I have been a long term Sheep Inc. customer and unfortunately have had an extremely disappointing experience with customer service. Regarding order #69781, I returned an item and requested an exchange... Se mere
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Se, hvad kunderne siger
As an Australian Merino wool farmer, I’m incredibly fussy about both wool quality and style. Sheep inc ticks every box! The quality, the style and service! 5 stars ✨
Love the lightweight merino tee shirts & jumpers. Even in this warm UK summer of 2026 keeps me smart at work. The sustainability credentials are very important, avoiding fast fashion waste.
Virksomheden har svaret
Beautiful knits (though pricey!) which I anticipate will last for decades. The customer service reps are always helpful: once I had to exchange for a different size, and on another purchase when the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A naturally carbon negative knitwear brand working extremely closely with sheep. 🐑
Kontaktoplysninger
3 Leverton Place, NW5 2PL, London, Storbritannien
- theflock@sheepinc.com
- sheepinc.com
3,9
God
209 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My most recent purchase is one of many…
My most recent purchase is one of many that have proved to have incredible workmanship, body fit, durability, quality materials and exceptional design qualities.
I am able to enjoy the sweaters and hoodies in both warm and cold climates, indoors and walking about in the city.
All the products have been both upscale casual with sport coats and active with jeans or sweats.
I can not recommend more highly the company, their mission or the merchandise.
30. januar 2025
Besvarelse fra Sheep Inc.
Thank you for your incredible review and for being such a loyal supporter! It’s amazing to hear how versatile and well-loved your pieces are—whether dressed up with a sport coat or worn casually on the go. We take great pride in our craftsmanship, quality, and mission, so knowing that it resonates with you means everything. We truly appreciate your support and can’t wait to continue being part of your wardrobe!
I am continually impressed with the…
I am continually impressed with the products, the product quality, the company's commitment to environmental sustainability including thoughtful packaging, the speed of service/arrival of orders, and the good communications. The items i have ordered are wonderful in every way. The richness of colors, the quality of the constructions, the fit and accuracy of sizing listed on the website, and the durability of the products are all fantastic. My sweaters look brand new despite the many, many wears and I am sure they will for years.
2. januar 2025
Besvarelse fra Sheep Inc.
Thank you so much for your thoughtful review! We’re absolutely delighted to hear how much you appreciate the quality, craftsmanship, and sustainability behind our pieces. It means the world to us that our commitment to excellence, from rich colors to durable construction, shines through in your experience. Knowing your sweaters still look brand new after many wears is the ultimate compliment! We truly appreciate your support and look forward to being part of your wardrobe for years to come.
Beautiful clothing, super soft, I want more!
I previously purchased a tomato red pullover hoodie on sale around the holidays for a great price. I love it—it’s so soft and comfortable and looks put together more so than the average hoodie.
I went back to the site after receiving another marketing email and though I wasn’t looking to spend money, some of the tees were priced too well to resist. I got one in natural/undyed and again was pleased. I’ve worn it with casual pants but it’s also nice enough to dress up with a skirt or jewelry or even under a suit.
I also love all of the information provided above everywhere the wool went, starting from the sheep, on its journey to become the article of clothing that I plan to love forever.
I refer everyone to Sheep, Inc.
3. februar 2025
Besvarelse fra Sheep Inc.
Thank you for your incredible review! It’s so rewarding to hear how much you love your pieces—from the hoodie’s effortless style to the versatility of your tee. We’re especially glad you appreciate the transparency behind our wool’s journey—it’s something we’re deeply proud of. Knowing you plan to love these pieces forever is the highest compliment. Thank you for sharing the love and for referring others to Sheep Inc.—it truly means the world to us!
Repeat Pleasure
This is the third order & each have been positive experiences. These are lovely sweaters & the story behind their wool & workmanship makes them a pleasure to receive.
24. februar 2025
Besvarelse fra Sheep Inc.
Thank you for your continued support! We're so glad each of your experiences has been positive and that you love both the sweaters and the story behind them. It’s a pleasure to have you as part of the flock, and we look forward to bringing you more pieces to enjoy!
Beautiful things
Beautiful things, sent quickly. I'm a very ordinary-looking older (much!) guy, but when I go anywhere, wearing one of my Sheep Inc. sweaters, people never fail to think I look great . . . solely because of the sweater (the beautiful colors are, invariably, the first thing people notice) I'm wearing!
28. januar 2025
Besvarelse fra Sheep Inc.
Thank you for your wonderful review! We love that your Sheep Inc. sweaters are turning heads and bringing out the best in your style. The right piece can truly elevate any look, and we’re thrilled to hear that our colours and quality make such an impression. Here’s to many more moments of effortless elegance in your favourite sweaters!
Beautiful knits
Beautiful knits
(though pricey!) which I anticipate will last for decades. The customer service reps are always helpful: once I had to exchange for a different size, and on another purchase when the storage bag & comb weren’t included I wrote to ask why—the rep said they no longer did that routinely but she’d send me one anyway.
18. december 2024
Besvarelse fra Sheep Inc.
Thank you for your thoughtful review! We’re so glad to hear that your Sheep Inc. sweaters are making a lasting impression and that you appreciate their quality and longevity. While we know our pieces are an investment, we’re confident they’ll be with you for years to come. It’s also wonderful to hear that our customer service team was able to assist you—going the extra mile for our customers is always our priority. We truly appreciate your support and look forward to being part of your wardrobe for decades to come!
The merino wool pills a lot
The merino wool pills a lot. I think you need to use longer fibers in making the sweaters. I would like to see the length of the fiber used disclosed. I would be willing to pay more for a longer fiber swearer.
24. februar 2025
Besvarelse fra Sheep Inc.
