After canvassing the market for competitive quotes, the RAC reduced its initial offer and therefore secured my business.That’s the good news but it became clear that within the organisation the left h... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All contracts for insurance/broadband/mobile etc are always excellent at point of accepting the terms. Rac provided excellent renewal price and cover. That is basically done by a computer. The reviews... Se mere
Virksomheden har svaret
Easy to see detailed cover.Little confused by similiar products by RAC insurance while adding extra breakdown cover,( that could just be me!)Fair price for the cover.
Virksomheden har svaret
My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktoplysninger
Storbritannien
- rac.co.uk/insurance
4,4
Fremragende
20 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
he price was the best and the service…great service
he price was the best and the service was fantastic
7. september 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
I was auto renewal but did not get…Auto renewal notification missing
I was auto renewal but did not get confirmation notification prior to date which is usual. two days before expiry i receive email saying insurance will expire in two day offering me chance to get a quote. This was weekend so bit of panic. When i eventually contacted RAC to get quote i was told i am auto renew. very stressful day !!!
15. september 2026
Besvarelse fra RAC Car Insurance
Hi Jenny,
Thank you for taking the time to reach out to us about your renewal experience.
I am really sorry to hear that you found the experience to be stressful trying to secure that the policy would renew. I can see that you secured the policy's automatic renewal online in your online account weeks prior to the renewal, and a confirmation email was sent at that time, so I have this review a little confusing.
We will be in touch.
Vicky
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Bereavement
When I contacted RAC my husband had just passed away and they were so lovely and sorted out to change the policy to me with just one phone call.
11. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
The person I talked to was polite and…
The person I talked to was polite and friendly and explained all aspects of the policy. In addition the price was good and the deal was done immediately.
17. september 2026
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
The process was easy
8. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
The price was almost the same as last…
The price was almost the same as last year so I stayed with you .
11. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
A very good company and straightforward…
A very good company and straightforward to deal with.
11. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Very good service but would help at…
Very good service but would help at times of you could speak to someone
28. august 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Beetle insurance renewal
My Beetle insurance renewal price was similar to previous year, very unusual in current economic climate.
10. september 2026
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
STRAIGHT FORWARD INSURANCE IN A NO-NONSENSE FORMAT
The RAC insurance website is easy to navigate and most of the information similarly understandable. The features of the cover selected are easily reviewed in a summary table and the available add-ons similarly set out so you can 'fine tune' cover to your requirements. The only reason for not awarding 5 stars is that the certificate of insurance is a separate document that is not loaded into your on-line documents for up to 7 or 8 days later, even though your policy statement etc is available after purchase and the certificate is effectively a compilation of the key points of your policy statement/summary. I was baffled as to why I could not access my certificate of insurance along with the policy statement; it is a legal requirement and you could be asked to produce it the very next day. They do not issue a cover note to bridge the gap and there is no information or warning that the certificate of insurance can be isdsued up to 7 or 8 days after the other documents. Even stranger, when I phoned up to query the apparent omission (because there is no warning about possible delays) I was provided with the certificate within an hour, so the information was obviously available in a format that could be 'cut and pasted' into the certificate framework. Very odd and the first time in many years that the certificate was not avaiable by the time I got around to checking my policy details were correct.
16. september 2026
Highly Recommended
Everything went very smoothly and quick it was all explained to me very well so had no qualms about renewing my insurance .Would recommend everyone to get insured with the RAC.
18. september 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Excellent customer service good review…
Excellent customer service good review staff are kind which they have time for their RAC customers
31. juli 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Good service all round
Good service, Knowledgeable staff, good pricing, wide range of benefits, quick to renew, on-line car insurance easy to navigate.
16. september 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Price has gone up and i have not…
Price has gone up and i have not claimed anything for the last few years. Why?
11. september 2026
Besvarelse fra RAC Car Insurance
Hi Derek,
Hello, thank you for taking the time to share your feedback. We completely understand how frustrating it is to see your price go up, especially when you've not made any claims in recent years. As an intermediary, we can only offer the prices available to us from our panel of insurers for your renewal.
We will be in touch.
Vicky
Fantastic service
Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.
16. september 2026
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Great value and assistance
10. september 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Excellent Experience.
The website was full of information and easy to use. I was able to fine-tune the quote to get exactly the insurance I needed. The price was very competitive when compared with other providers.
21. august 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.