Ordering and receiving my runbuds was easy and straight forward. No problems and delivered pretty fast. They stay in my ears perfect being over the ear as any other earbuds ive tried never stay in my... Se mere
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Se, hvad kunderne siger
I had a couple of issues with my order, I wanted a pair of Runbuds minis but I ordered normal ones. I messaged the firm and a lovely girl called Esther sorted everything out for me, I ended up with... Se mere
I have endless pairs of ear buds all promising to be the best thing that ever happened to me, and mostly, have all been epic fails. Until Run Buds. The sound is great. They are comfortable and don’t f... Se mere
I bought my wife the RunBuds air in colour pink for her birthday in April. They have provided her a great sound quality and comfort up until last week when the Buds wouldn't hold a charge (thes... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
RunBuds make wireless earphones, specifically for running!
Kontaktoplysninger
Unit 24 Highcroft Industrial Estate, Enterprise Road, , PO8 0BT, Horndean, Storbritannien
- support@runbuds.co.uk
- runbuds.co.uk
4,5
Fremragende
171 anmeldelser
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Open Your Earholes......or Not !
Apart from the unbelievable quality, .....I was so happy to have no worry about my little ear holes feeling sore from larger type ear connectors and annoying trailing wires. I got the mini buds and I love them. Real value for money and so comfy. I'm no meany though so also bought the pro product to keep at home incase others may need them or get jealous of grannie being happily comfy in her own world of music, pod casts and audio books. My family may at some point realise I often tune out now and tune in to my own interests and pleasure, thanks to my rather cute run buds. I can happily say this type of discovery with age, is blooming great, as is the customer service always swiftly available. I'm definitely a convert. Thank you 😊
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Ann,
Thank you for such an entertaining and thoughtful review, it genuinely made us smile.
We’re delighted to hear how comfortable you’re finding the Mini buds and that they’ve been such a good fit, especially if larger earbuds have caused discomfort in the past. Knowing they’ve become part of your everyday listening, from music to podcasts and audiobooks, is exactly what we hope for.
It’s also wonderful to hear you felt confident enough to add the Pro pair as well, that’s a real compliment. We’re pleased our customer service has been there when needed and that you’ve found it responsive and supportive.
Thank you again for your kind words and for choosing RunBuds. We’re very glad to have you with us.
Kind regards,
The RunBuds Team
Brilliant product really comfy and…
Brilliant product really comfy and amazing sound. I got an unfortunate issue which was sorted under warranty straight away. Brilliant service. Would highly recommend them.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Francesca,
Thank you for your lovely feedback and for taking the time to leave a review.
We’re really pleased to hear you’re enjoying the comfort and sound quality of the earbuds. It’s also good to know that when an issue did arise, our warranty process worked as it should and was resolved quickly for you.
Your recommendation and kind words about the service mean a great deal to us. Thank you again for choosing RunBuds.
Kind regards,
The RunBuds Team
Overpriced and low quality
Overpriced and low quality
For the money paid, they should be much better quality. Worse than a very cheap pair I had used previously.
For starters, an absolute nightmare to pair. Right one works, left one stops and vise versa. Took a couple of days of trying to pair in sync and then eventually did.
NOT SWEATPROOF. Although they do keep 'working' if a drop of sweat touches them you will then have them repeatedly screaming into your ear VOLUME MAXIMUM. You can try pull the volume back down but they will just fight you and keep going back up. While running this is incredibly irritating and I refuse to use them anymore for this reason. I wish I never bought them and feel very out of pocket.
Don't bother trying to remove the ear hooks. You wont get them back on exactly right and they dont sit correctly in the charging case so will need to manually turn just one on everytime you want to use them. Sound quality is just about ok but have had much better from cheaper brands. Cheap poorly made and over marketed. Very disappointed
Not even 6 months of use.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Rosie,
Thank you for taking the time to leave this review. We’re genuinely sorry to hear about the experience you’ve had, we understand how frustrating this must have been, especially given the expectation you should rightly have for a product of this price.
