Quickin Anmeldelser 

Somos 6 inquilinas que han sufrido varias incidencias en el piso, y no nos hacen ni caso. El contacto es un robot que contesta si tienes suerte, pero tampoco soluciona nada. Ahora mismo nos encontramos sin agua con la caldera rota y no ha venido ningún técnico a atendernos, es una vergüenza.

Soy inquilina en un piso en Zaragoza. Llevamos un mes en el piso y mis compañeras y yo hemos recibido un trato nefasto, por poder decir que ha existido algún trato. Llegamos y había dos mamparas en el salón que nadie se dignaba a llevarse, por no hablar de una fuga de agua y la caldera sin funcionar. Intentamos contactar con ellos y no hay manera de que nos den soluciones.

Sarebbero troppe le cose da dire, ma per te che stai cercando informazioni su questa agenzia sappi che sono tutt'altro che professionisti. Cercheranno in qualsiasi momento di sfilarti soldi e non saranno mai disponibili per dialogare. Ho soggiornato un anno a Valencia in uno dei loro appartamenti: casa all'arrivo inguardabile, mai pulita; lavatrice rotta per 2 mesi; citofono rotto mai aggiustato; serranda in camera rotta per 6 mesi e poi "riparata" con una tenda in plastica per oscurare la luce. Ad ogni pagamento mensile si facevano pagare una tassa per l'uso dell'applicazione di pagamento (10€ in più). A fine contratto ci hanno messo esattamente 3 mesi per restituire la cauzione, ovviamente dopo minacce legali. Per non parlare del fatto che su ogni mese di affitto ci sono 50€ di sovrattassa per le bollette (in un appartamento da 5 persone sono in totale 250€, ditemi chi di voi paga 250€ al mese di bolletta per un appartamento da 50m2). Verso fine contratto hanno deciso di minacciare un'ulteriore sovrattassa di 50€ a persona se avessimo lasciato la casa in cattive condizioni. Date retta a me e a tutti quelli che hanno recensito, non affittate se volete vivere in serenità!

This company is nothing but a scam. From the moment you sign the contract, you’re abandoned. Communication is a joke — we literally had to ask our neighbours to contact our landlord because Quickin refused to reply to us.

When I moved in, no one showed up. I didn’t even know which room was mine. When I finally figured it out, the place was disgusting: filthy, dusty, broken furniture, and NOTHING like the photos. I demanded it be cleaned, and their response was: “this is not the way to do things.” Unbelievable. A clean apartment is the absolute minimum anyone can expect when renting.

To make it worse, I reported damages before moving in, but later the landlord tried to charge me for them anyway. And my deposit? They took over 3 months to refund it, didn’t return the full amount, and gave ZERO explanation for the deductions — despite me leaving the room in better condition than I found it.

This is not a one-off case either. So many Erasmus students I know also had terrible experiences with Quickin — scams, lies, and endless stress.

Do NOT rent with Quickin. They are dishonest, unprofessional, and predatory. Avoid them at all costs.

SCAMMERS.
Aside from all the hassle during your stay, which, believe me, you don't want to deal with, when it comes time to refund your deposit, THEY DISAPPEAR. They won't give it back to you! Beware of these scammers! Report them to the police and to the sites where you find their ads!

My daughter rented a room in Valladolid with Quickin. After moving out three months ago, they confirmed the room was in good condition but still haven’t returned my deposit. Now they are not responding at all. Very unprofessional and unreliable.

Muy mala organización, te tratan mal, las casas vienen muy mal montadas y les falta de todo, la encargada de la zona de valladolid una mal educada y grosera y a parte una incompetente que no tienen ni idea de nada, intentas contactar con ellos y nadie te responde, nadie se preocupa por ti, todo mal, no aconsejaría esta empresa en la vida si tienen más opciones coger las demás opciones y encima es cara

Lamentable. Para alquilar muy rápidos. Para reparar cosas fundamentales se acabaron las respuestas.

Es una empresa ESTAFADORA! Cuando se termina tu contrato y dejas la habitación dejan de contestarte el teléfono y no devuelven la fianza!!

Renting with Quickin has been one of the worst experiences I’ve had. My contract said that my €550 deposit had to be paid back within 30 days after moving out. I moved out on May 31st, and months later I still had to fight to get my money. In the end, they only sent me €500.
The contract also says that if the deposit is late, you get extra money for every day of delay. I never got that either. So they didn’t just delay my payment they also ignored their own rules.
On top of that, they always take €50 for “cleaning,” but there was no cleaning before I moved in, and no cleaning after I left. Other tenants told me the same. So that €50 just disappears for nothing.
Communication with Quickin was terrible. I had to message again and again, and when I pushed for answers, they tried to turn it around and make it seem like I was the problem. All I wanted was the money I was promised.
Quickin is not transparent, they don’t respect their own contracts, and they treat tenants unfairly. For your own good, don't rent here!!!

