Rebategateway Anmeldelser 110

1 star is much more than they deserve! In my opinion they were extremely rude, unprofessional and unhelpful. Regret using them and I don’t recommend to anyone else.

Can't recommend them enough. Never would have known that I was due money if it wasnt for their great help.

Got my refund from HMRC for marriage allowance that I never new existed before I found rebate gateway. fantastic.

This rebate was unexpected and at a time we really need it. I dont hesistate to recommend anyone to see if they are elligible with these guys.

I had an outstanding experience with this service! The communication was prompt and clear, making the whole process smooth. The team provided invaluable advice that truly made a difference. I highly recommend them to anyone seeking top-notch service and expert guidance. Thank you for your exceptional support!

It's a quick and easy to do assessment. No endless forms to fill in to initiate the process and questions are easy to understand.

Quick application and quick process got my money from marriage allowance in 3 weeks faster than they said.

Good service helping people

Wouldnt have been able to navigate getting a rebate on my own as I am no good with filling out forms. I did try a long time ago and go rejected I assume because i didnt complete things propertly. Now got my rebate and really happy with things.

Wish I could score them zero, I used these con artist to get a rebate it was only a small amount by the time I received it it was less than half. So I sent them an email to express my anger and was told in capitals READ THE SMALL PRINT!!!!!. I replied told them I would never use them again and put a negative review. A few months later I applied for a rebate of over £2000 on the HMRC website myself was paid into my bank with in two weeks. I have just received a bill for over a £1000,from rebate gateway for helping to claim my rebate and have now passed it too a debt agency. Absolutely a scam con men the lot of them do not touch this company.

Never expected that I was due a rebate until I found these guys. Have now got a rebate and my tax code changed for other future years so I am saving money as well.
Brilliant, thanks very much.

Great team across board. Their communication and follow through on eligible tax claims is thorough and transparent.
Come highly recommended by my partner and me.
Thank you again Rebate gateway team

PLEASE IGNORE AT ALL COSTS.
A QUITE DISGRACEFUL EXPERIENCE AND WOULD NEVER MAKE THE MISTAKE OF ENLISTING ANY HELP FROM THEM EVER AGAIN.
THEY ARE DECEIVING PEOPLE BY TAKING THEIR DETAILS AND NOT PROVIDING ANY TRANSPARENCY OF THE COMMISSION THEY TAKE. AND NOT REFUNDING THE CORRECT AMOUNT DUE TO THE CLAIMANT.
I HAVE WRITTEN A COMPLAINT REQUESTING A BREAKDOWN OF REFUND OF CALCULATION. THEIR OWN WEBSITE STATES THEY TAKE 39% PLUS VAT. WHICH IS A VERY HIGH RATE I THE FIRST PLACE, BUT WAS IS TRULY DISGUSTING IS THAT THEY ACTUALLY TAKE A LOT MORE THAN THAT.
THE RESPONSE WAS ONE OF THE MOST UNPROFESSIONAL I HAVE SEEN. THEY NEITHER TAKE ANY COMPLAINT SERIOUSLY NOR REFUTE THE ALLEGATION OF MISAPPROPRIATINGVTHE REFUND PAYOUT. ABSOLUTELY DISGUSTING.
THERE IS NO PROFESSIONALISM AND FROM THE RESPONSES TO ME THEY ARE QUITE HAPPY RIPPING PEOPLE OFF THEIR CORRECT ENTITLEMENT.
I WOULD NOT GIVE ANY STARS BUT HAD TO TO ENABLE THIS COMMENT.
THEY ARE MANIPULATING THE REFUNDS AND JUSTIFYING IT THROUGH NO TRANSPARENCY KNOWING FULL WELL, THE CLAIMANTS WILL NOT TAKE IT FURTHER.
A TRULY DISGUSTING ENTERPRISE LACKING INTEGRITY AND MORALITY, AND HAPPY TO MAKE MONEY FROM IT.
I WOULD URGE ALL THOSE UNLUCKY PEOPLE WHO HAVE BEEN DECEIVED BY THIS UNPROFESSIONAL CHARLATAN ORGANISATION TO PUT A COMPLAINT TO HMRC AND COMPANIES HOUSE SO THEIR PRACTICES CAN BE INVESTIGATED.

Do Not Deal With This Company.
I have written a review on here before but was told to take it down or they would sue for libel. Although I only told the truth!
My experience has been absolutely diabolical. I was informed I was due a rebate of £256 in March. I rang HMRC and they told me they sent them a cheque on March 17th. Eventually in July I received a payment of £91, which is nowhere near what I am due. It is my money that I worked hard for and as a pensioner I needed that money.
The staff are beyond rude and sarcastic when you contact them. They told me they take 39% in fees then 20%VAT, so this no way equates to my payment. They told me it was because I have been insolvent (which I have checked with the ombudsman is rubbish) and they also said it was my husbands claim and they had contacted him which was also untrue.
I sent a letter asking for the full payment giving 28days before I take legal action, but they have refused to pay!!!

Pretending to look like the official government site, wording was unclear did not explain about fees. I completed online forms thinking it was my Government rebate and they have taken the money. Beyond rude and aggressive yet to see my money, they have even threatened me. I am super upset and needed the money so much.SSSCCCAAAAMMMMMMMMMM

RUDE STAFF, DO NOT USEI

Wish I could give no stars at all!
I tried to cancel once I realised they were charging 39% of any tax rebate ...my fault as didn't read the small print. I was 3 days out of the cooling off period but they would not budge. Staff member on emails was extremely rude and abrupt..no excuse ever when you choose to work in customer services. Was just abruptly told to fill a complaints form in. Which I've done
Learned a lesson from this.
The use of the word 'Gateway' makes it sound official ..as used on Gov.uk.

Great and reliable service. Without their involvement, I wouldn’t have known the types of rebates I am entitled to.

easy forms to fill out, i have not completed the procedure as yet so at present i can not fully advise, but from first experience 5 stars

Hmrc sent a letter saying I was due £503 rebate and had sent it to these modern day loan sharks who paid me £224. If Hmrc know they have over charged why are the not sending it directly to the person who they have overcharged instead. They must know what these people charge. If you try to get in touch the customer service is appalling they are rude and abrasive. Why are Hmrc dealing with them? My husband had died 27/6 and could have done with the money to help with funeral costs. DO NOT GET INVOLVED WITH THESE SCAMMERS

Not even 1 star if it was an option.
My wife was advised that she was due a rebate and even got a letter in the post from HMRC.
Last email received was to say that the rebate had been confirmed and to await the p800 email, which never came.
I emailed to request an update as we have not heard back for weeks and was told this was sent in error.
I queried this and asked if this was the case even though my wife had received the letter from HMRC.
I was then met with a down right rude individual, (who did not leave a name at the end of the email) who was clearly relentless in making it clear they have no customer service skills, whatsoever.
I gave up in responding as I was clearly not going to get anywhere getting an update.
DO NOT USE THIS COMPANY!!