Great experience very easy to get my washing machine insured and at a very good price everything was easy and straightforward to set it all up.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had trouble adding an appliance on the web portal. Spoke to Rosanna who was most help full. Although there were a few hiccups she worked her way through the procedure and kept me informed of every... Se mere
Virksomheden har svaret
Very easy site to use extremely good prices for every appliance insurance and every gadget insurance a long with tv and pc insurance. Basically anything and everything you need insuring.
Virksomheden har svaret
Signing up with Row.co.uk was surprisingly easy. The process was straightforward: I had an initial question, I called up and spoke to Roseanne who assured me with comfort, authenticity and consistency... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
As one of the most competitively priced insurance providers in the UK, Row.co.uk secures the best value deal for you by diving a little deeper than our competitors into the cover provided. We go absolutely quackers for great customer service - it is at the heart of anything we do! From providing comprehensive coverage at a great price, to our easy to use site and friendly advisors, we stand out from the crowd. Find out why our customers love us by getting a quote on a Gadget, Mobile Phone, TV, Appliance, Home Emergency or Boiler cover policy.
Kontaktoplysninger
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Storbritannien
- 0203 411 9409
- customerservices@row.co.uk
- row.co.uk
4,2
God
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Row.co.uk
Good Morning,
Thank you for leaving us a 5* review!
Please let us know if there is anything else we can help with at all.
Kind Regards,
Danni
Easy to navigate website
18. november 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for leaving us a review!
Please let us know if there is anything else we can help with at all.
Kind Regards,
Danni
Good Service Thanks
Good Speedy Service Thanks Grateful For The Help Again.
16. november 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for leaving us a 5* review!
Please let us know if there is anything else we can help with at all.
Kind Regards,
Danni
Very impressed with Row & MEDRepairs
Although the paperwork for the claim took a while to put together, once Chloe approved and processed the claim, everything went smoothly and I was impressed with her helpfulness and the excellent service from the device repair company (Jonas of MEDRepairs) who quickly repaired my phone.
19. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Morning,
Thank you for leaving our agent Chloe a great review!
Apologies you felt the process was slightly long.
Please let us know if there is anything else we can help with at all.
Kind Regards,
Danni
very pleasant person
avery pleasant person. very helpful and helped me sort my insurance out.
18. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Morning,
Thank you for leaving us a 5* review!
Please let us know if there is anything else we can help with at all.
Kind Regards,
Danni
Besvarelse fra Row.co.uk
Good Morning,
Thank you for leaving us a 5* review!
Please let us know if there is anything else we can help with at all.
Kind Regards,
Danni
Rubbish service from Row
Rubbish service from Row. More than a week to come out to be told that the machine was broken and would take a further 8 day to fix. This has therefore left us for more than 2 and a half week without a machine.
Would of been cheaper to off bought a new machine or paid a local person to fix than pay for insurance via row and wait for 2 and a half week for it to be fixed.
Rubbish!!
5. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Morning.
Thank you for providing us with this information so this matter can be looked into for you.
I am sorry that you have been unhappy with our services, I can see that we did book our engineer in for their soonest available date and it looks like parts were needed to complete your repair which would have taken a further 2 weeks to arrive. If parts are ever needed for a repair, our engineers would have to order these as they can not carry all parts with them at the time of the repair. This would cause further delay.
I do understand your frustration with this wait but I can see now that your repair has been completed.
Kind regards,
Hanna
Good Morning
I do apologise that you are not happy with the service that you have received, I have requested some further details from you so that I may look into what has been happening.
Kind Regards
Sophia
Easy website to understand
Easy website to understand, easy to follow and covered more devices than other similar websites.
5. september 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Morning,
I am glad to see our website was easy to use! Please do let us know if there is anything we can help with at all.
Kind regards,
Hanna
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for leaving Rosanna a great review, it really means a lot to the team!
Kind regards,
Hanna
Great reviews & finalists 2016/2017 so…
Great reviews & finalists 2016/2017 so I thought I would try them out. Extremely competitive price & simple and great to navigate website
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for the great feedback and 5*!
Please do let us know if there is anything further we can help with at all.
Kind regards,
Hanna
Very easy to use and really good prices will be putting all my gadgets though yourselfs.
Very easy to use and
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for the great feedback! I am glad we were able to help you out today!
Kind regards,
Hanna
Besvarelse fra Row.co.uk
Good Morning,
Thank you for the great 5* feedback!
Please feel free to get in contact if there is anything further we can help with at all.
Kind regards,
Hanna
Search the market before your almost forced to change insurers.
I have recently been moved from SES Home Services insurance wise to another insurance company who expect me to pay even more for the premium, hence I've searched the market and settled with Row.co.uk.
3. august 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Morning,
Thank you for the feedback, I am glad we were able to assist you with cover and we are glad you have chosen us!
Please feel free to get in contact if you have any questions at all.
Kind regards,
Hanna
Very easy to set up
31. juli 2023
Besvarelse fra Row.co.uk
Good Morning,
Thank you for the great 5* feedback! I am glad to see you found our policy easy to set up!
Please feel free to get in contact if there is anything further we can help with at all.
Kind regards,
Hanna
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for taking the time to leave us a great review!
Kind regards,
Hanna
It took really quick to complete and I…
It took really quick to complete and I got a receipt to confirm.
22. juli 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for the great feedback it really means a lot!
Kind regards,
Hanna
Professional and friendly
Great service on the phone made this stand out from other businesses who tend to use call centres of variable quality. Natalie called me back at the times promised and made it quick and easy to arrange my boiler service - professional yet personal and engaging, offering all the information I needed to make my decision.
20. juli 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for taking the time to leave our agent Natalie a great review! I will be sure to let her know to keep up the good work.
Kind regards,
Hanna
Great online site
Very quick and simple to fill in online, and the best price and cover.
12. juli 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for leaving us a great 5* review!
Kind regards,
Hanna
..to long waiting time but nice…
..to long waiting time but nice conversation whit workers
10. juli 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for the feedback it is always appreciated. I am sorry for the long wait times but I am happy to see you were able to get through to an agent who could help you.
Kind regards,
Hanna
Spoke to Mike today great help
29. juni 2023
Uopfordret anmeldelse
Besvarelse fra Row.co.uk
Good Afternoon,
Thank you for the great review for Mike!
Kindregards,
Hanna
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.