Nefasto, horrible. Llegas y el piso lleno de mi.. y comida de otros, la atencion si tienes un problema deja mucho que desear, tardan bastante, el movil de adorno lo tienen, y ahora una vez acabado el contrato y con la fisnza pendiente de ser devuelta, no contestan, me da a mi que ese dinero no lo voy a oler

Terrible experience with Quickin Valencia: deposit never returned, unacceptable management
I left my room on June 16th and today, September 5th, I still have not received back my 500€ deposit.
The excuse that "the utility bills have not yet arrived" is ridiculous: months have passed, other people have continued living in the apartment, and therefore it is impossible to correctly determine which costs belong to me. Who guarantees that damages caused by other tenants after my departure will not be unfairly charged against my deposit?
It is outrageous that Quickin demands maximum punctuality from tenants (with penalties even for just a few days delay in rent payment), yet completely ignores legitimate requests for the return of deposits, violating their own policy that states refunds must be made within 30 days from the move-out date.
On top of that, their customer service is useless. I keep receiving automatic replies saying that my case is “waiting to be transferred to an agent”, but in reality no one ever contacts me. This is nothing short of fraudulent behavior.
This is not the first major problem I had with Quickin. When I first moved in February into a flat chosen with one of their operators, the apartment was in a disgusting state: hair in the sinks, feces stains in the toilet, dust everywhere (to which I am highly allergic), a filthy kitchen and common areas, broken door handles (I could not even lock myself in the bathroom). For days, I was left alone in the house with a much older man I had never met before, which was completely unacceptable and unsafe.
Only thanks to the operator Marco I was able to change apartment, but I was forced to pay more for it. At that time, I was promised that because of the shocking conditions I had endured, they would not deduct the usual 50€ cleaning fee from my deposit. Yet, as of today, I have not received a single cent back.
This is scandalous and unacceptable. If I do not receive my deposit immediately, I will proceed with:
A formal complaint to the Spanish authorities
A report to European and Spanish consumer protection agencies
Legal action for fraud and misappropriation.

Avoid Quickin Valencia at all costs. Zero professionalism, zero respect for clients, and highly questionable practices that border on fraud.

Tuve un alquiler con ellos en Elche que finalizó en julio, antes del 1/09 debían devolvérme la fianza y no sólo no me la han devuelto sino que es imposible contactar con ellos, móviles apagados, contestadores de voz llenos…, siento impotencia. Pague puntualmente todos los meses y no tengo mi dinero ni manera de contactar con ellos y reclamarlo y en el chat de incidencias estoy en bucle con una IA que no me aclara nada. Decepcionante!!!!

Buenas, es una empresa fantasma. No responde a los problemas, no devuelve fianzas cuando no hay deperfecto. Lo que me indigna es que haya obtenido una subvención de la Comunidad Valenciana por favorecer el empleo juvenil (es a costa de los inquilinos a los que no devuelve la fianza).
Vergonzoso.

FUYEZ!!! Entreprise vraiment à fuire. J'ai reçu une chambre remplie de saleté, mégot de cigarette. Rien n'était nettoyé, matelas dans un état pitoyable j'ai du prendre une chambre d'hôtel. Aucune réponse du service on est livré à soi même et on ne récupère par son argent. à absolument fuire.

One of the worst agencies for renting houses in Valencia. Unprofessional and untrustworthy. My contract lasted 10 months (September 2024 - June 2025), and during the entire stay, surreal situations arose:
1) On my arrival day, which had been agreed upon for several months, I was forced to climb in through the window to access my room due to the lack of keys. When I contacted them, they informed me that since it was a Sunday and therefore a day off, no one could bring me the keys to my room and that I would have to wait until the next day, leaving me unable to leave to resolve some issues regarding my long stay.
2) They made "unannounced" checks at inopportune and inconvenient times, making absurd demands regarding cleaning, such as having to clean behind the washing machine, which was embedded in the cabinet and therefore unable to access it.
All this while threatening us with fines if we didn't clean as they required.
3) The house in general was not properly maintained. My room flooded twice because the toilet base wasn't sealed, and we had to wait a full 7 months to resolve this issue.
4) Unfortunately, I lost my keys during my stay, and as is only right, I had to replace them out of my own pocket. However, I won't accept a €25 fine, to be paid within 24 hours of the incident, and the return of the copy of the keys they gave me within 24 hours. Otherwise, the fine would increase by €10 per day.
5) Their contract has very strict payment terms, such as a €10 increase for each day past the deadline for paying the monthly rent. Yet, despite being very precise with all the payments, I still have to return the deposit corresponding to one month's rent two months after the end of the contract. When I contacted them, I was told first that I needed to check for any additional bills, and then I was informed that they were having technical problems.

