Showery UK Anmeldelser 4.423

Great buying experience. Website gave clear info. Buying process was straightforward, communication excellent. Shower head does what it say - filtrates hard water and it came in fun simple packaging. Altogether an extremely positive experience and would recommend.

I've purchased a new shower head and feel like I've been scammed into ordering a second after checkout with a second page offering a discounted second item. The page is very confusing and by clicking continue it bills you again and there's no way to cancel without emailing them. No response to my email 48hrs later and I'm feeling very frustrated.

Terrible customer service. Honestly, I ordered two showerheads. One of them was leaking water from the top. So I sent them a message on their contact us page on the website. Got no response. Two days later, I emailed them. I got no response. Another two days after that, I emailed and wrote on their contact form. No response. The shower head replacement that did work was alright. It wasn't as powerful as I thought it would be. In fact, there wasn't much of a difference from the one I purchased on Amazon, but this customer service is appalling. If you order andyou want to contact them, good luck. Now I have to Contact my credit card company and do a chargeback. What a waste of time.

Terrible - Bluetooth speaker hasn’t turned up - I’ve messaged three times and nothing from anyone for well over a week and still no sign of the speak

awful - do not deal with these people - one item hasnt turned up - the bluetooth speaker - messaged them three times!! - once direct, once via website and once via insta - nothing from anyone for well over a week! - really poor!!

Great until you need to report a product that has failed within its warranty period and they ignore all of your contact attempts.

Shocking. Wanted to return a shower head as there website stats free non hassle returns. What a shambles. Offers me a refund to keep the product witch i agreed to. 5 days on and still ne refund. Contacted my bank to dispute. And reported to trading standards. Also the identical shower head i payed £70 for is £16.99 on amazon and that includes a pipe.

Awful customer service, lack of response and product looks cheap and didn’t improve water pressure. Still waiting a refund, going to claim back through credit card company now.

Waiting and waiting for my refund. Almost feels as though the 'customer service' dept. are laughing at me with their ignorance/lack of comms. The refund amount I'm due is almost £50. Wish I'd never heard of these people. Oh. Reason for my return in the first place - poor quality products with a very cheap look & feel to them.

I am extremely disappointed that despite multiple emails, I am still being ignored and have not received any proper response regarding my complaint.

I have now contacted Citizens Advice Consumer Service, and they advised me on the next steps regarding this matter. If I continue to receive no response from your company, the issue may be escalated further.

I would appreciate a prompt response and resolution without the need for further action.

Looks cheap - not the high end product the adverts suggest.
Does the job but no discernible improvement in flow in our shower with low pressure.
Feel like I’ve spent a lot on something I could have picked up more cheaply!

Don’t waste your time or your money.

After only 3 months of use my shower head has fallen apart.

The bottom of the stop button has come adrift from my Showery 5 mode showerhead and water is now pouring out everywhere apart from where it should. Consequently, the shower cannot be used.

There is no contact number for their office so email or online form us the only way to make contact.

Their website states “All emails will be answered within 24 hours”. I emailed Showery UK – on 10/5/26 and got no reply, so a day later I then completed an online form. I eventually got a bot generated reply on 15/5/26 promising dispatch details for a replacement.

11 days after my original email I am without dispatch details and more importantly still without a working shower.

Rubbish product and rubbish customer care.

Cheap rubbish, best avoided - I've learned my lesson!

My experience with Showery has been dreadful & I would not recommend dealing with them. I purchased a shower head. It did not fit my shower so I cannot comment on the product. But trying to return the product and get a refund has been a woeful experience. The company will not respond to emails & I cannot find a phone number. My attempts to secure a fund continue . . . . what a sham

The shower head was useless - restricting water flow immensely (even though I got the flow boost version). Used once then installed a simple one from Victoria Plumbing and the flow is much better. Cold water sits in the shower head after use and can’t be drained until you remove the whole shower head. This means your next shower would be cold because there’s no way to push out the cold water. Plus there is filtered water sitting there breeding legionnaires 🤢. While I was waiting for their protracted returns process (where they tried to tell me to shoot a video of the shower head not working and offered partial refunds) I had dried the shower head in the utility room and noticed the chrome peeling away! After one single use and no cleaning products! I can’t imagine it would last more than a couple of weeks.

Was recommended Showery for a shower head that had an in built filter and worked with a power shower.

When I received the shower head it did not have any filter plus the quality of gen product looked like was made by someone’s 3d printer (maybe they all are now)?

Anyway no problem I’ll just contact Showery to point this out and for them to send a cotton filter. Website contact us says answer back in 24 hours. Lo and behold it’s been a week and no response nada. Not even a phone number to call.

Unfortunately I have to leave this review and wish I had checked TP before ordering with them. I can’t even return it as I have no response.

Sorry to say Showery have left this purchaser like a damp squib!

Ordered a shower head from this company, the quality was very poor and decided to return it. You can only email this company as do not list a telephone number.After numerous emails I have sent them they have still not replied. Wish I had read the reviews first, steer clear of this company and read other reviews.

Disgusting fraudulent company. "Showerhead" sent was a peice of junk im presuming from somewhere like pounds land(too cheap for shein). Ive since ordered a much better Showerhead from shein for 1/4 of the cost. Came much quicker and had free returns too. Showery claims to be based in uk but it's a chineese company that takes ages to arrive and doesn't offer free returns(shein is also from china but offers both of these things!) Once you email showery asking to return expect replies that takes multiple weeks. They clearly don't want you to return the junk! They also delete bad reviews/comments off their Facebook and instagram. Most their posts say like 5 comments etc but when you click on them there is 0 comments. They are clearly deleting bad comments reviews as pretty much every post says a certain amount of comments that aren't there! Avoid just get a new showerhead from shein much better quicker delivery and offer free returns. This company does not offer free returns it only wants you to keep their overpriced junk!

Shower head purchased and not working as intended. ShoweryUK has not responded on a request to return and refund the item

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I asked Showery to cancel the unwanted second order but they seemed unable or unwilling to do this. I knew the shower head wasn't for me immediately; the spray is very fine and there was no improvement to my water pressure. It took about eight weeks to get Showery's customer service to engage with my repeated requests for help in arranging to return the shower heads; I ended up begging for a response (no phone number provided as other customers will know) and finally got an apologetic reply from the customer sales manager. She took the matter in hand, provided the necessary details for returning the shower heads and organised my refund, which came through in about a week. It's hard to tell if Showery are overwhelmed by orders or indifferent to customers's problems once an order has been paid for. Whatever the explanation the company is either inadequately staffed or otherwise unable to provide the service promised in their ads and on the website. As usual, communication is the key and Showery must work on theirs. My order was acknowledged on February 24th and my refund was in my bank on May 7th. To sum up: Could do Better.