Thank you for your feedback! We appreciate your insights and understand how important fibre quality is when it comes to longevity and performance. While some pilling is natural with merino wool, we’d love to assist you further. Please contact us at flock@sheepinc.com, and our team would be happy to help. Your suggestion about fibre length disclosure is valuable, and we’ll be sure to pass it along. We truly appreciate your support and your interest in premium, long-lasting knitwear!
I LOVE Sheep Inc products, but PLEASE ditch the plastic buttons!
I love Sheep Inc products, and I've bought a dozen or so of them over the last 5 years. They are beautiful - hold up well and feel great on your body. My one complaint are the plastic QR Code widgets. Why can't the code just be printed on the paper tag? The plastic is wasteful (even if it is recycled), it's difficult to get off the garment without harming it and it always leaves a mark. I don't like feeling like I'm being tracked.
24. februar 2025
Besvarelse fra Sheep Inc.
Hi There, thank you so much for your continued support over the years—we truly appreciate it! We're so glad you love our products and that they’ve held up well for you.
Regarding the Connected Dot, we completely understand your concerns. It’s actually not made of plastic but rather Cellulose Acetate, a material derived from renewable resources like wood pulp and cotton linters, as well as biodegradable plastic sourced from plants like corn starch and sugarcane.
As for tracking—rest assured, we cannot track you through the Connected Dot. The NFC chip inside is not trackable and doesn’t receive any data; it simply functions like a more advanced QR code, allowing you to access digital experiences if you choose to scan it. That said, we really appreciate your feedback and will be sure to pass it along! Thanks again for your lovely support and we're delighted to have you part of The Flock!
Value for money!
The garments fit well, are comfortable and are not itchy, as wool often can be when worn next to the skin.
They respond well to the Swedish habit of airing clothes out on the balcony after each use, resulting in fewer washes
25. februar 2025
Besvarelse fra Sheep Inc.
Thank you for your wonderful review! We're so glad to hear that you find our garments comfortable, well-fitting, and perfect for wearing next to the skin. It's great to know they hold up beautifully with the Swedish airing method—merino wool is truly amazing that way! We appreciate your support and hope you continue to enjoy your pieces for years to come. 💛
Excellent product
Excellent product. All promises made about the quality of the design and the yarn and about the delivered, were fulfilled.
27. januar 2025
Besvarelse fra Sheep Inc.
Thank you for your kind words! We're delighted to hear that our products lived up to your expectations in both quality and delivery. Your satisfaction means everything to us, and we truly appreciate your support. Enjoy your piece!
Besvarelse fra Sheep Inc.
Thank you for your lovely review! We're so happy you love our jumpers and appreciate our ethos. Your support means the world to us!
Fabrics and logistics are impressive
Always amazed by the quality of goods and fabrics. Perfect logistic. 2 areas of improvement: knitting on the necks (can get loose rapidly on some pullovers) and the QRcode button who is not glued/knitted anymore and can make its own journey
22. februar 2025
Besvarelse fra Sheep Inc.
Thank you for your thoughtful feedback! We're delighted to hear you’re consistently impressed with our quality and logistics. We also truly appreciate your insights on the neckline and QR code button—we’ll be sure to pass them along to our team. Continuous improvement is key, and your input helps us refine our craft. Thanks for being part of the flock!
Great customer service
Great customer service! Brilliant garments. Best in every way.
21. februar 2025
Besvarelse fra Sheep Inc.
Thank you for your kind words! We're thrilled to hear that you love our garments and had a great experience with our customer service. Your support means everything to us! 💛
Quality is excellent
Quality is excellent. Size is generous. But it took me a long time to unpick the machine label from the back of the neck. Twice I was told I’m wearing my top inside out!
23. februar 2025
Besvarelse fra Sheep Inc.
Hi Jelly, thank you for your kind words! We're so glad you love the quality. The smit mark on the back is a unique feature of our pieces, but we understand it can sometimes cause a bit of confusion! We’ll be sure to pass your feedback along. Thanks again and we really appreciate your support!
My t-shirt is the comfiest item I own
My t-shirt is the comfiest item I own. Instant favourite item.
22. februar 2025
Besvarelse fra Sheep Inc.
Hi Ronan, nothing beats a comfy favourite shirt. Thank you for the lovely review and support!
Spoil yourself - you deserve it!
Excellent product - lovely thick winter roll neck jumper. Gorgeous blue and the real deal. Bought as a gift - next buying one for myself.
25. december 2024
Besvarelse fra Sheep Inc.
Hi Peter, now that’s a great gift choice! So glad you love it, and we can’t wait for you to get one for yourself too. Great to have you as part of The Flock!
Excellent service from sheep inc and wonderful products.
Excellent service from sheep inc and very friendly team that are always helpful and speedy in replying to my email.
Incredible quality garments!
23. januar 2025
Besvarelse fra Sheep Inc.
Hi Gareth, this is so lovely to hear! We’re always happy to help, and it’s great to know you’re loving both the service and the garments. Thank you for your support! 💛
Truly great jumpers
Truly great jumpers. Meticulously crafted and a model of how clothing should be created from a sustainability perspective. Well done Sheep Inc.!
22. februar 2025
Besvarelse fra Sheep Inc.
Hi Richard, this means so much to us! Sustainability and craftsmanship are at the heart of what we do, and we’re so glad you see that. Thank you for your kind words.
Besvarelse fra Sheep Inc.
Hi Jax, many thanks for the wonderful review! Delighted you love them.
Fab quality
The quality of the Sheep Inc products is simply brilliant, I always get compliments on the jumpers which says it all
17. december 2024
Besvarelse fra Sheep Inc.
Hi Jane, so happy you, and others, are loving the jumpers, it's always great to hear! Thank you for your support!
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