selection of fabulous table…

Great selection of fabulous table lamps.
Beautiful quality and fast delivery

30. januar 2025
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Besvarelse fra SD

Thank you for your wonderful feedback - we're thrilled you placed your trust in us, and it’s lovely to hear you're happy with your purchase!

Bedømt til 5 ud af 5 stjerner

Hurricane lamps

Ordered 2 hurricane lamps. They arrived ahead of time and are absolutely stunning, great quality and look exactly as shown. Cannot recommend them and this company enough!

10. februar 2025
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Besvarelse fra SD

Thanks so much for your glowing review - we truly value your trust and are delighted we could deliver a great experience for you!

Bedømt til 5 ud af 5 stjerner

Thank you

Recently purchased a diffuser from Shropshire Design.

Quickly despatched, well packed and competitively priced.

And to me important to support local !!!

18. januar 2025
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Besvarelse fra SD

Your positive review is truly appreciated - thank you for trusting us to furnish your home, we're delighted you're pleased with the result!

Bedømt til 5 ud af 5 stjerner

Excellent product and excellent service …

This company is one of the best suppliers of furniture I have ever dealt with. The piece I ordered not only came within the time frame I was told it would be delivered, but when it arrived, it was beautifully wrapped to protect every part of it. The packaging was easy to deal with and easy to dispose of which surprised me as it came in a pretty large cardboard box and I did wonder if I was going to be able to break it down easily. I was able to do so without any trouble. When I finally got the console table unpacked and out, to say I was pleased with it is an understatement. I was thrilled and it looked exactly as it did in the photos on line. Even the small brass handles on the drawers were wrapped to protect the wood. I am so happy with this piece. The quality is very good and certainly worth what I paid for it. Excellent finish. I would not hesitate in purchasing other pieces from this company. They also kept me up to date with details of the dispatch. I didn’t have to contact them once. No complaints here.

1. februar 2025
Uopfordret anmeldelse
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Besvarelse fra SD

Thank you for your wonderful comments - we're incredibly grateful you put your faith in us, and we're delighted to have exceeded your expectations!

Bedømt til 5 ud af 5 stjerner

Good prices. Timely delivery.

I ordered some pottenpohl bottles. A good sale price. Communication was very good about the delivery which was a few days later.
Very happy.

17. januar 2025
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Besvarelse fra SD

We're delighted you enjoyed your experience with us - thank you very much for trusting our team, your satisfaction truly motivates us!

Bedømt til 5 ud af 5 stjerner

Excellent service by Shropshire designs…

Excellent service by Shropshire designs and I would highly recommend them. customer service of staff was most helpful! Packaging of product really good. My purchase was delivered on time and looks fabulous. I would definitely use them again.

22. januar 2025
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Besvarelse fra SD

Your lovely feedback means so much - thanks for placing your trust in us, and we're thrilled we could help bring beauty into your home!

Bedømt til 5 ud af 5 stjerner

Excellent service

The order arrive timely, as described, the Liang and Eimil sideboard is just beautiful and the customer service lovely. Thank you

29. december 2024
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Besvarelse fra SD

Thanks for your fantastic review - we're honoured by your trust and extremely pleased you enjoyed shopping with us!

Bedømt til 5 ud af 5 stjerner

Great company, product, communication and delivery!

I ordered a picture from here as it was a better price than I'd seen anywhere else. The communication with the company and the delivery driver was excellent! Delivery was on time and well packaged. Great experience all round! Would definitely use this company again and would not hesitate to recommend them🙂

10. januar 2025
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Besvarelse fra SD

Your wonderful review has brightened our day - thank you for trusting our business, we're delighted you're happy with your purchase!

Bedømt til 5 ud af 5 stjerner

Great furniture, great service, great experience!

Absolutely beautiful piece of furniture. Unique table, perfect for the space. And delivered by a wonderful, friendly, helpful man who had driven all the way from London to Warwick in the pouring rain, updating me regularly, who arrived dead on time and was all smiles... A wonderful experience all round! Can't recommend this company highly enough!

23. december 2024
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Besvarelse fra SD

We deeply appreciate your kind feedback - your trust and satisfaction are incredibly important to us, and we're thrilled you chose us!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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