I ordered 2 Undergrips and a RocketGrip Dry-Tac Overgrip on 8 August 2026, but I have still not received the items as of 12 September 2026. I contacted customer service and was advised that the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
La mise en place du grip est plutôt compliquée avec les outils fournis (60' sans réussite). Par contre, ça m'a pris 60'' avec ce petit hack : couper au couteau ou à la scie la grosse partie de l'out... Se mere
I am a full-time tennis coach. I have the racket in my hands every day for a couple of hours per day. The racket grip helped me so much. It reduced the tension in my wrist after each day of work and h... Se mere
Virksomheden har svaret
Product needs to be shipped with better installation instructions. Took 3 people 4 hours to work out how to install the grip onto a tennis racquet. All installation videos on the website are for ins... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
RocketGrip is new generation sports grip producer. It is the #1 fully customizable grip in form that shrinks and fits any knob type. RocketGrip can also be personalized with player's name and number. All RocketGrip products extend glove lifetime up to 5x as it does not consist of glue and thus save palms. More than 75 000+ hockey players around the world are already ditching the tape and switching to the RocketGrip grip tape alternatives. RocketGrip is Pro player-approved and used by the top athletes.
Kontaktoplysninger
Peldu str. 7, LV3002, Jelgava, Letland
- info@rocketgrip.eu
- rocketgrip.com
2,6
Under middel
96 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Works as promised
This has been the 4th time that I have ordered Rubber grips, saves my gloves, works as promised.
22. november 2025
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Have had similar products made of…
Have had similar products made of rubber, but tried RocketGrip's Fabric offering. - Absolutely dreadful, doesn't shrink down tightly and looks messy.
29. november 2025
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My faveorite
Its dope, got mine within a week, my favorite one is the rubber model, because it has more of the grippy feel. Everyone always asks me where did I got it.
9. september 2025
Uopfordret anmeldelse
They never sent my order, scammed me out of my money
They had a promo for 2 for 1 grips. I ordered and paid for 6 grips - 4 of which were supposed to be christmas gifts - and they only delivered 4. They stiffed me of the 2 grips I paid for and ignored every outreach I sent to them telling them what happened and they would not respond. No phone number to call... Terrible customer service and a scam company. Don't buy from these foreign scammers, buy local instead. I was a fan of their grips before this, but never again. Beware, they may just take your money.
17. november 2024
Uopfordret anmeldelse
Besvarelse fra Rocketgrip
Hi Jackie,
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating this situation has been for you, and we sincerely apologize for the disappointment it caused.
At the time of your order, there was a nationwide postal strike in Canada in late 2024, which unfortunately led to significant delivery disruptions beyond our control. We understand how upsetting this was, especially when the items were intended as Christmas gifts.
We are also very sorry that your earlier message was missed — this is certainly not the level of service we aim to provide. On November 21, 2025, we reached out to you via email to better understand the situation and to urgently arrange a replacement order for the missing items. Unfortunately, we did not receive a response.
Please rest assured that we would never intentionally withhold items or payments. We kindly ask you to get back to us via email so we can resolve this matter promptly and make things right for you.
Thank you for your understanding, and we genuinely hope to regain your trust.
Kind regards,
Team Rocketgrip
Good quality
I didn’t know they are based in Europe, the shipping took 14 business days to Canada but I can say that the quality of the product won’t disappoint
25. juli 2025
Uopfordret anmeldelse
Even when confirmed wrong product shipped
Order was received but did not have the name or number on the grip - just a generic danish flag one.
Very disappointed and will not recommend or order again.
I even emailed them 2 days after the order was made to make sure the name and number would be included.
27. oktober 2025
Besvarelse fra Rocketgrip
Hi Monica,
Thank you so much for your feedback. We’re very sorry for the confusion and any inconvenience this situation may have caused.
Recently, we experienced a temporary issue with our personalization process, which is why we reached out to our customers right away. It’s possible that your order had already been shipped before we noticed the issue, or that a message may not have reached you as we’ve checked our system and it seems we may not have received your reply.
Please don’t worry, we truly care about resolving this for you and will make sure your order is delivered exactly as requested. Our customer service team will contact you shortly to ensure everything is sorted out as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Warm regards,
Team RocketGrip
Overall happy
The delivery took way longer than promised - yes….later understood that it actually wasn’t these guys fault and the customer service kept in touch with me during the delay and i received the product after all, so although it was frustrating, I’m happy with the service and product.
