I booked a lymphatic drainage massage with Katie and she was just amazing. She was so informative and just so lovely made me really feel at ease. I am definitely going to book with her again. Being... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a great experience with an exceptional therapist who delivered an amazing massage. She was fully prepared everything went smoothly and it was so convenient to have it done at my home. Highly reco... Se mere
Virksomheden har svaret
Despite the fact that they have cancelled me previously and are often late , they are totally inflexible if you have booked the time and want to change it, even a few minutes after booking. Very rude... Se mere
Virksomheden har svaret
Started using Ruuby after the first lockdown and have used them ever since. Really user friendly app, their concierge service is so friendly and helpful! Everyone has been so pleasant, it’s mu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
Kontaktoplysninger
6A Addison avenue, W11 4QR, london, Storbritannien
- 02074608319
- concierge@ruuby.com
- ruuby.com
4,0
God
161 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great massage
Great massage! Organised two masseurs to come to our air bnb for a hen party. Both were brilliant & the relaxing massage was very much appreciated by us ladies. Would book again.
13. februar 2022
Uopfordret anmeldelse
App was so easy to use
App was so easy to use, really detailed reviews on available masseuses to help you choose.
2. august 2022
Uopfordret anmeldelse
Therapists trying to cut out the app
Therapists regularly turning up late - most have been mediocre, you’re lucky if you get one really good. Had a great Irish stylist called Simon till he ruined it by saying I could take his number and book him direct. Very unprofessional and uncomfortable for the customer.
14. oktober 2022
Uopfordret anmeldelse
Fabulous service
Fabulous service, have used it for lots of different treatments and everytimw it has been fab. The customer service is great too!
15. november 2022
Uopfordret anmeldelse
amazing service
13. november 2022
Uopfordret anmeldelse
Ruuby always comes through every time!
Ruuby always comes through every time. Their concierge team is amazing at making things work and recommending therapists.
8. januar 2022
Uopfordret anmeldelse
Treatment and services are always…
Treatment and services are always delivered with care and professionalism.
15. november 2022
Uopfordret anmeldelse
Great app with great features
Great app with great features! I’m in love with it as it is very easy and quick to book a great services with professionals! Definitely recommend it to everyone!
24. oktober 2022
Uopfordret anmeldelse
Great every time
Great every time. Different from all the other apps as you get to see a picture of your professional beforehand and specifically their previous work as well as reviews from others.
3. november 2022
Uopfordret anmeldelse
I’ve used this App multiple times over…
I’ve used this App multiple times over the past few years and most of the time especially this past year it has been very disappointing experience to say the least! Several times now (including today) when I’ve had either a facial or massage booked they have called on the day to cancel?! So at least half the time! Some of the treatments have not been great especially massages. Also I left a 3 star review for one of the last therapists I had who was not great not very experienced and my review has not even gone on the APP?! And when I look at all the therapists reviews every single one is 5 star?! So basically they are not letting people add real reviews obviously?! Ive decided won’t be using them ever again now!
17. november 2022
Uopfordret anmeldelse
Love Ruby
Love Ruby! I’ve had lots of different treatments and always go back to them. The beauticians are always polite and friendly.
Sara does the best spray tan too!
Thank you
22. oktober 2022
Uopfordret anmeldelse
I’ve used Ruby now a few times for blow…
I’ve used Ruby now a few times for blow dries and up do’s. Honestly the hairdressers have been phenomenal, they are experienced and listen to every aspect of what you ask for. I would not hesitate to recommend them. Fantastic service
3. oktober 2022
Uopfordret anmeldelse
Excellent!
Very good experience! Super convenient and safe. The therapist was very efficient and professional.
Will definitely book again.
Thanks
19. oktober 2022
Uopfordret anmeldelse
Excellent massage
Excellent massage. Therapist was very professional and polite. Customer Services are very helpful if you need to contact them.
3. maj 2022
Uopfordret anmeldelse
What can I say about Ruuby… Amazing…
What can I say about Ruuby… Amazing service, great team, always find the best experienced therapist and even with last minute call, absolutely recommend👌
14. november 2022
Uopfordret anmeldelse
Definitely recommend!
I’ve used Ruuby a few times for various services (massage, pedicure etc) and was never disappointed.
The therapists are always professional, on time and most importantly provide a high standard of service.
There’s nothing better than getting a massage at home - if you havent tried it, do so immediately!!!!
I definitely recommend Ruuby and will continue to use their services.
15. oktober 2022
Uopfordret anmeldelse
Great service from end to end
Great service from end to end! Highly recommend
14. september 2022
Uopfordret anmeldelse
Easy, reliable and fantastic services
Been using Ruuby for a while and have always had such positive experiences. Brilliant manis and pedis, fantastic fake lashes. I’m a huge huge huge fan and even got my husband to have a mans pedicure! He loves it and was really impressed.
9. november 2022
Uopfordret anmeldelse
Worth every penny
I am such a fan of Ruuby, in particular the Sturm Facials with the wonderful Nicky. The quality of service Ruuby offer (both from the customer service team and therapists) is exceptional. I can't recommend them more highly.
15. maj 2022
Amazing pedicure by Rodica
Amazing pedicure, really professional and will definitely request Rodica again . Thank you
27. juni 2022
Uopfordret anmeldelse
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