Sharp Consumer Electronics Anmeldelser 518

Wish I’d checked here before I purchased a Sharp Microwave in DID Electrical, where I was assured it was a good brand.
I’ve had microwaves for 30 years - this is without doubt the worst quality appliance I’ve ever owned.
The plastic covering on the buttons is peeling off and it retains bad smells like no other - feels like I’m cleaning it constantly. It does not get heavy use but at just over 1 year old I am having to replace it.
Avoid!

La garanzia per legge di due anni con loro è annullata. Si rompe qualcosa, scrivi al servizio clienti e manco ti rispondono!
Del resto le recensioni come queste sono abbondanti.
Basterebbe non acquistare più niente da questo marchio e forse si comporterebbero diversamente!

Purchased the Sharp convection/microwave Yc-Qc254A flatbed. The manual is very vague. I had to download it. The microwave is soaking wet after steaming food and drips out over counter top. The convection oven is not heating above 150 although it is advertised max temperature 210. It has been replaced once. Same temperature problem with the second one. Waiting on the supplier testing the oven. Also there is no led cavity light as advertised.

Schlechtestes unternehmen für Waschmaschinen. Wobei Sharp sich gut rausredet denn sie haben nichts mit den Waschmaschinen zu tuen die unter ihrem Namen verkauft werden. Sie verweisen an Firma Vestel welche den schlechtesten Kunden Service den ich je gesehen habe hat. Naja ich bin somit schlauer und kann nach 2 Jahren und 2 Monaten meine kaum benutzte Waschmaschine wegwerfen. Empfehle jedem niemals etwas von dem Unternehmen zukaufen wobei die restlichen Bewertungen hier wohl schon für sich sprechen

I Ordered a Sharp Dishwasher from Marks Electricals. Received several emails / sms prior to delivery day confirming purchase and delivery date, all with a firm warning of £75 charges for not being in to receive delivery or having item to be returned ready and accessible. Felt quite threatening.
On the delivery day received message delivery would be 9.10 -10.50 am. Got to 12.30 and nothing so I called. I was told they were running late and only give ETA's, I commented a courtesy message saying running late would have been better.
3 hours later my Dishwasher was delivered and the drivers were polite and helpful after which I then received another message saying they would be 3 hours late.
I unpacked the Dishwasher of all factory packing and opened the door to retrieve the instruction manual, the drawer fell out. On inspection I found there was a clip missing and nowhere to be seen, the runner was twisted too ( not very good QC at Sharp).
I called Marks electrical again but their lines were down for 2 hours, so I sent an email on their web site including pictures straight away.
I received a reply asking for pictures that I had already sent .I called again and this time managed to get through, was made to give order number and details all over again and miraculously they found my pictures. I felt I wasn't being listened too as she just said they would instruct Sharp to send a new clip or I could arrange to return the item. I reiterated the runner was twisted but it seemed she just didn't want to know or wasn't listening to detail. I was told it could take several weeks for the retaining clip. I asked whether I could receive some sort of token compensation or refund for my poor experience and all she said was she would ask a manager and would be in touch. Nothing as of yet, no courtesy call or message to say Sharp have the part , apology or token gesture as of yet!
After installing the machine we have since found a hair line crack in the top panel, a side panel screw missing and the door is so wobbly it catches the sides when shutting. These items are not Marks Electricals fault however but Sharps and leaves me with the feeling that this item is going to fail or be trouble very soon. I have since looked at this site (Trustpilot) to see Marks Electrical have a decent score, so I hope they will take this opportunity to reach out to me and make me a happy customer.
As for Sharp, they have a dreadful score on this site and I only wish I had seen it before buying their product. I did ring their customer support only to be kept holding for ever, I tried four times but lost patience and gave up, Compared to my 15 year old Bush dishwasher it is definitely inferior. The whole thing moves and contorts when handled as if made of tin and the exterior panels protrude unevenly looking unfinished or poorly constructed.
If my financial situation was better I would reject it, buy a more expensive and better make, while waiting for a refund but unfortunately I can't afford to do that or manage without a dishwasher for any period of time.

Bought a Sharp microwave 6-12 months ago, which just drowns in water and needs mopping out after 2 -3 uses. Sharp support suggest it might the the type of food that is being cooked?
Wont do anything without a proof of purchase, which I dont have anymore. They refuse to go off serial number.
Wont buy a sharp product again.

If I could give a 0 I would.
Brought a condenser dryer with the first couple of months someone had to come out because it was leaking, no issues with the service. Fast forward to December 2024 the latch broke…. They could get the part so a whole new door was fitter in MARCH! After numerous calls, misinformation and people not doing there jobs properly I was told I would receive £50 compensation straight into my account this was Monday the 3rd, I was told it would take 3-5 days the following Wednesday I rang to ask why I hadn’t received it yet!
I’d rang Tuesday to complain about the dryer turning off and not finishing its cycle… it needed a new circuit board which wasn’t in stock and they would be waiting 6 week or more for the part! The advisor said he would enquire about the £50 and ask for my machine to be replaced!
Back to the Wednesday, the advisor this time said I wouldn’t get the £50 because I’m having a new dryer..,. BUT I SHOULD Have ALREADY HAD THE £50 before the new dryer was even mentioned!! The customer service is diabolical, the amount of energy waisted on this company is ridiculous I will never buy from them again and the replacement is another brand.

Bought microwave. Registered with them for extra 6 months manufacturer warranty on top of the standard 12 months.
1) model number / scanning process didn't work.
2) they have an opt out setup on postal mailings and an opt in setup on email mailings. Almost like they are trying to trick you to get some plausible claim that really want them to send you their junk mailings. ICO rules on GDPR consent make it clear that inconsistent language effectively makes the consent invalid. Sharp really need to up their game here.

