Rockbrossport Anmeldelser 

I initially received the wrong size due to the product using Asian sizing, which was not clearly stated on the website. This caused some confusion at first, as the jacket labelled 2XL fitted more like a UK XL.

However, once I contacted customer service, Livia was very helpful throughout the process. She clearly explained the sizing difference, arranged a free return as a goodwill gesture, and organised a replacement in the correct size from their international warehouse.

The replacement arrived as expected and fits properly. Although it took a bit longer overall, the communication was clear and the issue was handled professionally from start to finish.

Thank you for resolving this and for the good customer support.

The product came sooner than anticipated. It is just what I want to keep me warm when cycling. I can do away with a scarf and hat as the balaclava does it all. I can keep it in my pocket or round my neck when not in use.

My grandson adores his new bicycle helmet, sturdy, fun design and easy to get on and off. It was expensive but it will be well used for years to come

These gloves are very warm, wind and water proof. I suffer with very cold hands, the pocket is perfect for putting in hand warmers, this really helps. they are much easier to wear than other mittens as they tighten with too straps so they don't feel too cumbersome. I would recommend them.

Excellent customer support and rapid service over the busy Christmas period. The jacket is also very good quality and, despite being too small initially, the replacement is perfect. Would recommend going a size up on their products if you’re not into figure hugging clothing. Cannot fault service I received from Livia.

This was a Xmas gift for my son who gave me a list of things he would like for Xmas He is a road cyclist. And loves the hobby . So he knows what he loves . He was extremely happy with the product . Ordering was easy and delivery was quick . Overall 💯

I wanted to upgrade my head unit/ light mount from a nylon one to an aluminium one, but my budget was limited.

Rockbros had exactly what I needed, and the price was in my budget. It does what I need it to, which is to keep my light steady, instead of bouncing all over when I'm riding.

It was delivered in very decent time.

Not much else I can say, other than I'll very lieu use Rockbros again in the future.

I saw an ad in Instagram so I ordered a bag for my phone and to carry keys etc for my bike. The bag arrived but damaged by the delivery company.
I subsequently emailed the company who responded very quickly. I was astounded as it was over the Christmas period.
They apologised and sent out a new one.
The product arrived today. It was perfect and the service was quick.
They stayed in contact with me to make sure the product arrived in good order.
It was an excellent service and I 100% recommend this company.

Thank you Livia 😊

My order arrived on time and was exactly what I expected. Decent product.

Great glasses - really happy with how they came out for my nephew.

Unfortunately while the seat mounted rear light is a great idea, it wouldn’t fit on my road bike as I have the seat positioned forward on the rails so there wasn’t enough room to fit the light. Advise anyone else to check this. I’ll have to give it to a friend as I can’t use it, which is a shame as it’s a great little light

Easy to order and although arrived just after Christmas, my fault for too late. Absolutely delighted with Communication from RockBros regarding processing, tracking and eventual arrival. Helmet arrived wrapped, packaged and boxed in pristine condition. Perfect fit for Grandson, comfy padding in all the places. Top notch product Thank you

Jacket is good quality and fits well, true to size.
Good delivery time and communication.

Very good service thanks 🙏

Products arrived quickly. Was very impressed with the quality of the items considering the great price I paid.

I had bought Rockbross front light RHL 3000d which was simply fantastic. The bad thing was that suddenly, with no reason and after 10 times of usage it did not switch on although it showed that was charging normally. I tried everything with no any luck. I contacted the retailer and Rockbross but silence was everywhere. That was not so nice and the whole experience with that light ended up to not to be so positive...

I’ve been looking for a cycling balaclava for a while, saw this one and it fitted everything I needed. Product arrived quickly, even in the Xmas season. Used it for the first time yesterday in temperature of 1 degrees, I was cycling for 90 minutes, and it was perfect. Great fit, also the ability to lower and raise the front section is a great feature. Once I was warmed up, it was still comfortable and breathable. I always think if you don’t notice cycling clothing, while wearing them they must be doing the job perfectly. Definitely worth the money and will be buying more from this company. 10/10.

A good enough product. Could have more storage capacity, perhaps. Have storage capacity on both sides. I'm sure such a product already exists, though.
Delivery time could be quicker as well.

Great communication, first order lost in the post and as soon as I emailed Rockbrossport Livia responded & she organised another one to be sent out which I received. My partner was very happy with the item.
Thank you

pedali molto belli è ben fatti