Showery UK Anmeldelser 4.424

After several emails back and forth if trying to return the product back I am still waiting on clarity on where to return the product to get a refund. I found put the shower head is not compatible with my shower, which I informed them straight away. I asked for a refund and they have been so difficult. I havent even used the product and just want to return . It has beem really poor cust9mer service I tell you. I have never had it this bad in my life.

Was tired of the performance of my old shower head so decided to try out a new one for low pressure showers came across showery online and give one of theirs a go .What a difference ,improved my showers performance a lot.

Received latest shower head the Hydro Boost 4.
After testing against the previous model ECO Flow20, the pressure was the same not improved.
Tried to contact the company via two e-mails, both were unanswered, even though the company states on their web page they will respond in 24 hours. We paid through PayPal so our money was safe, the claim through PayPay was acted on straight away. I am waiting to see how fast the company will respond to get their shower heads back. Our advice to all customers, pay with PayPal, test the shower heads straight away, if not happy contact company by e-mail, you will not get an answer, but Pay Pal will ask you if you have contacted the company. Because you have responded straight away you will get your money returned via PayPal. Do not delay, remember you have 60 day guarantee. Hope this has been useful. Best part of order, well packaged.

Item delivered to wrong address. Admittedly that was Evri’s mistake. But I’ve no idea where it went.
But Showery won’t reply to my emails trying to fix this. All I want is my item or a refund.
Terrible customer service.

Terrible - product is rubbish and does not do what is stated in their advertising. Have tried to contact them and had absolutely no response, despite chasing and their claim to respond in 1 working day. Wish I had read the reviews on here first as it looks like a common problem!
Trying to get a refund, but so far complete no response.

Very poor non existing customer service. No response to e-mail as they state on their Wed site. .Will not use again

AVOID this company at all costs. They sent an item I cancelled, it took 12 days to arrive. I eventually got a response to send it back, it cost me £6.90 to return it, signed for. I contacted them 5 times after it had been received by them but got no response at all. I sent pictures of the signature, delivery note etc but I was totally ignored. After 2 weeks I went through the PayPal resolution centre and they issued me a refund immediately, thank heavens for them being on my side.

Received showerhead - cheap item , lightweight plastic - does not increase power as I suspected - company have not replied to my e mails or acknowledged them ! 30 pound shower head can be bought on e bay - identical for less than 10 pounds -
I feel this is misleading advertising-

Loved my turbo shower head for the most part. Until it went wrong. The screw-in section of the plastic nozzle sprung a leak on one side, and then the pressure blew a hole in the side.

You'd think it being a screw-in part that Showery would sell you the spare part? No. They don't stock parts like that.

Instead the originally offered to replace it. Yay. Then said that it was beyond their two-year warranty and they couldn't do anything for me, except give me a discount to buy a new one.

Takes weeks for them to respond to emails, too. So my £30 showerhead is reduced to junk because of a plastic component that is easily replaced in seconds.

First and last time I will buy from them.

Absolute shower of S__t of a company. Sent out a defective shower head, "promised" by the illusive Mia that a replacement would be sent out and to wait 14 - days, it's now 25 days and no sign of said replacement head and Mia has done a bunk. Please please avoid at all costs.
Fancy website and they promise the world, in reality that's a huge lie.

Terrible company do not use them trying to return substandard products they don’t respond at all even though response time stated on there website as 24 hours. Avoid Avoid.

Ordered 2 shower heads which arrived in good time, however as others have stated, made no difference to shower pressure. Contacted the company and ‘Mia’ replied advising they would issue better replacements. When chased was advised I needed to wait 10 to 14 days for them to arrive (no idea why it takes that long). 15 days past and nothing received (despite also asking for tracking number and even courier name). Under the FAQ section it mentions that they will try and resolve issues or issue a full refund, return of items not required. I’m not holding my breath! I’d question ordering from this company. Lots of promises on website which appear to be hot air!

I bought this shower head hoping to improve my water pressure, but it actually made it worse, despite the claims. I can’t believe they charge £70 for this, completely not worth it. After raising my concerns, I’ve had no response for over a week, even after following up and reaching out on social media. Terrible customer service and very poor quality."

This company is scam they sell you things as new but when you receive it used one.
I am asking them refund they are not at all bothered to reply

Do not order from this company.
I had to go through PayPal to get a refund. Thank goodness for PayPal.

Item never turned up, they never sent a dispatch email, the tracking site said item delayed, and then finally delivered. Ive tried to contact them multiple times to ask where is my item and they do not respond. No acknowledgement theyre even looking into it. Ive disputed the transaction with my credit card and I will not be using them again. Their site advises 24hr support, which is a complete lie.

Really good shower

Awful customer service. As noted by many others, returns have to be initiated via email for which replies are incredibly unresponsive. I asked for return details and over 1 month on still have not received a reply. Avoid.

I really like your products

I purchased a Bluetooth shower speaker with a suction cup for my mum for Christmas. During the first use, the suction cup failed and the speaker fell to the floor, the cheap plastic smashed and the speaker was rendered useless. The product was not at all fit for purpose. What's more, I have emailed twice now asking for a refund and have received no response, despite saying on their website they aim to get back within a day. I still expect a full refund. Don't waste your time on this company.