Sharp Consumer Electronics Anmeldelser 518

I purchased a Sharp Microwave Jet Convection Double Grill Model No.R86STMA, which is not one of their cheaper models approx 2 to 3 years ago but kept in a box as my old Bejam model of 30 years old was repaired and went on till now. I went to get the new unused Sharp out a month ago which has worked ok for a month but yesterday when opening the door to retrieve food from inside, my sleeve caught the lower thin plastic hook and it broke off. I call Sharp on 03300240801 and speak to rep who I explained my problem that I need a new 2 hooked plastic lever to fit inside the door and he did'nt even ask me what model I had and told me they dont have any spares at all. This should be reported to a gov. controlled body that ensures that spares are available on certain goods sold here. Absolutely rediculous that I have to buy a new microwave when all is needed is a small plastic hooked lever costing about a tenner. I have seen them advertised on ebay but not for this model. Beware when buying Sharp goods that you check if spares are available before buying....

Dryers absolutely rubbish got fault within first 3 months got in repaired 4 weeks later same fault got it repaired next day dryer stopped working. Another call to sharp warranty they will not replace it just keeps breaking down with the same fault.

3 Stunden 50 Minuten Wartezeit bei der Kundenhotline?

Euer ernst? Es ist schon eine Frechheit das Kaufland den TV verkauft und nach 3 Monaten dann muss der Käufer sich bei Sharp melden, nicht mehr bei Kaufland. Kauf ich einen MB bei BMW werde ich auch nicht von BMW zu MB nach einem Jahr geschickt, sondern BMW kümmert sich als Verkäufer

Erster und letzter TV von Sharp! Unfassbar so was! Euch gehört verboten je noch ein Elektrogerät in Deutschland zu verkaufen!

Hotlineurteil: 4 Stunden mir den rotz angehört, 2 Stunden war ich angeblich der nächste und hab dann aufgegeben!

Ich bin absolut enttäuscht vom Sharp Kundensupport. Unsere Waschmaschine war nach nur zwei Monaten kaputt, und der gesamte Kundenservice-Prozess war eine Zumutung. Auf meine E-Mail wurde nach zwei Wochen nicht einmal geantwortet. Also habe ich den telefonischen Support kontaktiert – leider ein großer Fehler.

Der Mitarbeiter war extrem unfreundlich: keine Begrüßung, stattdessen wurde mein Anliegen mit einem Lachen abgetan. Als ich den Lautsprecher meines Telefons benutzt habe, wurde ich in einem unhöflichen Tonfall aufgefordert, ihn auszuschalten. Bei der Suche nach der Seriennummer wurde er noch ungeduldiger und regelrecht pampig. Nachdem ich die Nummer endlich durchgegeben hatte, kam nur ein knappes „Da meldet sich jemand“ – und ohne weiteres Wort wurde einfach aufgelegt.

So ein respektloser und schlechter Kundenservice ist mir noch nie untergekommen. Ich werde definitiv keine Produkte von Sharp mehr kaufen. Wer Wert auf guten Support legt, sollte sich besser für eine andere Marke entscheiden.

I bought a sharp microwave in November 2024, a couple of months ago and it no longer works. I have called lots of phone numbers for the manufactures warranty to provide repair or replacement but they all pass me to another number & then said that it us Currys responsibility for this particular model to replace. Currys have refused to help.

Sharp microwave
Model number yc-ms02u-b
Serial number yc-ms02ubs302924
Phone numbers called are
01919172777
03330143055
03300240803
Sharpconsumer website phone

Sharp 8kg tumble dryer. Developed a fault today, 1 week left of guarantee. Called their repair company Pacifica. The woman was more concerned with going home at 5pm. Scraping the Sharp, and brought a new tumble dryer. NOT SHARP. Never buy Sharp again or use Pacifica repair company.

Sharp tumble dryer 8kg KDB8S7PS91
I bought this dryer last year it has broken down 4 times and each time the engineer (pacifica) came it took 2 weeks to get parts the engineer came out today and it cannot be fixed. I can't get hold of Sharp nobody wants to help, you can't actually get to speak to anyone It'sall computer generated. It's still under guarantee/warranty I'm left without a dryer my husband is disabled and I really need a working machine.Nobody wants to help such poor customer service. I am never buying anything that has the Sharp name on it.

Sharp again.

Sistema Android palesemente pessimo ho dovuto prendere una firestick e bypassare il sistema Android interno che non si aggiornava. Il telecomando all'inizio era predisposto per YouTube e Netflix ma poi non me le faceva vedere più pagando abbonamento a Netflix. In quel periodo forse non erano state pagate da Sharp le royalties alle suddette piattaforme? Una TV che non mi ha soddisfatto nemmeno nell'audio. C'è di molto meglio sul mercato.

