Great experience start to finish this morning, the young man on reception was very helpful with showing me the car, they were non pushy and gave me my own time to make decisions. Stewart was great, ex... Se mere
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Se, hvad kunderne siger
I was looking for a new car and was sceptical about the low price as well as independent garage. After doing my research I visited the showroom and from start to finish, it was the easiest most laid b... Se mere
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Brilliant dealer. Excellent customer service, Mark was incredible...even staying after hours to complete the sale as I took so long to decide wether I was having the car. After getting the car home... Se mere
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Mark provided great customer service throughout the buying process. He was very knowledgeable about the car and its service history, which gave us confidence in our purchase. We received excellent cus... Se mere
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Virksomhedsoplysninger
Om RW Cars
Skrevet af virksomheden
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We are a used car dealer situated in the heart of Derby specialising in ex-company vehicles, with over 20 years experience in the motor trade
We have adopted a stress-free and relaxed approach to selling vehicles, we are also a finance specialist and have a panel of lenders available to help you find your next car.
Here at RW Cars we are constantly reviewing our prices to make sure that we are amongst the cheapest in the country, this means we operate a fixed price policy that ensures our cars are the lowest they can be, we aim to take the hard work and stress out of buying your next car by giving our customers the best deal.
Kontaktoplysninger
Unit 8 Prime Enterprise Park, DE1 3QB, Derby, Storbritannien
- 01332410010
- sales@rwcars.co.uk
- www.rwcars.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience overall
Great experience overall. Smooth handover and top notch customer service. George made the whole process very easy, would highly recommend!
2. oktober 2026
Uopfordret anmeldelse
RW Cars
Quick and easy process Pete was very helpful will definitely use RW Cars again great value for money
10. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Dear Harry,
We are delighted to read that you found the process quick and straightforward, and we greatly appreciate you taking the time to share your experience. It is a pleasure to hear that Pete was so helpful, and we shall be sure to pass your kind words on to him. We are also pleased that you felt you received excellent value, and we very much look forward to welcoming you back to RW Cars in the future.
Kind regards,
The RW Cars team
Had Pete handle my purchase and was…
Had Pete handle my purchase and was extremely helpful very transparent and very clear with explanations on topics that where confusing all in all great experience and very easy and simple process on buying my new car
10. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Dear Ollie,
We are delighted to read such a positive account of your purchase. It is particularly pleasing to hear that Pete was so helpful and transparent, and that he took the time to explain clearly the points you found confusing. Buying a car should feel straightforward and reassuring, so we are glad the process proved easy and simple for you. We will make sure Pete sees your kind words, and we hope you enjoy many miles in your new car.
Kind regards,
The RW Cars team
RW cars
I was looked after at RW cars by Peter Neil. He was very helpful and friendly and explained absolutely everything in such great detail. It was largely down to him why I purchased the vehicle there and then. Thank you for such great service Peter
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Dear Jamie,
We are delighted to read such a generous review, and we are most grateful that you took the time to share it. It is wonderful to hear that Pete looked after you so well and explained everything in such thorough detail, helping you feel confident enough to purchase your vehicle there and then. We shall be sure to pass your kind words on to him. We hope you enjoy many miles of happy motoring.
Kind regards,
The RW Cars team
Besvarelse fra RW Cars
We are delighted to read your kind words, and we thank you sincerely for taking the time to share them. It is very pleasing to hear that you found our team both kind and helpful, as those are qualities we strive to offer every customer who visits us. Your feedback will be passed on to the team, who will be glad to know their efforts were appreciated. Should you ever need anything further, please do not hesitate to get in touch.
Kind regards,
The RW Cars team
Stewart was great in helping me getting…
Stewart was great in helping me getting the deal I wanted, excellent customer service, and professional at all times. A credit to the company.
5. oktober 2026
Besvarelse fra RW Cars
We are delighted to read such generous feedback, and we are most grateful that you took the time to share it. It is a pleasure to hear that Stewart helped you secure the deal you wanted, and that you found him professional throughout. Your kind description of him as a credit to the company will be passed on to him personally, and we know it will be greatly appreciated. We look forward to welcoming you back in the future.
Kind regards,
The RW Cars team
Great sales service
Great sales service, George made it straight forward from the first enquiry to driving away with the car.