What you’ve described is certainly not the experience we aim to deliver, and it isn’t representative of the quality or reliability we expect from our products. We do pride ourselves on our customer support and on standing by our customers in situations like this, particularly when issues arise within the warranty period.
To clarify, our support team did offer a free replacement under warranty in April 2025 once we became aware of the problem. Unfortunately, we didn’t receive a reply to confirm the delivery address, so we weren’t able to send this out at the time. We’d still be more than happy to arrange that replacement for you now if you’d like to proceed.
If you’re open to it, please get back in touch with our support team (support@runbuds.co.uk) and confirm your current address, and we’ll take care of the rest. We genuinely want to resolve this for you and ensure you’re properly looked after, something we believe sets us apart from many other brands.
Thank you again for your feedback. While we’re sorry you’ve been disappointed, we do hope we can put this right for you.
Kind regards,
The RunBuds Team
This is an honest review!
This is an honest review…the best customer service I have ever come across….even though the earbuds had great sound quality and build…they weren’t right for me. John @ Runbuds was extremely helpful and understanding with my request for a return and refund. Communication throughout was impeccable and the refund was prompt! A great company to deal with….thank you once again! Anthony
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Anthony,
Thank you for taking the time to share such a thoughtful and honest review.
While we’re naturally pleased to hear your positive comments on the sound quality and build, we’re especially glad that your experience with our customer service stood out. It’s important to us that every customer feels supported, even when the product isn’t quite the right fit.
We’re pleased to hear John was helpful and understanding, and that the return and refund process was handled smoothly, with clear communication throughout.
Thank you again for your understanding and for your kind feedback. It genuinely means a lot to the whole team.
Kind regards,
The RunBuds Team
Excellent earbuds
Excellent earbuds. Really comfortable with a great sound. Compared to other branded and costly earbuds ones I would recommend these over them
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Ian,
Thank you for taking the time to leave such a positive review.
We’re really pleased to hear you’re finding the earbuds comfortable and enjoying the sound quality. Comfort and performance are exactly what we aim for, so it’s great to know they’re delivering for you.
Your recommendation, especially when compared with more expensive branded options, means a great deal to us. Thanks again for choosing RunBuds and for sharing your experience.
Kind regards,
The RunBuds Team
Best customer service and incredible quality…
I have been blown away by the customer service at Runbuds. The speedy replies and the dedication to helping me with some tech issues, when that didn’t work they immediately found another solution and all was sorted within days. I have loved my Runbuds for 2 years and now knowing the kind support behind the brand I will remain a loyal customer for years to come. Thank you Runbuds!!!
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Felicia,
Thank you for this wonderful feedback, it truly means the world to our entire team.
We’re so glad we could help quickly resolve the tech issues you experienced. It’s great to know our team’s dedication and willingness to find solutions left such a positive impression. Most of all, we’re delighted that you’ve loved your RunBuds for two years, that’s exactly the lasting quality we strive for.
Hearing that you plan to stay with us for years to come is the best reward we could ask for. We’ll continue to be here for you whenever you need us.
Thanks for your incredible loyalty and trust.
Kind regards,
The RunBuds Team
Great set of buds
Very simple purchase process with great communication. Buds arrived less than 48 hours after purchasing and they are excellent. Previously had Samsung in-ear buds which weren't very comfortable. No issues whatsoever with the run buds - highly recommended.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Colin,
Thank you for your excellent review and for choosing RunBuds.
We're delighted to hear you found the purchase process seamless and the communication clear. Our team works hard to ensure a smooth experience from order to delivery, so it's brilliant to know that effort is appreciated.
It's also great to hear the buds are treating you well, especially after your previous experience with other brands. Comfort is a huge priority in our design, so your recommendation means a lot to us.
Thanks again for the feedback and for putting your trust in us.
