Cannot thank Ali and Chris enough for the kindness and professionalism they showed through my exchange of my old car, test drive and sale of my new car. After a horrendous time at another dealer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant experience all round. We bought my daughters first car and Darren who dealt with us was exceptional. We had been to a number of dealers prior and all of them pretty much ignored her and... Se mere
This is the 2nd vehicle purchased from rix in the last couple of years, both times have been a great experience with friendly staff and no hard sell like you get at other places. Wouldn't hesitate to... Se mere
The best experience with a dealer I've ever had. HR Cars and Classics have some beautiful cars, its hard to pick. Thanks Henry, really appreciate your assistance.
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
RIX MOTORS CAR DEALERSHIP IS A FAMILY RUN BUSINESS LOCATED IN WARRINGTON CHESHIRE.ESTABLISHED IN WARRINGTON IN 1996 STARTED BY REG RIX SENIOR THEN FOLLOWED HIS 2 SONS, HENRY AND CHARLES IN 2006.WE STOCK OVER 1000 CARS AT ANY ONE TIME, ALL MAKES AND MODELS AVAILABLE, CONDITION IS THE MAIN FACTOR FOR US AS ALL OUR CARS OUR HAND PICKED.WE HAVE OVER 80% REPEAT CUSTOM AND STRIVE IN LOOKING AFTER OUR VALUED CUSTOMERS.WE OFFER A HOME DELIVERY SERVICE, TAKE ANY CAR OR BIKE IN PART EXCHANGE AND OFFER FINANCE PACKAGES TO SUIT YOUR BUDGET. ALL OUR CARS ARE MOSTLY READY TO DRIVE AWAY THE SAME DAY AND IM SURE IF YOU COME TO OUR DEALERSHIP THAT HAS JUST BEEN FULLY REFURBISHED, YOU WILL NOT BE DISAPPOINTED WITH THE WHOLE EXPERIENCE INCLUDING ALL OUR FRIENDLY STAFF.
Skrevet af virksomheden
Kontaktoplysninger
Hawleys Lane, WA2 8JP, Warrington, Storbritannien
- 01925 230360
- sales@rixmotors.co.uk
- rixmotors.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simple process very professional
Simple process very professional
Amazing service 👏
22. februar 2026
Besvarelse fra Rixmotors
Good morning Liam,
Thank you for leaving us a 5-star review. Our team do everything they can to ensure buying a car is made as easy as possible for our customers.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
The sale went smoothly, preparation failed
The sale went smoothly , no issues or hiccups. Any contact was anwsered immediatly. The soure tast was left as the car was not prepared for collection. Whatever i was told would be done to the car like valet or charge, was not done.
21. februar 2026
Besvarelse fra Rixmotors
Good morning,
Thank you for leaving us a 4-star review and for sharing your experience with us. We are always looking at ways we can improve our services. We are delighted to hear that you received excellent service from our sales team.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Ali was professional and courteous
Ali was professional and courteous. No hard sell. Would definitely use Rix for further car purchases.
18. februar 2026
Besvarelse fra Rixmotors
Good afternoon Jennifer,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received great service from Ali. At Rix Motors, we do not believe in pushy sales, and do believe in allowing our customers the time they need to consider their purchases.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Friendly Family Firm
From start to finish, Scott was helpful and communicative. Everything was easy and clear. This is a family firm with an attention to detail. The customer is there to be helped and supported! And I certainly felt that.
They were as keen for the car to be right for me and it was!!
Thoroughly recommend to everyone.
20. februar 2026
Besvarelse fra Rixmotors
Good morning Duncan,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as efficient as possible and we are really pleased that this was reflected in the service you received from Scott. Our team will always go the extra mile to help our customers get their new cars.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Great car buying experience
Was given loads of time to look round the cars I was interested in. Looked after well by Henry, makes a great cup of tea. Would definitely come back.
18. februar 2026
Besvarelse fra Rixmotors
Good afternoon Michael,
Thank you for leaving us a 5-star review. At Rix Motors we do not believe in pressure sales and do believe in allowing our customers the time they need to consider their purchase. We want our customers to feel as welcome as possible, which includes great cups of tea.
Thank you for visiting us. We hope to see you again in the future.
The service and accommodation for my…
The service and accommodation for my needs exceeded all expectations. I would wholly recommend the company. Genuine, honest and friendly. Through this review I would like to thank Henry and Jenni for making a long distance purchase extremely easy. I’m very grateful for your efforts.
