Very fast response to my query and clear declaration of yhe process they are undertaking trying to help me. Fantastic work Dillan - keep it up.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic customer service from Dillan at Sagittarius Taps, very fast response and very helpful indeed. I'm just a DIYer so no prospect of much future business from me but that made no difference. W... Se mere
I cannot fault the excellent service provided by Dillan, and previously by Neil. I’ve been a customer for a long time, and I still remember how helpful Neil was about 6 years ago (he has since retir... Se mere
have had a speedy response to my question regards my traditional bath mixer with hand shower (telephone handset style) and the help and advice from Dillan was fantastic , he asked for photos and was t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We pride ourselves on being a small family run taps and showers company? Allowing our customer to make bespoke decisions and personalise there bathroom and kitchen brasswear . With over 30 years of experience, we’ve been producing products that fit perfectly into our customers’ needs and lifestyles. We believe that what separates us from other suppliers is the versatility amazing range of taps, showers, each of our carefully designed tap ranges are complete with matching showers, and accessories. Being a small company allows us to offer a friendlier more customer made service, our dedicated technical support team, are always working hard to make life easier for customers. Our UK design and technical team, are passionate and knowledgeable about all our products. Whether you are designing your person home bathroom haven, or looking to source a large building project, don't overlook us.
Kontaktoplysninger
sagittarius ltd, unit 1 lower victoria street chadderton, OL9 9TU, Oldham, Storbritannien
- 01616202029
- sales@sagittariustaps.co.uk
- sagittariustaps.co.uk
Fantastic service
We've had a Sagittarius tap in our bathroom for several years. A few weeks ago I noticed a small hole in the spout. I had assumed that our seven-year-old broke it (he has a reputation). I emailed Sagittarius Taps asking if I can buy just the spout so that I don't have to replace the whole thing. Got a prompt reply from David, who assured me that my son was innocent. He also sent out a replacement spout by overnight courier free of charge.
Fantastic service from a trustworthy company. Next time we buy a tap, it'll be another Sagittarius.
5. maj 2023
Uopfordret anmeldelse
Cartridge valve replaced under warranty
The cartridge valve in our kitchen tap wore out and was dripping (well over two years, and we live in a high pressure, hard water area). I was struggling to get hold of the size to get a replacement, and reached out to their technical email address. Straight away Russell offered to replace it under warranty if I could provide an receipt, which I could. Great service. It arrived a few days later.
I do think the industry could do more to standardised these cartridge valves though. Went to a pumbing parts store and they couldn't help at all, even knowing the tap make and model they had no way to look up the spec, or part number, or size, basically laughed at me for trying.
8. april 2023
Uopfordret anmeldelse
Customer service at its best
Russell arranged to repair a shower bar purchased from Tap n Shower which had been damaged in transit. Tap n Shower lived up to their name by refusing to deal with the issue - as it was outside of the 30 day time limit. It was missed due to health reasons. Sagittarius, on the other hand, volunteered to fix the broken unit; which they did swiftly. Excellent customer service. That other shower could learn from them.
21. februar 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.