Kind regards,
The RunBuds Team
Outstanding Customer services
This company should be commended for their outstanding customer services. I had an issue with Runbuds I purchased which was down to my disability, this was not a fault with the product or the company. I Messaged on a Friday night ( I didn't expect a response until working hours on Monday). I received a response within 30mins offering a free upgrade to suit my disability. The customer services I received was outstanding & I cannot recommend this company enough..
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Declan,
Thank you so much for taking the time to share this incredibly kind review. We're truly humbled by your words.
Our team is dedicated to providing support that's both responsive and thoughtful, and we're so glad we could find a solution that works better for you. Helping our customers is our top priority, whether it's a Friday night or a Monday morning, so your recognition means the world to us.
We’re just grateful we could help, and we're thrilled you're now enjoying your RunBuds Pro earphones.
Kind regards,
The RunBuds Team
Best I’ve ever purchased.
These are the best ear buds I’ve ever purchased. I’ve gone through a few different brands and there has always been some sort of fault, from falling out my ears, not charging, low battery life etc.
Not only are Runbuds very reasonably priced, they tick all the boxes and are very comfortable.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Simone,
Thank you for such a fantastic review. To be called "the best you've ever purchased" after trying other brands is the highest compliment we could receive.
We know how frustrating it can be when earbuds fall short on fit, charging, or battery life, so we're absolutely delighted that your RunBuds have proven to be a reliable and comfortable solution. It’s exactly what our team works so hard to achieve.
Hearing that we tick all the boxes for you, especially while staying reasonably priced, means the world to us. We're just glad to have delivered an experience that justifies your choice.
Thanks for putting your trust in us. We're here if you ever need anything.
Kind regards,
The RunBuds Team
Great customer service
Great customer service, and fast delivery! I would highly recommend this company.
I've always had issues getting earphones that fit as my ears are so small they fall out. The first set I ordered didn't fit so they recommended I try the runbud minis which were actually £10 cheaper. They were sent out to me straight away and they are a perfect fit and great sound quality. Thank you for sorting the issue out so efficiently.
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Kate,
Thank you for such a thoughtful review, we’re truly touched you’d recommend us so highly! 🌟
Finding earphones that stay put with smaller ears can be a real challenge (we hear you!), so we’re thrilled our team could guide you to the RunBuds Minis. Knowing they fit perfectly and deliver the sound quality you hoped for is exactly why we do what we do.
Fast delivery and fuss-free solutions are non-negotiables for us, so your shout-out means the world. If you ever need anything down the line, we’re right here.
Thanks for trusting us to get it right. Happy listening!
Kind regards,
The RunBuds Team
Runbuds…the headphones of dreams!
This is my second pair of Runbuds having my 1st pair for 2 years and then loosing them, I didn’t hesitate to buy again. These never lose their performance and battery life.
Amazing fit for serious runners.
Customer service is also second to none, they can’t be any more responsive or helpful.
Honestly don’t think for the price there is a better set of running headphones on the market…You won’t be disappointed!
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Martin,
Wow—thank you for calling RunBuds your "headphones of dreams"! We're genuinely blown away by your loyalty and trust. 🏆
Knowing your first pair delivered two solid years of performance (and that you chose us again without hesitation) means everything. Exactly what we pour our hearts into perfecting.
And we’re truly honoured you’d rank our service as "second to none." Your feedback fuels our team to keep setting that standard every day.
For the price, we aim to be unbeatable—so your seal of approval is the ultimate win. Keep conquering those miles, and know we’re always here if you need us.
Thanks for making our day, Martin. You’re why we do this!
Happy running,
The RunBuds Team
I’ve had better quality Bluetooth from…
I’ve had better quality Bluetooth from items I received in a Christmas cracker
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Ryan,
We’re genuinely sorry to hear that your experience with our earphones fell so far short of expectations, especially regarding the quality. That’s absolutely not the standard we aim for, and we take feedback like this very seriously.