19. februar 2026
Besvarelse fra Rixmotors
Good afternoon Michael,
Thank you for leaving us a 5-star review. Buying a car should be a great experience and we are delighted that this was reflected in the service you received from both Henry and Jenny. We will always do what we can to make buying cars as easy as we can for our customers.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Dissappointed
I resented the fact that as a regular customer of Rix Motors I was left alone at the desk several times while trying to complete the purchase of one of your cars
14. februar 2026
Besvarelse fra Rixmotors
Good afternoon Michael,
Thank you for sharing your feedback with us. During this time, the Sales Executive needed to leave the desk to inspect the part exchange vehicle which was communicated with you.
A seamless car purchase I dealt with…
A seamless car purchase I dealt with Henry who was informative and professional throughout . A great selection of all types of used vehicles to choose from
Nice showroom very friendly staff and for anyone wanting to buy or trade a vehicle I would highly recommended this family owned dealership
18. februar 2026
Besvarelse fra Rixmotors
Good afternoon Harry,
Thank you for leaving us a 5-star review. We are delighted that you received brilliant service from Henry and our team. We welcome all of our customers in to the relaxing environment of our showroom, where our team will do all they can to help with the purchase of a vehicle.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Just the first class service......
Just the first class service from the sales team..
Becki was very helpful with all the details, changing
of my personal no plate,etc.
7. februar 2026
Besvarelse fra Rixmotors
Good afternoon John,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from one of our team members, Becky. Our team will do whatever they can to ensure that buying a car is as efficient as possible for our customers, including helping with plate changes.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Positive but could do better
Henry Rix was very pleasant. The car was exactly as advertised with great history. No negotiation on the price was forthcoming but decided to buy it anyway(having made a 400 mile round trip) Deposit paid and rest sent that night on condition that 5 things were repaired/replaced. When I arrived to collect having travelled 200 miles I was left at the railway station for over 30 minutes before being collected as promised. Four of the five items were dealt with but the non functioning electric aerial was not repaired or replaced as promised so I am left with the cost of replacing this and no offer of recompense made.They had 4 days between my first and second visits but suspect everything was done at the last minute. On the whole fairly positive but could do better.
12. februar 2026
Besvarelse fra Rixmotors
Good afternoon Jim,
Thank you for leaving us a 4-star review and for sharing your feedback, we are always looking at ways to imrove our services.
We aim to offer our customers the best possible service, from sourcing to selling our cars.
Thank you for your business. We hope you are enjoyiing your new car and hope to see you again in the future.
Unprofessional conduct and bad sales practices
I was scheduled to collect a vehicle I had purchased through Rix motors website. I travelled from London to Warrington specifically to complete this transaction.
However, upon inspection of the vehicle, I discovered that there were no floor mats in the car.When I raised this concern, I was spoken to in an unprofessional and dismissive manner by their Sales Manager, Darren. He told me that the car came in without floor mats and that I should "take it or leave it" as nothing could be done. I found this response both discourteous and unacceptable, particularly given the significant distance l had travelled and the value of the vehicle, which was over £23K
It is extremely disappointing that for a vehicle of this value, such a minor issue could not be resolved professionally.
Floor mats are a relatively small cost item, and the manner in which my concern was handled raised serious doubts about the level of after-sales support I might receive should any significant issue arise in the future.
Due to the way I was treated, I felt I had no option but to cancel the purchase. This was not a decision I took lightly, especially after travelling such a long distance.
This is the first time I have experienced such treatment when purchasing a vehicle, and I believe it falls well below the standard of customer service expected from a reputable dealership.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Rixmotors
Good afternoon,
We are sorry to see that you have left us a 1-star review.
As explained by our staff member, the vehicle came in without car mats, which would have been apparent on both the advert, and the extended video of the car, that was sent to you.
Our team gave you the option to either continue with the purchase and collection of the vehicle or get a full refund of the deposit taken.
Unfortunately you decided to cancel the sale and the refund was processed once you had been taken back to the train station.
I have had 7 cars from Rix and have…
I have had 7 cars from Rix and have always had 5 star service and great cars
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Rixmotors
Good afternoon Joanne,
Thank you for leaving us a 5-star review. We are committed to providing our customers with great service and we are delighted that you have received great service from our team each time you have bought a car from us. We believe our dedication to excellent service is one of the reasons customers return to us.
Thank you for your continued business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future for car number 8!
