First class for the ordering. Sadly FedEx the carrier failed to deliver the item as promised on Friday. We were in the house all day,but despite FedEx claiming to have called, we informed them that th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Used this company on several occasions and If the items you require are in stock they are dispatched very quickly. It’s worth taking time at the point of ordering to check current stock as if one part... Se mere
Virksomheden har svaret
After asking the company by email for which part I needed I received a email back stating which parts and numbers I need and once ordered they were sent out within 24 hours
Virksomheden har svaret
Took nearly 7 weeks to get some replacement wheel bolts for my Bailey caravan. I wouldn’t have thought this was a particularly specialised item to obtain and would have thought you would keep them in... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2016 to deliver exceptional service and delivery of parts and accessories for caravans and motorhomes, PRIMA Leisure provides a comprehensive aftercare service for Bailey customers and retailer network.
Kontaktoplysninger
Bristol, Storbritannien
- 0344 326 4000
- info@primaleisure.com
- primaleisure.com
4,3
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra PRIMA Leisure
Hi Tina,
We appreciate your feedback! We are so happy to hear that you found our product to be very good and that the delivery and service were easy and quick.
Kindest regards
PRIMA Leisure Customer Service Team
Excellent service and product
Excellent service and product. Delivery was delayed but the team at Prima kept me informed.
21. juli 2026
Besvarelse fra PRIMA Leisure
Hi Ian,
We're so happy you had an excellent experience with our service and product! We appreciate your patience and understanding regarding the delivery delay.
Kindest regards
PRIMA Leisure Customer Service Team
All perfect
22. juli 2026
Besvarelse fra PRIMA Leisure
Hi Andrea,
We're delighted to hear everything was perfect. Thank you for your wonderful feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Roy,
We’re glad you were pleased with our quick service. We appreciate your feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Bailey fridge shelf
Item ordered was fridge shelf fits perfect well packaged no fuss or palaver,I'm used to postage free but you can't please everyone
21. juli 2026
Besvarelse fra PRIMA Leisure
Hi Ken,
We're so happy to hear the fridge shelf fits perfectly and arrived well-packaged! We appreciate your understanding regarding postage. Thank you for your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Phil,
We are so pleased to hear that you had an excellent experience with our service and customer care. Thank you for your wonderful feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Everything about these is spot on
Everything about these is spot on. From the website to ordering to delivery
14. juli 2026
Besvarelse fra PRIMA Leisure
Hi Ray,
We are so happy to hear that your experience, from browsing our website to receiving your order, was excellent. Thank you for your wonderful feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Reasonably priced and delivered in good…
Reasonably priced and delivered in good time, thanks
14. juli 2026
Besvarelse fra PRIMA Leisure
Hi Chris,
We're so pleased to hear that you found our pricing to be reasonable and that your delivery arrived in good time. Thank you for your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Sue,
We're so happy to hear you had an excellent experience with our service and that your product arrived as described! We appreciate your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Exact part ordered for our caravan…
The Exact part which I ordered for our caravan, fitted and it was also delivered to correct address may I add, and also on time...
20. juli 2026
Besvarelse fra PRIMA Leisure
Hi Kevin,
We are so pleased to hear that the part for your caravan was exactly what you needed and arrived promptly at the correct address. We appreciate your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Good products with fast delivery
13. juli 2026
Besvarelse fra PRIMA Leisure
Hi Tony,
We appreciate your positive feedback! We are so pleased you were happy with our products and the fast delivery service.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi,
Thank you for your kind feedback! We're delighted to hear you were happy with the fast delivery.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Wayne,
Thank you for your wonderful review! We are so pleased to hear that your purchase was a hassle-free experience. We truly appreciate your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Quick ,efficient and on time as usual
Quick ,efficient and on time as usual, very reliable
20. juli 2026
Besvarelse fra PRIMA Leisure
Hi Steve,
We are so pleased to hear that you found our service to be quick, efficient, and reliable. Thank you for your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Good service excellent prices
Very good service and the product was competitively priced
20. juli 2026
Besvarelse fra PRIMA Leisure
Hi George,
We're so pleased to hear that you received such good service and found our product to be competitively priced. Thank you for your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi David,
We are delighted to hear that you experienced excellent and prompt service.
Kindest regards
PRIMA Leisure Customer Service Team
Good product at a reasonable price
Good product at a reasonable price, good delivery times
10. juli 2026
Besvarelse fra PRIMA Leisure
Hi Alan,
We're so pleased to hear that you found our product to be good and reasonably priced, with efficient delivery times.
Kindest regards
PRIMA Leisure Customer Service Team
Excellent
Catalogue is easy to navigate. Products as requested and delivered on time what else can I say
13. juli 2026
Besvarelse fra PRIMA Leisure
Hi Martin,
We're so glad to hear you found our catalog easy to navigate and that your products arrived as requested and on time!
Kindest regards
PRIMA Leisure Customer Service Team
Excellent purchase. Order received in good time
Order received in good time. Always kept up to date. Product is excellent quality and does the job brilliantly 😊
15. juli 2026
Besvarelse fra PRIMA Leisure
Hi Sharon,
Thank you for your wonderful review! We're so pleased to hear that your order arrived promptly and that you were kept informed. We're especially happy that you find the product quality excellent.
Kindest regards
PRIMA Leisure Customer Service Team
Good service
15. juli 2026
Besvarelse fra PRIMA Leisure
Hi Charlie,
Thank you for your review! We're pleased to hear that you were happy with the service you received.
Kindest regards
PRIMA Leisure Customer Service Team
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