One thing we’ve found makes a huge difference to overall sound quality, especially bass performance, is ensuring a proper in-ear seal with the correct ear tip size. Without a good seal, the sound can feel flat or tinny, no matter the technology behind it. If you haven’t already, it is worth trying the alternate ear tip sizes included in the packaging.
That said, we’d really like the opportunity to make this right. Please reach out to us at support@runbuds.co.uk so we can:
1. Understand exactly what went wrong,
2. Arrange a full refund or replacement for you right away, and
3. Do our best to turn this experience around.
We haven’t received any emails from you yet, so we’d truly value the chance to help.
Thanks again for your feedback, we’re here and ready to help.
Kind regards,
The RunBuds Team
I ordered a pair of RunBuds
I ordered a pair of RunBuds, but unfortunately, they didn’t quite work for me — possibly because I chose the wrong model. I think I got the bass-heavy version that's more suited for running and workouts, and I found them a bit uncomfortable to use indoors.
However, what truly impressed me was the outstanding customer service. I reached out to let them know the earbuds weren’t a good fit for me, and they immediately offered a free return, sent me a prepaid label, and — to my surprise — refunded me as soon as I shipped the RunBuds back, even before they had arrived at their warehouse.
The honesty and integrity of this team are absolutely remarkable. I genuinely appreciate how smooth and respectful the whole process was. I might try a different RunBuds model in the future. Thank you!
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Valentina,
Thank you for taking the time to share such detailed feedback—we’re truly touched by your kindness and understanding! 🙏
While we’re sorry the bass-heavy RunBuds Pro didn’t quite suit your indoor listening needs, we’re absolutely delighted our team could make the return process smooth and respectful. Sending a prepaid label and processing your refund straight away when you posted them back is simply our standard practice—you deserved nothing less for giving us a try.
Your words about our honesty and integrity mean the world to us. That’s the foundation we’re built on, and we’ll always prioritise treating customers right, whether things work out or not.
If you ever fancy testing a different model (our RunBuds Air/Mini have a more neutral sound profile and slimmer fit for all-day comfort), just drop us a line at support@runbuds.co.uk. We’d love to help you find your perfect match—no pressure, just friendly advice!
Thanks again for your fairness and trust. People like you make our job worthwhile.
Kind regards,
The RunBuds Team
If you're a Garmin watch user
If you're a Garmin watch user and are looking for a decent pair of headphones that doesn't break the bank and actually works without constantly cutting out then stop looking! Headphones work great decent sound quality and fast delivery.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Lee,
Thank you for your brilliant review—we’re thrilled to hear your RunBuds Pro are working perfectly with your Garmin watch! 🎧⌚
You’ve hit the nail on the head: we specifically engineered these earphones to pair seamlessly with Garmin devices (no cutting out, no fuss!), while keeping them affordable and delivering great sound. It’s fantastic knowing they’ve met your needs spot-on.
Enjoy every run, workout, or commute with confidence—we’re chuffed to be your go-to audio gear!
If you ever need anything down the line, just give us a shout.
Thanks for trusting RunBuds!
Kind regards,
The RunBuds Team
Super quick free delivery
Super quick free delivery, great sound quality for a mid-range product. Feel light on the ears. One charge lasts ages too with daily use.
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi JW,
Thank you for your brilliant review—we’re delighted to hear you’re enjoying your RunBuds! 🎧
We work hard to balance premium quality with great value, so your feedback means a lot! And we're glad to hear you're happy with our fast and free delivery from our warehouse in Northampton.
Thanks for choosing RunBuds. If you ever need anything, just reach out—we’re here to help!