Ich habe einen Fernseher und ein passendes Soundsystem bei Kaufland gekauft. Nach kurzer Zeit funktioniert das Soundsystem nicht mehr. Ich hatte Email Kontakt zum Support, und habe alle gewünschten Unterlagen an Sharp vor 3 Monaten geschickt - Keine Reaktion. Email Nachfrage - keine Reaktion. Gerade versuche ich zum X-ten Mal die Hotline telefonisch zu erreichen (aktuell 55 min in der Warteschleife, #3 in der Warteschleife).

I bought my microwave in July 2024 and it has become evident that the clock is gaining time. I have reset it several times to the second but it gains approx. 1 minute per week. My concerns were dismissed immediately by the customer services department saying they were unsure how the issue could be tested and sorry they can't help further! They have now stopped liaising with me. The guarantee is obviously not worth the paper it is written on nor is the customer services department fit for purpose. I have asked for details as to how to make an official complaint but this has also been ignored. How I wish I had read these reviews before buying this item. Anybody reading this review please be warned. I will now be pursuing this matter through other channels.

We purchased a tumble dryer from this company. It broke after three months it needs a new circuit board already! After numerous calls to them we got a guy round
who told us he had the wrong part! Again called several times but kept getting cut off.
Finally managed to get through today only to be told they are having difficulties getting the part. We now have to wait another two weeks until it comes in. We find it hard to believe a company who make laundry equipment don't keep spares in house.
Absolutely useless service.

I bought a Sharp double oven Cooker, what a mistake. It arrived 2 days before Christmas and the first time it was used one of the ceramic rings didn't work. On closer inspection the build quality is terrible. Cookers are normally quite heavy and well built but the Sharp is light and flimsy. I kept badgering the supplier but they were reluctant to replace it and were pushing for a repair. However according to them Sharp were not responding. After 5 weeks of banging my head against the wall I gave up and the Cooker went back. I'm still fighting for a full refund. So not only was Cooker faulty, there is no support when something goes wrong. I have since bought a Hotpoint.
Far better quality all round.

This sharp tv I bought is the worst tv I have EVER owned, it freezes all the time, switches it self off, constantly having to re tune it, the tvs in the 70s were better than this pile of crap! I'm taking outside and I'm going to smash it to bits with a hammer, I WILL NEVER PURCHASE ANYTHING MADE BY SHARP EVER AGAIN!!!!

Während der Garantiezeit erlitt unser Sharp Backofen einen Defekt, kurzerhand schickte Sharp einen Techniker heraus

Der Techniker beschädigte zuerst meine 21000€ nagelneue Einbauküche, danach wurde er fast handgreiflich und frech als wir Ohn mit dem Mängel konfrontieren.

Ergebniss...Sharp lehnt den Garantiefall plötzlich ab, mit der Begründung, wir hätten beim Mechaniker eine Reperatur abgelehnt.

Auf dem Regiebericht welchen wir glücklicher Weise kopiert haben notierte der Mechabiker Wort wörtlich "Heizung defekt Ersatzteil bestellt"

NIE WIEDER KAUFE ICH EIN SHARP GERÄT!!!!
Man sollte den Verbraucherschutz mal einschallten

Absolute joke of a company technical support number displayed on book is clearly wrong as Emily from sharp tells me I’ve made so many phone calls to get to the right department this is clearly misleading the customer once again customer service is so wrong. Can someone from Sharp white goods please call me as I’m done with making phone calls and getting to wrong department all because some idiot can’t put right number on instruction booklet.

Ich habe wg einer Störung an einem Wärmepumpentrockners mit Garantie den SharpKundendienst kontaktiert
Eine nur gebrochen Deutsch sprechende Dame war in 15 Minuten kaum in der Lage mir zu helfen wegen dem defekten Trockner Leder kommissionier konkret sagen wann ein Techniker sich bei mir melden wird.. mach meine Daten wurden gar nicht mehr gefragt anscheinend weil ich zu oft angerufen habe weil ich immer noch 14 Tagen auf ein Techniker warte. geschweige oder ich ständig vertröstet und mir wurde an gesagt am 18.02 soll sich ein Techniker bei mir melden was ich bezweifle. Was ich nur noch dazu sagen kann Kundenservice schlecht, kundenzufriedenstellung schlecht, Lösung zu finden schlecht. Nie mehr wieder die Marke sharp oder sonstiges.
Für das Problem mit dem Trockner soll ich einfacher nun warten bis ein Techniker sich meldet.ich bezweifle dass sich da überhaupt noch jemand meldet. Ich werde einfach ab wann bis nächste Woche sollte da nichts passieren ist juristische Schritte eingeleitet werden. Es ist traurig eine Unverschämtheit .

Bought a washing machine a year of domestic use started making a terrible noise . The guarantee and the service company in Paris France are useless. I have regretted not to buy a more expensive one. Now we lost our money with this purchase.Avoid it.

Tv smart non funziona

Nach eineinhalb Wochen!!! Wartezeit war der Techniker da für unsere Waschmaschine, die noch Garantie hat. Hat einmal an der Trommel gedreht und gesagt , dass das Lager der Trommel kaputt ist und das war es. Jetzt muss er die Teile bestellen dann will er sich nochmal melden!!! Wie soll man da waschen???? Verdammt schlechter Kundenservice!!! Keine Sharp Geräte kaufen!! Rate dringend davon ab!!!

Ein Mangel in der Garantiezeit ist nach 2 Monaten nach reguliert worden.