I’d recommend this garage to anyone, good value for money, a wide range of cars all priced to sell
2. oktober 2026
Besvarelse fra RW Cars
Thank you, Gerry, for your excellent review and for recommending us so warmly. We are delighted that George made everything straightforward from your very first enquiry right through to driving away in your new car. It is wonderful to hear that you found good value and appreciated the wide range of vehicles available. We will be sure to pass your kind words on to George, and we wish you many happy miles ahead.
The RW Cars team
Initial experience on entry to RWCars…
Initial experience on entry to RWCars we felt a little uncomfortable as though we shouldn’t be there, reception wasn’t very welcoming especially given you are spending a lot of money, HOWEVER, once we were allocated to George the experience was straight forward and easy, allowing the basics to be sorted via text and a couple of phone calls later we were set to collect the car, easy, quick and straight forward process and everything clearly explained, he turned the experience around to a positive one OR SO I THOUGHT
Following my initial review I am really quite disappointed and upset that I was allowed to drive the vehicle away without Road tax!! Bear in mind the last time I purchased a vehicle this was done for you to drive away, no mention of road tax was ever given NOR was I asked or checked to make sure I had done this, driving home 100 miles with no road tax and then embarrassingly finding out this was the case when my car got clamped outside my work place was really upsetting and also costly! The niggles from the service now turn to realities, too busy attending to another client at the time and not prioritising the client infront of him obviously had its hiccups leaving an uninformed purchaser to incur additional expenses and all because of ill informed transaction, really disappointed by the way things were handled and working in a law firm completely mortified to have been driving around against the law because I wasn’t provided the advice from the sales rep you are trusting to assist you with your purchase! Very disappointed
3. oktober 2026
Besvarelse fra RW Cars
Thank you, Kimberley, for taking the time to share such a considered review. We are sorry to hear that your initial arrival left you feeling less than welcome, and we are grateful for your candour, as it helps us improve the first impression we give. It is wonderful to know that George turned things around and made the process so straightforward, handling the details by text and phone and explaining everything clearly. We will be sure to pass on your kind words to him, and we hope to welcome you back in future.
The RW Cars team
Fantastic service from enquiry to collection
Fantastic service from enquiry to purchase. Stewart was always on hand to support any queries I had, there was no hard sell. He was patient and polite, and always looking to get the deal done in the best interest of both parties. I don’t write reviews, so it must have been good for me to do this! Thanks.
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you, Jordan, for such a considered review, particularly given that you rarely write them. We are delighted that Stewart supported you so patiently throughout your enquiry and purchase, and that you felt there was no hard sell at any stage. It is wonderful to hear that he struck the right balance in reaching a deal that worked well for everyone. Your kind words will mean a great deal to him. We wish you many happy miles ahead and look forward to welcoming you again.
The RW Cars team
This is a very family truthful company
This is a very family truthful company
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you, Giuseppe, for your generous five-star review. We are delighted that you found us to be a truthful, family-oriented company, as honesty and a personal approach are values we hold dear. It means a great deal to know these qualities came through in your experience with us. We very much appreciate you taking the time to share your thoughts, and we look forward to welcoming you back in the future.
The RW Cars team
Great experience!!
Great experience start to finish this morning, the young man on reception was very helpful with showing me the car, they were non pushy and gave me my own time to make decisions. Stewart was great, explained everything perfectly and made the process very easy and comfortable. Highly recommend these guys!!!
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you, Adam, for such a thoughtful review and for your recommendation. We are delighted to hear that our receptionist was so helpful in showing you the car, and that you were given the time and space to reach your decision without any pressure. It is also wonderful to know that Stewart explained everything clearly and made the whole process comfortable for you. We hope you enjoy your new car, and we look forward to welcoming you again.
The RW Cars team
Great service From Pete
I had such a great experience buying my car from Pete. He was super friendly, approachable and really understanding throughout the whole process. Everything was explained clearly and made really straightforward, which made the whole experience completely stress-free. Pete made the process seamless from start to finish and I’m really happy with my new car. Would definitely recommend!
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra RW Cars
Thank you, Zara, for such a lovely review. We are delighted to hear that Pete made the entire process so clear and straightforward, and that you felt understood and well looked after from start to finish. Knowing your purchase was completely stress-free is exactly what we hope for, and your recommendation means a great deal to us. We wish you many happy miles in your new car and look forward to welcoming you again in the future.
The RW Cars team
A really good experience
A really good experience. The car was very well prepared and great value in terms of year, mileage, spec. etc. One or two requests made following test drive and there were properly dealt with before collecting the car.