Kind regards,
The RunBuds Team
Runbuds…
These are really good quality and come with a couple of extra end pieces as well
They sound great for dance music with heavy bass sounds 😁👍
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Simon,
Thanks for the awesome feedback—we’re thrilled these hit the sweet spot for your dance sessions! 🎶✨
The extra ear tips are there to dial in that perfect fit (comfort is key!), and it’s brilliant knowing the bass brings your tracks to life just how we intended. We prioritise deep, punchy low-ends for exactly those high-energy moments.
So glad they’re delivering the sound and quality you hoped for.
Keep those beats pumping, and if you ever need anything, we’ve got your back!
Kind regards,
The RunBuds Team
Excellent clarity easy to use choice of…
Excellent clarity easy to use choice of soft rubber ear bud size is a bonus. These buds are unobtrusive even when wearing glasses they don't move or fall out even on cross country trails with my dog. Being waterproof means I'm not bothered about the weather. The case acts as a charging dock and the battery lasts for ages I'm well pleased. Note though. These block out nearly all surround sounds which for me is great but some road races are clamping down in favour of the more expensive bone conductor type
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi David,
Thank you for such a detailed and thoughtful review—we’re absolutely delighted to hear how well your RunBuds are performing! 🎧
It’s brilliant that you’re enjoying the clarity, secure fit (even with glasses!), and the waterproof reliability on cross-country trails with your pup. The long battery life and hassle-free charging case are the icing on the cake—exactly what we aim for!
We appreciate your note about sound isolation too. You’re spot-on: our buds prioritise immersive audio and stay-put security, which is perfect for trails and foul weather. For road races requiring situational awareness, we recommend lowering the volume or adjusting the ear seal slightly.
Thanks for championing RunBuds and sharing such balanced feedback.
Kind regards,
The RunBuds Team
Love love love these run buds
Love love love these run buds. Easy to connect, easy to pause and start again and they don’t fall out when running as they have the loop around. These are well worth the money in comparison to more expensive others which are on the market.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Nina,
Wow—thank you for the triple love! ❤️❤️❤️ We’re absolutely thrilled your RunBuds are hitting all the right notes: easy connectivity, intuitive controls, and that secure ear-loop fit (no slips, no stress!).
Knowing they’ve outperformed pricier alternatives for you is the ultimate win—we’re passionate about delivering premium quality without the premium price tag.
Thanks for making our day with your brilliant feedback. Keep enjoying every run, and know we’re here if you ever need us!
Kind regards,
The RunBuds Team
RunBuds™ Pro Earphones
RunBuds™ Pro Earphones - this is the second pair of RunBuds™ i've purchased (previous were still good but wanted something with more Bass), been wearing them since Feb 25 and have to say, the Pro Earphones are a higher level and perfect for my running. I run three times per week and the battery seems to last forever - I rarely charge them, maybe every 2-3weeks. Very comfortable, great sound and highly recommend !
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi Ricky,
Thank you for your brilliant review and for choosing RunBuds again—we’re thrilled you upgraded to the Pros and they’ve hit the mark perfectly! 🎧
It’s fantastic to hear the extra bass, comfort, and battery life are making your runs even better (3 times a week is proper dedication!). We designed the Pros for endurance, and it’s great to see them delivering for your runs 👟
We’re chuffed you’d highly recommend them, and we’ll keep striving to make sure your runs stay powered by perfect sound. If you ever need anything, just shout!
Kind regards,
The RunBuds Team
Brilliant quality and sounds
Brilliant quality and sounds. Been using for 3+years, wouldn’t consider changing, they do all it says on the can.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Runbuds
Hi P Randall,
Thank you for your brilliant review—we’re delighted to hear your RunBuds have been a faithful companion for over 3 years! 🙌
Knowing they’ve delivered on quality, sound, and reliability all this time means the world to us. That’s the standard we strive for with every pair.
Loyalty like yours is the highest compliment we could receive. We’re chuffed to know you’re still loving them and wouldn’t consider switching—that’s properly made our day!
Cheers for being part of the RunBuds family. Here’s to many more years of great sound! 🎧
Kind regards,
The RunBuds Team
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