After canvassing the market for competitive quotes, the RAC reduced its initial offer and therefore secured my business.That’s the good news but it became clear that within the organisation the left h... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was all straightforward & fairly easy to set up. Only one slight negative...I couldn't find the excess fro windscreen & similar repairs/replacement. Overall I would recommend RAC for car insurance... Se mere
Virksomheden har svaret
All contracts for insurance/broadband/mobile etc are always excellent at point of accepting the terms. Rac provided excellent renewal price and cover. That is basically done by a computer. The reviews... Se mere
Virksomheden har svaret
Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktoplysninger
Storbritannien
- rac.co.uk/insurance
4,4
Fremragende
20 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After canvassing the market for…
After canvassing the market for competitive quotes, the RAC reduced its initial offer and therefore secured my business.That’s the good news but it became clear that within the organisation the left hand doesn’t know what the right hand is doing, as after renewing my insurance,I received both emails and post requesting me to renew. Also, I twice received the insurance certificate. What’s the problem?
15. september 2026
Besvarelse fra RAC Car Insurance
Hi Anthony,
Thanks for sharing your review with us. We're glad we could offer you a great price on your insurance, but we're really sorry about the confusion that followed. Getting duplicate letters, emails, and certificates after you've already renewed is frustrating, and we understand why it made things feel disorganized.
We want to get this sorted for you, and we will be in touch with you to see how we can help.
Thanks again for your feedback and for choosing us.
Many thanks,
Kirsty
Easy and the price is fair.
22. oktober 2025
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
If zero stars were an option ...
After 3 years of using RAC to insure my car I received a letter this morning to advise that my policy has been cancelled as I hadn't accepted my renewal ?? How odd I thought as I had not received any other communication so I call and ask to re instate my policy to be told sorry we cant do that ? When I explained that I had had no communication prior to this morning they told me I had been emailed this was in fact correct said email was in my junk folder!! I asked for a quotes and to my surprise it was almost £20 more an month than my renewal would have been? When I asked to raise a complaint I was told that their complaints team had a back log (not a surprise) and that I would be expected to wait at least 3 days for a reply - Not helpful when my vehicle is not insured ... The agent I spoke to was very apologetic but could not offer me and form of resolution .... Conclusion RAC do NOT care about there customers just about making money AVOID AVOID AVOID
23. september 2026
Uopfordret anmeldelse
Besvarelse fra RAC Car Insurance
Hi Perry,
Thank you for taking the time to leave your feedback, and I'm really sorry to hear about your experience.
I completely understand your frustration about your policy cancelling, especially with the renewal email going to your junk folder.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Tahara
my renewal was seamless and premium…
my renewal was seamless and premium slightly less than last year.
20. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
No hassle
No hassle. Price a little higher than last year but to be expected, but not by much. Timing to renew plenty of thought time given.
20. september 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Good cover.
Easy to see detailed cover.Little confused by similiar products by RAC insurance while adding extra breakdown cover,( that could just be me!)Fair price for the cover.
30. august 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Very easy to renew insurance and was…
Very easy to renew insurance and was still cheaper than the comparison sites. Also because I renewed i got a years free breakdown cover. Very happy customer
20. september 2026
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Put more information in your mail
Put more information in your mail. State vehicle and registration.
15. september 2026
Besvarelse fra RAC Car Insurance
Hi,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you felt our previous email didn’t provide you with enough information.
We appreciate you bringing this to our attention, and we’ll make sure your feedback is passed on to the relevant department for review.
Tahara
I have been with RAC for 30 years and…
I have been with RAC for 30 years and fully trust them. I am looking forward to having a knight rider come for rescue. but over 30 years its been an rac van or lorry. I am happy with the service I receive but have noted home rescue makes me wait 24 hours while in the past was treated like any rescue. I am happy with my insurance quote. I would never change from RAC never and trust to give me great service.
29. august 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Nice and easy I and safed money aswell b
20. september 2026
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to understand
20. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to insure my car at a great price!
30. august 2026
Besvarelse fra RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Couldn't have been a more simple.
Couldn't have been a more simple and straightforward process and the price was good.
15. september 2026
Besvarelse fra RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Great no problems..
Checking through my documents with this new insurance deal, I'm impressed with the benefits I have been provided with this new RAC Policy.
20. september 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to follow instructions on signing…
Easy to follow instructions on signing up.
Good price compered to other companies.
12. januar 2026
Besvarelse fra RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.