I scheduled my transport months in advance. I filled out the paperwork. They took forever to answer questions and then insisted that I, a single person NOT a business, obtain an EIN. When I tried to e... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Puerto Rico Car Transport has been very professional, Hacienda is the one who makes everything more complicated then it should. I got the notification from PCT to get my documents on the 17th Wednesda... Se mere
The car arrived early and in perfect condiciones. They answer every question at any given time vía phone and email. Althought we never recieve a call before the Date change and that could've cause of... Se mere
Your staff was very helpful in informing me of the many requirements needed to ship my vehicle to the states. They informed me of the status of my truck shipment and drop off and pickup went smoothly... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Puerto Rico Car Transport is a leading provider of automobile shipping services to and from the port of San Juan, PR. We offer direct service to or from any location in the United States. At Puerto Rico Car Transport, our goal is to make vehicle shipping to and from Puerto Rico as easy and cost effective as possible.
Kontaktoplysninger
4,5
Fremragende
151 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Clear instructions throughout the whole…
Clear instructions throughout the whole process. The only thing I could add would be to inform the customer to create a SURI login as soon as possible to avoid the extra 3 day wait.
2. juni 2026
Besvarelse fra Puerto Rico Car Transport
Thank you for your feedback. We're glad to hear the instructions were clear throughout the process. We also appreciate your suggestion regarding the SURI login and will keep it in mind as we continue working to improve the customer experience.
Besvarelse fra Puerto Rico Car Transport
Thank you for your positive feedback. We’re so happy to hear you felt the service was quick and easy. We appreciate your business and hope to assist you again in the future.
It was a quick appointment
It was a quick appointment, Great Service, All on time, Complete instructions, very thankful.
25. maj 2026
Besvarelse fra Puerto Rico Car Transport
We’re really glad to hear everything was quick and on schedule, and that the process was easy to follow all around. It’s great to know the experience went well for you, and we appreciate you taking the time to leave your feedback!
My experience has been super excellent
My experience has been super excellent. The whole process is immaculate, transparent and reliable. I use them again for my eclipse cross. 100% satisfaction and recommendation.
15. maj 2026
Besvarelse fra Puerto Rico Car Transport
Thank you for the great review! We’re so happy to hear you had an excellent experience with our service. Your support and recommendation truly mean a lot to us, and we look forward to helping you again in the future!
Todo el proceso fue sencillo y te…
Todo el proceso fue sencillo y te explican todo detalladamente segun lo que necesitas para poder realizar el envio
13. maj 2026
Besvarelse fra Puerto Rico Car Transport
Thank you for your kind review! We’re glad to hear the process was simple and that our team was able to explain everything clearly and in detail. We truly appreciate your trust and thank you for choosing us for your shipment!
¡Muchas gracias por su amable reseña! Nos alegra saber que todo el proceso fue sencillo y que nuestro equipo pudo explicarle todo claramente y en detalle. Agradecemos mucho su confianza y gracias por elegirnos para su envío.
Very easy to work with and clear instructions
Very easy to work with. Friendly and helpful. I shipped from PR to Florida. You need to know this:
1. The proof of no insurance claims is only good for 20 days. (not 30)
2. The police WILL NOT inspect until you have the proof of no fines. (3 Days).
3. When you go to CESCO for the proof of no fines, buy your stamps there (in Aguadilla, it is in the same mall). That way, you get the proper stamps and pay the proper amount.
The shipping is easy, and pick up in Florida is easy as well. Make sure you verify the location of the pick up, as the paperwork from Puerto Rico was not accurate, so just call the port in Jacksonville.
Ralph and Diana were awesome and so helpful. Thank you for making the transport easy and stress free.
19. marts 2026
Besvarelse fra Puerto Rico Car Transport
Thank you for your detailed feedback! We’re glad to hear the process was smooth and that your experience was stress-free. Your tips about the paperwork and pick-up process are very helpful for others planning a shipment. We appreciate you choosing us and look forward to assisting you again in the future!
Besvarelse fra Puerto Rico Car Transport
Thank you for the great feedback! We're glad to hear you found the process fast, convenient, and reliable. We appreciate your support!
