When it works, it works well, but this week I’ve had 3 parcels with Relay that completely stopped tracking after dropping off at the shop. Turns out they’ve not been collected yet so think something h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely disgusting service both times! First time sent text saying was going to be delivered and arrived 2 days later. Second time and I have camera footage , the driver literally threw the parcel... Se mere
Shocking service. Been waiting 2 weeks now for 2 items ordered separately off Vinted. Seems carrier has bid for more work when it has neither the capacity or robust network to manage volumes. I will n... Se mere
Please could you cease operations. You can’t do this. Hidden ways to get business off Vinted. Never deliver on time. Yet another poor experience that shows item takes days to collected and days to ‘r... Se mere
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Never going to use Relay again had 3…
Never going to use Relay again had 3 parcels now that went missing and never found!! So unprofessional company and when you do complain you hear nothing back!! Disgusting 😡
Would give them 0 stars if possible
Would give them 0 stars if possible. Another lost Vinted parcel & it takes ages to get a refund. I have removed from my postage options and will ask seller to do same before I purchase anything else. Avoid.
Well if you're willing to wait well…
Well if you're willing to wait well over a week for your delivery's with no updates then it's great, but I don't think it's acceptable
The proud winners of 2026 worst courier…
The proud winners of 2026 worst courier company. Purchased item online, seller sent item 7 days ago, Replay update 6 days ago awaiting parcel. Thats it zero support. Replay courier you suck big ones
3 parcels through relay- waiting, waiting, waiting
3 parcels from relay. One taken 2 weeks to get to me and 2 still not arrived. Very very poor this and ridiculous to have to wait so long! Might as well order from China at this rate!
Worst company ever
Worst company ever. Have been waiting for 3 parcels. 1 since 8th September that hasn’t moved.
Won’t order anything if they use Relay delivery.
Dreadful service sent emails and they don’t even bother to reply. Would give no stars if I could
This program and the whole thing are…
This program and the whole thing are total bullshit; don't count on actually working and making money. It’s all a lie—I’m at the Platinum level, yet I’ve been sitting around without work for two weeks now. They keep removing the routes I’ve pre-booked, so what’s the point of having Platinum status?
Fast and efficient
Honestly my experience with relay has been positive each time, if I’m expecting a delivery from relay, I get a WhatsApp message asking if I want my delivery sent to my local shop instead and it’s a lot faster and convenient by collecting from my local shop, they are a good delivery service and I have no complaints about them, they’re fast, efficient and reliable and I’ve both sent and received with zero issues so all good for me
Awful service
Awful service, disrespectful couriers who don’t give a shite about your parcel. And don’t get me started on automated phone calls at 06:00 in the bloody morning, add that to constant bombardment with emails and texts…… just deliver the bloody parcels
No way to contact customer service to…
No way to contact customer service to track a Vinted delivery that has not been delivered!
No point in a website that cannot help you, the CONTACT US button does not work!!
Very frustrating to say the least.
Totally unprofessional company
Totally unprofessional company. The driver who delivers my package to my company address probably has some kind of mental disorder. The company is locked and he leaves the package on the stairs from 9:00 PM, where the package was stolen. I wrote in the description to deliver to the mailbox and leave it in front of the door. I do not recommend this company.
I wish I could give it no star
I wish I could give it no star, awful services, take ages to deliver parcel. Never going to use it again.
Better than I thought …
I’ve read loads of reviews regarding Relay , but I’ve used them alot and I have to say I’ve had no problems at all , very convenient drop off and collection point ( Local Garage ) it can be a little slow but overall pretty good
Opted for my parcel to be delivered to…
Opted for my parcel to be delivered to a local Budgens. Tracking said they'd got the parcel then a few days later I got the message it was being returned to sender instead.
Tried to contact them but no response. Trying t find out from the sender what's happening. I suspect I'm not going to get my parcel obvs.
Relay are awful
Relay are awful. You buy something to be delivered at home and relay try and divert it to other places mid transit.
Also I had another package saying it had been delivered at an address which was a residential private house!! Do NOT use relay!!
Very bad service drop the parcel and 5…
Very bad service drop the parcel and 5 days not moving at all and shows tjey collected amd since then nothing
Lost my parcel
Lost my parcel. Poor updates. Much less reliable than Royal Mail and InPost in my opinion
I paid for home delivery
I paid for home delivery. They changed it to local store collection without my permission. Avoid at all costs.
Relay sends email trying to get you to…
Relay sends email trying to get you to change to collection, and then just claims you requested collection when you didnt to avoid delivery!
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