I purchased the Saint Luca Pave Diamante Triple Gold Set as a birthday gift to myself and it was one of the BEST DECISIONS EVER! I received so many compliments on the pieces, the coordination to my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If I could give negative stars I would placed order almost 2 months ago and no shipment yet . Keep saying some excuse or other and when I asked if I can cancel order they said I can return it but not... Se mere
Virksomheden har svaret
THE WORST EXPERIENCE EVER AND A SCAM!!! It's been almost 2 months, I didn't get my parcel at all, they've been saying it's due to covid somewhere in transition but when checking the "tracking num... Se mere
Virksomheden har svaret
I wish I read the reviews before I ordered. I ordered on Black Friday and have yet to receive my items. The tracking number provided weeks after ordering doesn’t work. I know delivery processing take... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Saint Luca was founded on the idea that luxury jewelry shouldn’t cost an arm and a leg. Our mission is to bring everyone the luxury pieces they want and deserve at an affordable price.
Kontaktoplysninger
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
WE ARE 11TH OF AUGUST FOR AN ORDER IN MAY 2022 STILL NOT RECEIVED AND NO MORE REPLY FROM THE COMPANY
I placed an order on the 8th of may ,we are 11th of june and no delivery
I wrote to claim,no reply !!!!
Very surprised of thr follow up
hope it is not a fake website !!!!

Besvarelse fra Saint Luca Jewelry
The bangles I ordered was a gif for my…
The bangles I ordered was a gif for my sisters and they absolutely love them !
I had Great customer service, I was recieving regular email updates on my delivery. Also when I enquired about the products on instragram I received a reply quickly.

Besvarelse fra Saint Luca Jewelry
I recommend 100%
I ordered a set of bracelets. Initially there was a long delay but after contacting the customer service they did their max to send it with priority and I received the items few days after my reclamation. The person of the customer service (Camila) was too kind and available.
The bracelets are amazing. Usually when I buy this kind of bracelets they fit too large (my hand is small), but with this of Saint Luca fit perfect!
I recommend 100% for both quality and customer service.

Besvarelse fra Saint Luca Jewelry
Scammed out of my money 😡
I have the same experience as many others here. I should have read this before ordering. They have failed to ship my items for months. The customer service is terrible. I want a refund.

Besvarelse fra Saint Luca Jewelry
I am very pleased withI am pleased with my jewelry very much my jewelry I…
I am very pleased with my jewelry I recommend it to each and everyone that is very much interested in getting this

Besvarelse fra Saint Luca Jewelry
The product is beautiful as seen in the…
The product is beautiful as seen in the picture but the delivery took so long for it to arrive in the UK but aside that it worth the price

Besvarelse fra Saint Luca Jewelry
I ordered 3 months ago and have no…
I ordered 3 months ago and have no received anything yet!

Besvarelse fra Saint Luca Jewelry
Beautiful Pieces
The items were beautifully polished and the shades of green are pleasing. Customer Service Team has been amazing, they were very kind and helpful.

Besvarelse fra Saint Luca Jewelry
Horrible and disgusting experience
Horrible and disgusting experience so far i reallyyyy wish I had read all these negative reviews before getting tempted to order from them. My order has not arrived and neither are they being helpful tracking is not showing much aswell!! I would love a refund and advise everyone stay awayyyy

Besvarelse fra Saint Luca Jewelry
Gorgeous Jewelry!
For being shipped from Lithuania it came rather quickly! And I could not be more pleased! The jewelry is gorgeous, just as beautiful as the pictures, if not more so. They came in a pretty green bag and opening each piece was fun and exciting. Everything was just beautiful. I would certainly order again for myself and as a gift to someone.

Besvarelse fra Saint Luca Jewelry
THE WORST EXPERIENCE EVER AND A SCAM!!!
THE WORST EXPERIENCE EVER AND A SCAM!!!
It's been almost 2 months, I didn't get my parcel at all, they've been saying it's due to covid somewhere in transition but when checking the "tracking number" - the parcel has not even been made nor sent out of the f-ing Lithuania! The customer service doesn't care at all, they're just responding 2 times a month, I've requested my refund and they've been ignoring ever since! I'll probably never see neither my money nor my parcel. F-ing liers and scammers!!!
I WANT MY MONEY BACK!!!!!!

Besvarelse fra Saint Luca Jewelry
Bracelet Set
The jewelry set I purchased was absolutely beautiful. I purchase 8 sets for my bridesmaids. I think they are going to love them. The service and delivery was fast and efficient. I will definitely order from Saint Luca jewelry in the future.

Besvarelse fra Saint Luca Jewelry
Agnes Madonna Luxe Set
The bracelet set is perfect for everyday use because of the design. Very satisfied with the bracelet received.

Besvarelse fra Saint Luca Jewelry
This is the worst shopping experience…
This is the worst shopping experience by far. I ordered back in late november, I expected it to arrive around Christmas, it should be gifted to my friend whom I btw told that I ordered a jewelry for her. I waited patiently until 3rd of january, then I sent them an email asking about my order. They replied but it looked like copy-pasted text they send to everyone, because they didn’t respond precisely. We exchanged few emails in one week then I asked them to refund me, but they ignored it and told me to be patient due to Covid and all. I asked again for refund after 10 days, their response was the same. Then again after 15 days, they ignored. It’s been 2 and a half months, almost 3, today they emailed me to tell me one piece I ordered was not in stock so I can choose another as a replacement, which means they did not shipped my order yet at all, but they sent me my tracking number back in late december. So frustrating, I guess it is a scam!

Besvarelse fra Saint Luca Jewelry
Dont order! Its not worth it
Ordered more than a month a go and my order never arrived. Very disappointing

Besvarelse fra Saint Luca Jewelry
A bit off
My delivery to the Netherlands took 8 weeks, and an additional 2 weeks because 1 item was not in stock. One pair of earrings had a total other color than advertised (brown stone instead of purple/lilac), and another pair of earrings looked totally different from what was displayed on the pictures. With the shipping taking ridiculously long already, it was extra disappointing to find out not all items were as described.
In the process of waiting for my order after having paid, it didn’t seem trustworthy as more and more negative reviews added up to the pile. Rating this 2 stars because I’m glad I did receive my order after all, but it’s just not worth it to order again. Too many things feel off about this business and I'm not comfortable buying again from them.
Terrible shipping times.
I ordered a coupled pieces of jewelry back in late October 2021 to be gifted as Christmas gifts fast forward it’s now February 2022 and they still have not been delivered. I was also notified that one of the pieces that was in stock when I ordered it is out of stock and they don’t know when I’ll be receiving it. You can go in and check your shipping status and for the past 3 months my shipment hasn’t even been processed yet- still sitting at the packaging place- but when I emailed CS about it I was notified the pieces that were in stock were waiting for me at my post- which they were not. I would not order from them I can’t even comment on the quality because I haven’t received my order. It’s beyond ridiculous at this point.

Besvarelse fra Saint Luca Jewelry
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







