Purr & Mutt Anmeldelser 

2.399
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very happy with my experience with purr and mutt Had been gifted a portrait of my own dog a few years ago and loved it so decided to get one for my parents of their little prince Delivery got lost... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely wonderful customer service. Despite my not being able to take a great picture of my cat, they managed to (yet again) produce a gorgeous portrait. This is my second time ordering from them... Se mere

Bedømt til 4 ud af 5 stjerner

I have ordered from this company before and was extremely happy with my purchase, as was the recipient! Definitely a 5* experience!! When I wanted another picture for a gift for my other daughter I di... Se mere

Bedømt til 5 ud af 5 stjerner

The portrait came out FANTASTIC! I had a photo of our late cat that didn’t quite meet guidelines, but the Purr and Mutt team made it happen anyway given the circumstances. My partner didn’t even fully... Se mere

Virksomhedsoplysninger

  1. Erhvervsservices

Skrevet af virksomheden

Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(2.399)

94 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Not what I expected at all

I must have ordered from a different company for my daughter. I bought her two pics of her cats with royal outfits and they came as canvas prints. This one I just ordered is just a picture. Not happy that I paid that much for a photo. Much happier with my previous purchase

29. august 2025
Purr & Mutt-logo

Besvarelse fra Purr & Mutt

Hi Kim, thank you for your review. We offer all of our designs as both art prints (framed & unframed) and on canvas. The item you selected with this order was an art print, which is why it looks different to the canvas you purchased previously.

If you’d love to have this design on canvas instead, just get in touch with us and we’ll be happy to arrange it for you at a discounted rate.

We really appreciate your support and hope you enjoy your artwork.

Bedømt til 5 ud af 5 stjerner

Fell In Love

At first I wasn't sure what to expect until I saw the preview. I just fell in love with it and when I received my framed picture through the post I couldn't believe how great it looked ❤️.
The company done a fantastic job with the picture I sent. I sent a few and I knew the quality wasn't great but they managed to make it look fabulous.
I have already recommended this company to friends and family and said they will not be disappointed in anyway what so ever.
Thank you PurrandMutt 😊 I'm so happy xx

8. august 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Came folded and creased

The picture looks great but shipped to New Zealand folded and creased just isn't good enough for the cost. Wouldn't be hard to roll and send in a poster tube.

22. august 2025
Uopfordret anmeldelse
Purr & Mutt-logo

Besvarelse fra Purr & Mutt

Hi Belinda,

Thank you for your feedback. We send some of our prints flat when possible, as rolling them into a tube can make them difficult to flatten out due to the thickness of the paper. Of course, if your item has arrived damaged, we’ll happily replace it for you. Please send a couple of photos of the damage to help@purrandmutt.com
and our team will get a replacement sent out straight away.

Best wishes,
The Purr & Mutt Team

Bedømt til 1 ud af 5 stjerner

Disappointed with the level of carelessness.

I ordered a framed print with my dog in female attire. I waited the maximum advertised wait for the proof (5 working days, 7 days including the weekend) to receive a proof of my dog in male attire... not the one I ordered. After requesting the changes, I then received a rushed proof version of the correct attire but with an oddly oversized hat not fitted to my dog's head. I then had to request another change to fit the hat properly, as per the advertised example. So disappointed to wait all this time for two careless mistakes and have to further wait to see if finally done correctly with care. Also, no reply to the email I sent and no telephone number to call.

I had wanted to order a canvas using a different image but have been so disappointed thus far that I am reluctant to order again and will instead try a different company. This situation could have easily been avoided with care and attention on both occasions and as this is a gift for my daughter, I am worried it will not arrive in time.

Edit: Now received a proof of the hat appropriately sized as asked but hat now randomly slanting at an angle which is neither as per the advertised image nor in line with my dogs head position and now covers her dominant eye in the image... she looks dishevelled with a hat hanging off at an odd angle! I couldn't be more disappointed. Really wish I could just cancel and receive a refund. Now waiting for proof number 4 and hoping for no more careless, rushed or random changes. So frustrating! Also just noticed the reply from Purr and Mutt below... I can assure you the hat was oddly oversized, far above the advertised example and looked completely out of place and rushed... not a matter of personal taste!

26. august 2025
Uopfordret anmeldelse
Purr & Mutt-logo

Besvarelse fra Purr & Mutt

Hi Kelly,

I’m really sorry about the mix-up with your order, we know how frustrating it is when you’re waiting on something special, especially as it’s a gift for your daughter. The first proof was sent with the wrong attire and that’s completely on us.

Just to explain, you sent the same request both by email and through our proofing page. To avoid doubling up, we replied directly on the proofing page and sent your updated preview there.

The hat design is usually made a bit oversized for that classic look, but we totally understand it comes down to personal taste. That’s exactly why we offer unlimited revisions. The new preview has now been sent over with the hat adjusted, and we’ll happily make any more tweaks you’d like until it’s spot on.

Thanks for giving us the chance to put this right.

Kind Regards
The Purr & Mutt Team

Bedømt til 5 ud af 5 stjerner

Order four portraits of our pampered…

Order four portraits of our pampered babies, when we received the 1st proof we didn’t like one of the outfits that we had chosen. Purr & Mutt made the requested change very promptly to our delight. Absolutely love our pictures. From start to finish everything was dealt with professionally and thoroughly. Great delivery. Highly recommend.

5. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

SAFELY RECEIVED IN NEW ZEALAND!…

Purr and Mutt did such a beautiful portrait of our two dogs as The Royal Couple for my husband’s birthday that I put in an order INSTANTLY for another portrait for my hard-to-buy for best friend’s two dogs in the same pose.
Purr and Mutt are friendly, helpful and easy to deal with.
I am in New Zealand and my portrait arrived beautifully bubble wrapped in a ‘fragile’ box completely undamaged!!! I would highly recommend Purr and Mutt to anyone who wants a perfect lasting portrait of their furry best friends! Cherry Daly in NZ

8. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Colonel & The General Photo

Had a fab photo made of my friend’s 2 labradors for her 60th birthday. Process was very smooth and quick. Friend is absolutely blown away with the pic of her fur babies! Very good quality and can’t recommend highly enough ❤️

25. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A forever piece

Your work is something we will keep forever! Love the care and attention to detail! This is the second painting we have ordered from you. I have also recommended it to my brother for his children.

28. juli 2025

Dette er Trustpilot

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