Besvarelse fra Puerto Rico Car Transport
Thank you for your feedback! We’re glad you had a great experience and appreciate your support.
¡Gracias por sus comentarios! Nos alegra saber que tuvo una buena experiencia y agradecemos su apoyo.
The process was flawless
The process was flawless. Dianna at Puerto Rico Car transport was very helpful and gave me relevant information as the process progressed. The car arrived in San Juan in perfect condition.
4. marts 2026
Besvarelse fra Puerto Rico Car Transport
We are so pleased to hear that you had a flawless experience! We always aim to make the transport process stress-free by communicating with our clients. Thank you for your review!
It needs to find better people for Customer Service
It needs to find better people for their customer service. The agent was unprofessional and didn’t provide the appropriate updates and changed the pickup dates at their convenience. Same excuse after another. The truck broke down. They cancelled the order just because they couldn’t provide a service.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Puerto Rico Car Transport
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating delays and changing schedules can be.
All pickup and delivery dates are estimated, as carriers can run into unforeseen issues such as mechanical breakdowns, traffic, weather, or route changes. This is stated in our Terms of Agreement and was communicated to you during the process. While these situations are sometimes unavoidable, we understand the importance of clear and professional communication throughout.
As for the cancellation, our records show that the request to cancel the order was made on your end, and we processed it per that request. We would not cancel an order without customer authorization.
We appreciate you bringing this to our attention and will continue working to improve our service and communication moving forward.
PR Car transport made everything so…
PR Car transport made everything so simple with detailed directions and constant follow up through the whole process from drop off to delivery. Even though on our end we ran into problems we had the full cooperation help and understanding from Diana and Giselle which were instrumental in helping with all issues. Great company that takes a personal interest in its clients and adds a personal touch to their professionalism. Excellent choice to transport your vehicle.
20. februar 2026
Besvarelse fra Puerto Rico Car Transport
Thank you for sharing your feedback! We’re thrilled to hear that the process was smooth and well-communicated from start to finish. It’s great to know that our team was able to provide support and guidance throughout, helping to navigate any challenges along the way. Providing personalized service while maintaining professionalism is something we truly value, and we’re glad it made a difference for you. We appreciate your kind words and recommendation!
Excelente servicio
13. februar 2026
Besvarelse fra Puerto Rico Car Transport
Thank you so much for your feedback! We truly appreciate you taking the time to share your experience.
Car came as promised.
5. februar 2026
Besvarelse fra Puerto Rico Car Transport
Thank you so much for your feedback! We’re thrilled to hear your car arrived as promised and that the process went smoothly. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Besvarelse fra Puerto Rico Car Transport
We’re glad everything went smoothly, from the pricing to the service, and that your car was delivered quickly. Thank you for your feedback.
Both car were delivered as promised and…
Both car were delivered as promised and on time
8. januar 2026
Besvarelse fra Puerto Rico Car Transport
Thank you for your feedback. We’re happy to hear both vehicles were delivered on time as promised. We appreciate you choosing us and sharing your experience.
I loved the fast
I loved the fast, reliable and Great Experience of shipping my vehiclr , Thank You so much. Will recommend 100%.
9. januar 2026
Besvarelse fra Puerto Rico Car Transport
Thank you so much for your kind words. We’re thrilled to hear you had a fast reliable and great experience with your vehicle shipment. We truly appreciate your recommendation and support. Thank you for choosing our service.
Attention to detail
They walked me through all required documentation and what to send to my son so that everything went smooth at time of vehicle making it to PR.
18. december 2025
Besvarelse fra Puerto Rico Car Transport
Thank you for your feedback! We’re glad the documentation process was clearly explained and that everything went smoothly. We appreciate you choosing us.
Smooth process
Smooth process. The customer service is excellent. Helped me whenever I had doubts.
20. december 2025
Besvarelse fra Puerto Rico Car Transport
Thank you for your feedback! We’re happy to hear the process was smooth and that our team was able to help whenever you had questions. We appreciate your support.
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