Rockbrossport Anmeldelser 

Excellent service . Top quality products posted promptly and with care. Really impressed. Cheap too . I was sceptical but they proved me wrong . I’ll be buying more

Following on from my original review, product did arrive late and I did get a good response from RockBros. While late, feel it does warrant a better final review as the product is good.

Cannot comment on product as it has not arrived, ordered 2 weeks ago (5-7 day delivery) After having to translate the tracking updates from Chinese, looks like my helmets have not even left China after 2 weeks. Pretty poor considering this will not arrive as a birthday present. Should have went to my local bike shop…. Did email RockBros, no response yet :-(

Initiated a return for an item that really wasnt going to work for what i needed it for. Was suggested I keep item and "give/sell to friends or family" and receive 10% refund!! Emailed back to advise I wanted to return it and receive a full refund as per their T&Cs. Did all of this within the 14 day period and still no further response. Shocking really to suggest such a thing in the first place, IMO.
No customer service contact - will definitely avoid buying from again.

Delivery was prompt, item was top quality and an issue I had was very quickly sorted.
Definitely a top product and would have no hesitation recommending the electronic bike bell.

Really like the photochromatic shades. Quality appears good. Colour changes quickly in sunlight and back again. Issue with delivery (Not the fault of Rockbros) was resolved quickly. Customer Service was very helpful

Fast delivery and quality product. What else can I say?

Fantastic, well priced and well engineered products. Ordering through the website is very straightforward and the customer service team are very polite and attentive.

My local carrier lost my parcel and without hesitation, the team (Lua) despatched a replacement with a different carrier to ensure I received my product. You can’t ask for fairer than that - thank you!

Perfect size for rides of a couple of hours. I can fit phone, snack, gel bar, bike tool and inner tube. Side zip makes for easy access. Simple to install and doesn't rattle around

I have bought a few items from RockBros and they have all been well designed, robustly constructed and reasonably priced.

I ordered a bottle cage adaptor which attaches to the saddle. The order tracking URL was dodgy to say the least and when the package finally arrived it confirmed my suspicions. The package was missing the parts making the the cage useless. Contacted customer service 3 days in a row, both by email and online chat and no response. My conclusion is rubbish customer service equals rubbish organisation who just takes your money. Warning others to avoid "Rockbros" like a plague!!! I'll change my review if they start resolving my problem!!!

I am quite happy with the bottle cages, they look sturdy and long lasting, the colouring is great as it matches my bike, the only fault i see is the cut channel to position the bottle cage is small not allowing for adjustment and therefore using 2 bottles on a long ride the bottles clashed when fitted together. maybe something to improve for the future by creating a longer channel thus allowing a higher fitting of the cages on the frame.

I bought two bells from rockbros and have had a very good experience with them.
I was unfortunate that the dual hammer bell disassemled during a ride where I went over some bumps in the road. So the bell fell of and i lost some parts.

The service since then have been top tier. I told them about my issue and they have sent a new bell free of charge.

The actual product seems of good quality and well made. Correspondence with the company was excellent, as I had a small issue over delivery. This wasn't Rockbros fault but the courier who held it for nearly a week (Evri). I was sent a replacement that was delivered within 3 days from being re ordered via a different courier.

This review is for a pair of photochromic cycling glasses recently bought for mountain biking. I like the size and shape of the lenses, being frameless they are unobtrusive, comfortable and easy to forget you are wearing them. I am not convinced the photochromic feature is worth having though. For MTB riding you are often going from bright sunlight to dark wooded areas and the lenses just don’t respond quick enough for you to properly see trail features. Same problem in reverse when returning to bright sunlight. However, the real problem for me are the arms which are very bulky with a square section where they sit over my ears, causing irritation after a short ride. I had to re-work the arms with a Dremmel into a thinner more oval shape and they are now ok. I can’t give them more than three stars and probably won’t buy again.

I bought a phone-holding handlebar bag. Am impressed with it. It holds securely to my BMX style handlebars and though I haven't tested its waterproofness yet, the zip looks well sealed. The plastic covering the phone works perfectly, allowing me to use the touchscreen. Delivery came in good time as stated.

If your looking for an easy carry (backpack) cooler bag then look no further. As good as yeti and half The price !!

They had what I was looking for. Website easy to navigate and order along with prompt delivery

Great price, fast delivery and the pedals look great. Pedals are very light and as per description. The only thing that could be improved is the grip. It’s ok for smooth surfaces such as road or gravel. However, once you ride on rougher surfaces the shoe does at times lose contact with the pedal. To summarise I am happy with my purchase, would definitely buy from ROCKBROS again but the grip of the pedal could be improved.

A superb product. Fantastic, professional customer service with excellent communication. Excited for a weekend of family cycling. Special thanks to Lua.

Great customer service and I love the pannier bags. Thank you!