Fridges should last longer than 3 years. Well not sharp they dont, the warranty is obviously only for 2 years. They are definatly not for life . RUBBISH ...

Sharp TV has broke again while on standby. It's a known fault with their TV's. The story with mine is i bought it on a sale from Tesco a few months before covid 19 landed as it was recommended by a friend that already had one. About 18 months in with the reciept & box long gone it just stopped working. Took it to the local TV repair shop then they informed me that it's cheaply made with the circuitry and internal electrical components causing the back lighting to fail if left on standby mode. Fair enough, I thought, It was cheap anyway! Armed with that knowledge and new back lighting I've managed to make the TV last another 2 and 1/2 Years but last night I left it on standby by mistake (as you do sometimes) and it's broke again. You really should be able to leave your TV on standby without it causing other problems like this as that's why the function exists. Poor design. Poor make of TV. Frustrating for me but surely more Frustrating for the manufacturer, 2020 the technology was at a point where this just isn't acceptable even for a cheap TV. I will now go out and buy a Samsung or Something high grade instead as generally their technology is reliable.
You go sharp if you want but I personality wouldn't ever again after this experience with them ;)

Absolute crap customer service and products, my washing machine started leaking within 6 months of purchase waited a month for repair! And it cannot be repaired! I have been trying to get through to them for over 2 hours on hold!!! Absolutely appalling!!

Honestly worst tv I've ever owned, paid above what other brands are charging thinking it would be great. The tv is so slow using apps, throws u out of them constantly doesn't want to connect to the Internet even though my phones full signal sitting right next to it.

Téléviseur en panne 6 mois après son achat.. Sav NUL!! Contacté... Ouverture d'un dossier... Puis.. Plus rien.. Recontacté à plusieurs reprises, le SAV répond: "c'est en cours"... 1 mois que c'est en cours !!! FUYEZ la marque Sharp !!!

Ich hatte beabsichtigt einen Sharp TV zu kaufen und wollte vorher etwas klären und hab die Supporthotline angerufen. Vor mir waren 6 Kunden. Natürlich habe ich gewartet und nach fast 2 Stunden aufgelegt. Also so lange habe ich noch nie in der Warteschleife gehangen. Und dann immer diese Ansagen, die sehr störend und nervig sind. Auf jeden Fall werde ich mir den TV nicht holen, auch wegen der vielen negativen Erfahrungen hier bei Trustpilot. Das ist mir einfach zu unsicher.

Junge was für ein schlechter Kundendienst!!! 48 min. In der warte schleife dann nimmt jemand ab und legt auf, Problem mit dem Sharp Fernseher nicht gelöst... Netflix funktioniert immer noch nicht...🤮

I complained to Currys and Sharp about the TV's lack of ability to hold tune with BBC 1 and BBC 2 channels. I have 2 TVs on the same aerial. My old Samsung works perfectly but the Sharp does not. To double check I plugged the old Samsung into the socket used by the
Sharp and still the Samsung performs as
expected whereas the Sharp does not.
I have been reliably informed that the problem is the inferior quality of the Sharps's inbuilt tuner. I will buy a new Samsung (and definitely not from Currys as they were no help either) and consign the Sharp to the bin where it belongs. Sharp products and Currys, never again.

Der Kundendienst von Sharp ist nicht existent. Totale Katastrophe. Schon mal versucht dort Hilfe zu bekommen? Vergessen Sie es…für uns ist Sharp kein ernst zu nehmender Lieferant mehr. Diese Marke kommt uns nicht mehr ins Haus.
Und wenn man sich die Statistiken hier anschaut juckt das Sharp nicht im Mindesten.

Telefonische Beratung ist top.
Sofort jemand dran und wirklich am helfen! Danke! Defekt an meiner Waschmaschine da hatte ich eine Mail geschrieben und die hatte sofort super Überblick.

DO NOT BY SHARP PRODUCTS.
They do not supply any form of reasonable warranty or repair service.

A sharp washing machine that I bought in July 24.from currys in Waterford Ireland will not turn on.I rang currys waited over 30 minutes on the phone only to be informed they do not deal with Sharp repairs . Could not tell me who to contact . Eventually found an email address no response . Found a phone number which stated Irish number . It would not connect . It was 0333 number . Eventually put UK country code in and after 20 minutes got a reply only to be told that the earliest repair.would be 27 th December . I said I could not wait that.long .I live in a rural area . Told I would be put through to admin . Eventually got through to admin who told.me that it had nothing to do with them . They put me back to switch board . Told to press button 4 . It would not connect . Eventually gave up . WORST customer service I have ever experienced . I now have spent several hours trying to get a repair which I still have not got .