23. september 2025
Uopfordret anmeldelse
i ordered with my Name and Number and…
i ordered with my Name and Number and got it without. And my Mails are ignored to claryfied it
27. oktober 2025
Besvarelse fra Rocketgrip
Hi Christian,
Thank you for sharing your feedback! We’re truly sorry to hear about your experience.
Recently we had a temporary system error that affected product personalization. As soon as we noticed the issue, we contacted all affected customers to confirm their details.
We also replied to your email on November 2, but haven’t yet received your response regarding the personalization you’d like added to your grips.
Please check your spam or junk folder in case our message ended up there. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding while we make sure you receive your order exactly as intended.
Warm regards,
Team RocketGrip
Top customer support!
I received my order without the personalization, so i asked the customer support and they sent me the right ones, thank you very much!
also the product is recommendable!
27. oktober 2025
Great product, but terrible support
I ordered two pairs of grips with name and number.
When the order was send, I received an email from support, that they accidentally missed the name and number and ask if I can provide it in a reply to the email with name and number again. - OK, that can happen, no problem.
I replied with requested information and a question what should I do with the package which was already dispatched. Unfortunately I received email saying "Your message wasn't delivered to support-at-rocketgrip.com because the address couldn't be found, or is unable to receive mail."
So I found that they actually using eu domain, I manually modified address and replied to support on rocketgrip.eu - success, automated email arrived that a ticket in a ticketing system is created!
But when I click on the ticket a login page to a ticketing system opened, but since the ticketing system has different accounts than rocketgrip itself, I don't have one here... and there is no possibility to create one, great! So I waited 48 hours as it was stated that I should received reaction in that time and nothing happened.
I replied again to the eu domain email, another ticket was created, same problem as the first one.
After 72 hours, I received an email saying just "thank you", without any response to my question. I'm quite curious if the grips with proper labels arrive sometiome...
27. oktober 2025
Besvarelse fra Rocketgrip
Hi Jakub,
Thank you for your feedback, we sincerely apologize for the confusion and inconvenience you faced.
Because we experienced a temporary system error affecting personalization, we received a large volume of emails as we worked urgently to ensure each customer’s order was handled correctly.
We understand the frustration caused by the difficulties with the email address and ticketing system, and we’re sorry this added to your concerns. Our team has since adjusted our communication settings to prevent this from happening again.
We truly appreciate your patience and your trust in us. Please be assured that your personalization details are now securely recorded and we are committed to delivering your grips exactly as you requested.
Warm regards,
Team RocketGrip
It doesnt shrimp very well over the Knob
27. oktober 2025
Took a while to get but the grip is…
Took a while to get but the grip is amazing
3. august 2025
Uopfordret anmeldelse
Ordered a custom grip last September
Ordered a custom grip last September, it arrived within a week, looked simply amazing, all the details were just perfectly like I ordered. Now I'm still rocking the same grip because somehow my stick decided to be very durable, but everybody notices the grip, it looks great, functions great and you can do nothing but notice, that there is 0 like for real 0 holes in my gloves.Previously I've changed my gloves every year or at least 2 years max. This is the first time, that there is no need to change my gloves. AMAAAAZING!!!
16. oktober 2025
Uopfordret anmeldelse
Well done Rocket Grip
Love the product! Quality is great and the thing you can fully customize the whole grip make it look so cool. Good customer service, we received the order in time and in perfect condition. Well done Rocket Grip!
13. oktober 2025
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Our grip tore within a week of very…
Our grip tore within a week of very light use. They would not refund inky replace. I don’t want a replacement of a terrible product. Complete waste of money.
Also there is no way to do a review of them on their website or Facebook.
1. juni 2025
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The customer Service was incredible
The customer Service was incredible. these grips made it through the entire outdoor season which says a lot as we are in Wisconsin and the weather does not always cooperate. the grips look new and have helped my childs game
27. maj 2025
Uopfordret anmeldelse
BUYER BEWARE
Placed 2 separate orders early Dec. 2024 for Christmas presents for my 2 grand children. Even Paid the extra shipping charges on one of the orders to guarantee arrival before Christmas. Received one of the orders late Jan. 2025. Still haven't received the second order, now May 2025. Buyer beware, don't get ripped off like I was. Do your homework, read the terrible reviews.
12. december 2024
Uopfordret anmeldelse
Would give 0 stars
Would give 0 stars, if I could.
Ordered from U.S. site.
Package was shipped "Latvijas pasts” - a company in Latvia.
They said was transferred to USPS.
Never received order.
What a waste of money!
28. april 2025
Uopfordret anmeldelse
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