Trust me when I tell you, don't make the same mistake I did by trusting these unprofessional and insincere people.

The firm is not professional and I recommend to not rent via quickin.
When I first contacted the firm, everything went quickly, but kind of rushed. I was often asked via WhatsApp (which is okay to use, but rather unprofessional in my view) to submit all paperwork. After that I had lots of issues:
First, payment works with a 3rd party application. The website (rent your nest) is suspicious, on the one side because the domain is "the-roommate" but it says rent your nest on the website, on the other because I had to pay an extra fee of 11€ for each payment (which 77€ in total for what..?). Having a third party provider which I have to pay and submit my data to shouldn't be an option.
The second big issue was the arrival: No one was there. They say they send a code for the doorlock via E-Mail, but there was no code neither a link in the E-Mail. I was lucky that a roommate was at home to let me in and share her code with me. The next issue happened to my other roommate: His door got shut because of the wind, but it was locked from the inside. He and the stood outside the room and keys were still inside. He did not lock it, it happened by accident. It then was hard to reach the contractor and ask for help, which he didn't got.
The stay itself was okay, nothing too special. not too well equipped but fine for the price.
However, at some point the electric doorlock started to not work properly. At some points the door would not let you in. My guess is that the battery was low, so I send a video to the landlord to have it replaced. Nothing happened, no one ever came while I stayed.
Another issue I ran into was to change the contract. I knew 3 months in advance that I will probably not stay as long as I said. It was not possible to change it. But I got e-mails in case I wanted to stay longer. It is not a critic, but it would have been a positive point if this worked out.
But the worst experience was getting back the deposit: Almost 2 months after I moved out I haven't received neither an update nor the money itself.

He estado con ellos diez meses desde septiembre de 2024 y salí del apartamento en junio. Corred, y no miréis atrás.

Son súper amables hasta que firmas el contrato. Desde ese momento, reza porque no haya ningún problema en el piso porque no lo van a solucionar (en mi caso, tardaron 6 MESES de insistencia semanal y a veces diaria por mi parte en arreglar una puerta de armario que tenía un espejo roto, que podía terminar de caerse en cualquier momento, desde el día en que llegué; y cuando me fui aún seguíamos esperando por el microondas que estaba "pedido" el mismo día que se estropeó el anterior y que tuvimos que reponer nosotros de nuestro bolsillo al final).

Si necesitas cualquier tipo de atención, no pasa nada; el bot que tienen para hablar con ellos te pasará amablemente con un agente... a veces. Deben estar muy ocupados, porque llevo tres semanas esperando a que me respondan a los mensajes. Mensajes con respecto a una fianza que ya llevan dos meses de retraso en devolver, y que no espero que lo hagan. La última vez que contacté con ellos directamente me dijeron que "las quejas al defensor del consumidor". Pues bien, eso haré.

Extra: después de otro mes de insistir y tras amenazar via reclamación formal a la empresa, hoy he recibido la fianza de vuelta (y también mis compañeros de piso con los que he estado en contacto). O debería decir parte de ella porque, además de los 50€ que se reservan para labores de limpieza, han desaparecido mágicamente otros 15€ sin ninguna explicación por su parte. Por favor, gente, no caigan en la trampa de esta empresa.

Desde el primer momento que me mudé, les trasladé cosas a arreglar y en ningun momento las arreglaban, se quedaba en espera con un robot que no daba soluciones.
Y lo del momento de irme fue peor, el ultimo dia decidi irme despues de comer, pues resulta que vinieron las limpiadoras por la mañana a limpiar ese cuarto y me llamó una tal Florencia a obligarme que o me iba en 20 minutos o llamaba a la policia. Yo le indicaba, que me iba a ir del piso ya que tenia otro firmado, pero no podia irme esa mañana ya que trabajaba. No puso ninguna facilidad y lo unico que hacia era amenazar con la policia con bastantes faltas de respeto de por medio.
Una verguenza
Si podéis, nunca elijais un piso en esta empresa, deja mucho que desear.

Desde el primer momento que me mudé, les trasladé cosas a arreglar y en ningun momento las arreglaban, se quedaba en espera con un robot que no daba soluciones.
Y lo del momento de irme fue peor, el ultimo dia decidi irme despues de comer, pues resulta que vinieron las limpiadoras por la mañana a limpiar ese cuarto y me llamó una tal Florencia a obligarme que o me iba en 20 minutos o llamaba a la policia. Yo le indicaba, que me iba a ir del piso ya que tenia otro firmado, pero no podia irme esa mañana ya que trabajaba. No puso ninguna facilidad y lo unico que hacia era amenazar con la policia con bastantes faltas de respeto de por medio.
Una verguenza
Si podéis, nunca elijais un piso en esta empresa, deja mucho que desear.