We initially paid a deposit then the balance on collection both by bank transfer. No problems all went well. RW cars taxed the car for me and dealt with the V5. A good company to deal with. Read the conditions etc and they do exactly as it says on the tin.
Alex our salesman did a great job.
2. oktober 2026
Besvarelse fra RW Cars
Thank you, Graham, for such a considered review and for awarding us five stars. We are delighted that the car was well prepared and represented good value on year, mileage and specification. It is good to know that the requests you raised after your test drive were resolved ahead of collection, and that the payment process, taxing and V5 were all handled smoothly. We will gladly pass on your kind words to Alex, who will be pleased to hear it. We hope you enjoy many happy miles ahead.
The RW Cars team
Besvarelse fra RW Cars
Dear Andrew,
Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that George looked after you so well and made the process such a positive one. Feedback of this nature means a great deal to our team, and we will be sure to pass your praise along to George. We look forward to welcoming you back to RW Cars in the future.
With best wishes,
The RW Cars team
Thank you to Stuart & Mark who made our…
Thank you to Stuart & Mark who made our purchase of a car smooth & worth while.
28. september 2026
Besvarelse fra RW Cars
Thank you for taking the time to share your experience and for awarding us five stars. We are delighted to hear that Stuart and Mark helped make your car purchase both smooth and worthwhile. It is always our aim to ensure the process feels straightforward and genuinely rewarding, so your kind words are very much appreciated. We will be sure to pass your thanks on to them both. We wish you many happy miles ahead in your new car and look forward to welcoming you again.
The RW Cars team
Friendly & Professional Service
Stewart was really friendly & professional. We came in looking to upsize to a family car, lots of really nice options and all well priced. We then took it for a test drive and secured it with a small fee. We came to collect the next day and are really pleased with the whole experience. Thanks!!
29. september 2026
Besvarelse fra RW Cars
Thank you, Hannah, for such a lovely review. We are delighted that Stewart made your search for a family car so straightforward, and that you found plenty of well-priced options to choose from. It is wonderful to hear that the test drive and collection the following day went smoothly, and that you are so pleased with the whole experience. We wish you many happy miles ahead and look forward to welcoming you again in the future. The RW Cars team
Mark provided great customer service…
Mark provided great customer service throughout the buying process. He was very knowledgeable about the car and its service history, which gave us confidence in our purchase. We received excellent customer service from start to finish, and the car was prepared to a very high standard. We would highly recommend Mark and would happily buy from him again
26. september 2026
Besvarelse fra RW Cars
Thank you for such a generous review. We are delighted that Mark's knowledge of the car and its service history gave you confidence throughout the buying process, and that everything was handled well from start to finish. It is wonderful to hear the car was prepared to a standard you were pleased with. Your recommendation means a great deal to us, and we would be glad to welcome you back whenever the time comes. With our warmest thanks and best wishes, The RW Cars team.
Easiest deal ever had
I was looking for a new car and was sceptical about the low price as well as independent garage. After doing my research I visited the showroom and from start to finish, it was the easiest most laid back car buying experience I’ve ever had. Mark was brilliant, made the process smooth and Stuart helped out too whilst Mark was on leave, to ensure the paperwork was all complete prior to collection. The car was spotless, no pushy sales on the car or other products. Would 100% recommend and would return in the future for another purchase. Thank you
25. september 2026
Besvarelse fra RW Cars
Thank you, Paul, for such a considered and generous review. We are delighted that your initial scepticism gave way to what you describe as the easiest and most relaxed car buying experience you have had. It is wonderful to hear that Mark looked after you so well, and that Stuart stepped in during his leave to ensure the paperwork was ready for collection. Knowing that the car was spotless and that you never felt under pressure means a great deal to us. We would be very pleased to welcome you back in the future.
The RW Cars team
There was no pushy salesmen
There was no pushy salesmen, no pressure sales helpful courteous and overall a pleasant experience from start to finish.
24. september 2026
Besvarelse fra RW Cars
Dear Paul, thank you for such a thoughtful review. We are delighted to hear that you found the experience free of pressure and that our team came across as helpful and courteous throughout. Creating a relaxed, no-pressure environment is something we genuinely value, so it is very rewarding to know it made your visit a pleasant one from beginning to end. We hope to have the pleasure of welcoming you back in the future.
Kind regards,
The RW Cars team
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