Nikki sorted me nicely 10/10 customer…
Nikki sorted me nicely 10/10 customer service
13. februar 2026
Besvarelse fra Rixmotors
Good afternoon Maddox,
Thank you for leaving us a 5-star review. It is great to hear that you received excellent service from one of our team members, Nikki. Our team will always go the extra mile to help our customers purchase their new vehicles.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Bought a 3rd car from Rix
Purchased a 3rd car from Rix. Another Range Rover. A lovely spec version of the Dynamic HSE model 2016/17. They always seem to source their range rovers with that little bit of individuality (mine had a pimento deep red interior). Excellent service from Becky you always feel at ease. It was a pleasure to meet Mr Rix himself, who obviously from meeting with him has a passion and love of the business, he put the icing on the deal. It really is a business that keeps that “family feel” alive. Thank you for making another purchase seamless and as stress free as can be. I just want to add that when buying a Range Rover you need to feel the dealer has got your back as there are too many components on a luxury vehicle like this to be able to check for any issues on a test drive. So it transpired that the stop start and air con wasn’t working as it should, so I called Becky who along with Charles got it booked in and sorted, there’s peace of mind for you. Fantastic service .
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Rixmotors
Good afternoon Silviano,
Thank you for leaving us a 5-star review and for sharing your feedback with us. From our buying team to our sales team, our staff do their best to source the best possible vehicles, at the best deals for our customers. We welcome our customers in to the relaxing environment of our showroom whilst our team help with purchase . Our great service does not stop once the sale is complete, we willl aways do what we can.
Thank you for your continued business. We hope you are enjoying your new Range Rover and we hope to see you again for car number 4.
BMW 320D
So this was my 2nd car ive purchased from RIX in the space of about 5 years. They are a genuine car dealership with some very nice cars on there forecourt. If your looking to buy a car then i would highly recommend RIX to anyone. They make a smashing brew aswell. Thanks to Nikki and Becky for a smooth sale
12. februar 2026
Besvarelse fra Rixmotors
Good morning Kieran,
Thank you for leaving us a 5-star review. We are delighted to hear that you received excellent service from our team members, Becky and Nikki. Our team go the extra mile to help our customers get their new cars.
Thank you for your continued business and thank you for your custom. We hope you are enjoying your new car, and we hope to see you again in the future for car number 3.
Friendly family run business
From the initial contact by phone to collecting the keys the staff were both professional and friendly with excellent customer service throughout
My point of contact was Ali (Alastair) who was very helpful and friendly and there was no pressure or hard sell.
Finally after purchase there was a minor issue which was dealt with promptly and no quibbling
Overall an excellent experience
16. januar 2026
Besvarelse fra Rixmotors
Good morning,
Thank you for leaving us a 5-star review. Buying a car should be an excellent experience, and we are really pleased to hear that you received this service from one of our team members, Ali.
From the first point of contact with our customers, our team are always on hand to help. Great service does not stop for us once the sale is complete.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
New car
For the last 20 yrs I have been buying my cars from Rix, always helpful and great bunch of people to know
Known Reg for all this time
Dealt with Darren and Scott over the years, car buying made easy
9. februar 2026
Besvarelse fra Rixmotors
Good morning Paul,
Thank you for leaving us a 5-star review. We are delighted to hear that you have received excellent service from Reg, Darren and Scott for all of these years. Our team will always do what they can to ensure buying a car is as easy as possible for our customers.
Thank you for your continued business. We hope you are enjoying your new car and we hope to see again in the future.
From start to picking up my car was…
From start to picking up my car was seemless .all the staff I came in contact with where lovely and very knowledgeable would highly recommend..thanks to Scott all went smoothly
7. februar 2026
Besvarelse fra Rixmotors
Good afternoon Jason,
Thank you for leaving us a 5-star review. We are committed to providing our customers with great service and we are really pleased to hear that this was reflected in the service you received from Scott and our team. Our team will always do what they can to help our customers get their new cars.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Nikki was amazing so nice 👍 and…
Nikki was amazing so nice 👍 and everything was a breeze signing paper work and il was fast 💨 driving away in my new car !!! Thank you Nikki
6. februar 2026
Besvarelse fra Rixmotors
Good afternoon Ronnie,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as efficient as we can for our customers and it is great to hear this was reflected in the service you received from one of our team members, Nikki.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Rix Motors were the upmost professional…
Rix Motors were the upmost professional when it came to helping me buy a car. Even when I had an issue with mine they were extremely supportive.
I then decided to change the new car as I fancied something newer and again they supported me with a great trade in on the original car.
They even remembered me and given how many customers they see that was a nice touch.
When I decide to change again I will only be going to one place.
Shout out to Becky specifically, what a professional.
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Rixmotors
Good afternoon Jason,
Thank you for leaving us a 5-star review. We are delighted to hear that you received excellent service from Becky and our team. Our team work hard to ensure we get our customers the best deal possible, including offering competitive prices for part exhange vehicles. We value each and every one of our customers .
Thank you for your continued business. We hope you are enjoying your new car and we hope to see you again in the future.
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.