Absolute garbage, had a hole in 4 months on my 150ft hose. They wrote me to tell me I was getting a new hose which never came. I cannot even get in touch with Pocket hose customer service. Wrote two m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Pocket Hose 2.0 100-foot length fails to maintain its "dynamic operational length" under open-flow conditions. Meaning, that as long as you have 100% water pressure filling the hose, it expands to... Se mere
Virksomheden har svaret
i originally bought the copper bullet and it did not last as long as i expected. pocket hose company sent me the ballistic hose and i love it, seems much more durable. i'm really grateful they care ab... Se mere
Virksomheden har svaret
I really liked this hose while it lasted. It was light weight and practically rolled itself up when finished using. But the nozzle just fell off after only about 1 year of use. And the nozzle w... Se mere
Virksomheden har svaret
2,2
Under middel
213 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the hoses
Love the hoses. I have 2 and they are fantastic. Light weight and easy to move around. Had one that was leaking and the company replaced it at no charge. Very good customer service department. You guys are awesome.
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Richard,
Thank you so much for your wonderful review! We're thrilled to hear that you love the hoses and find them lightweight and easy to use. It's great to know our customer service team was able to help promptly with the replacement. We truly appreciate your feedback and your continued support means the world to us.
— Keith, Pocket Hose Support
Hose works just as advertised
Hose works just as advertised - amazing
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Linda,
Thank you so much for your wonderful feedback! We're thrilled to hear that the hose is working just as you expected. Your support means the world to us, and we look forward to serving you again in the future.
— Keith, Pocket Hose Support
Poor Quality
We purhased 3 Pocket Hoses of different lengths. The collar on every one of them broke. I called and was promosed replacements but they never came.
30. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Barbara,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
I Was shipped two bad hose nozzles out…
I Was shipped two bad hose nozzles out of four.
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Max,
We are sorry to hear about the issue with your purchase and apologize for the inconvenience caused. We had sent a request to gather additional information but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
After not even a year
After not even a year, the hose blew a hole. I'm super disappointed and do not recommend this product.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Jeannie,
We sincerely apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Defective hose nozzles
I have sent a least five emails regarding the quality of the hose nozzle. I bought three hoses that came with a nozzle . All three leak allot. I won't use them as at least half the water coming out of the spray is wasted. In my emails I asked if there was a fix with no answer. On another email I asked for three replacements. the answer is we are out of stock until mid September. This is now October and I receive a pocket hose email selling the nozzle and other components.
The hoses work ok, but I need nozzles . Without them the hose is no good.
When will I get the three free replacement nozzles? It's long past mid September.
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Catanzano,
We sincerely apologize for the inconvenience you've encountered with our product. To resolve this matter, we previously requested additional information about your order, which is essential for further investigation. Unfortunately, we have not received the details necessary to identify your account due to the timeline constraints set by Trustpilot. To expedite the resolution process, we kindly ask you to contact our customer support directly at customersupport@pockethose.com. Our dedicated team is ready and eager to assist you in addressing this issue.
— Keith, Pocket Hose Support
GREAT CUSTOMER SERVICE
I had a problem with a leak in one of my 100 foot hoses. After contacting pockethoses customer service in the blink of an eye I received a new 100 foot hose.WHAT A GREAT COMPANY. THANK YOU for the speedy responce.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Mark,
Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our customer service. Your feedback means a lot to us, and we're grateful for your continued support. We're always here to help whenever you need us!
— Keith, Pocket Hose Support
My sister bought a pocket hose
My sister bought a pocket hose. She is happy with hers. So I bought one. I used it for the first time today. I love it!
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Nancy,
Thank you so much for your wonderful review! We're thrilled to hear that you and your sister are both happy with the pocket hose. Your feedback means a lot to us, and we truly appreciate your continued support. Enjoy using your hose!
— Keith, Pocket Hose Support
Lightweight, easy to handle & move around
Lightweight, easy to move around; the part that goes on my water spigot doesn't leak! First thing to not leak when placed there. I put two hoses together to reach farther. Hoping it lasts for many years!
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Kay,
Thank you so much for your wonderful review! We hope it lasts for many years to come and continues to make your tasks easier. We truly appreciate your feedback and your continued support.
— Keith, Pocket Hose Support
My hose has developed a leak and a…
My hose has developed a leak and a hole, despite being advertised with a 10-year warranty. I’ve reached out to ask how to return it for repair, but I still haven’t received a response. Now I’m being told it must be returned in the original packaging—which is completely unreasonable. Who keeps a box for two years for a product that’s supposed to be durable and high-quality? This feels like a deliberate barrier to honoring the warranty and borders on false advertising.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello James,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information concerning your order but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication.
We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
I have purchased 4 100 ft pockets…
I have purchased 4 100 ft pockets hoses. The hose areas are ok. However, the connections and the spout heads are all either, leaking, cracked, or inoperable. These plastic housings are the worst. My recommendation would be to make them out of a stronger, water proof material. Making them in plastic is a bad idea.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Dewill Restaurant Management Inc,
We truly apologize for the troubles you've been facing with our Pocket Hose. Your feedback is essential to us, and we're committed to improving your experience.
We had sent you a request to get additional information regarding your order, which we need to investigate this situation further and provide you with a resolution. However, we haven't received any details from you within the timeline set by Trustpilot, so we've been unable to locate your account or make further contact. We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
I like how the hose expands however if…
I like how the hose expands however if it gets caught on something sharp like a rose thorn it will pierce it and no longer work. Hose can’t be left in garage during winter it cracks. Nozzle is rather delicate and doesn’t stay sealed well to connector. I’ve had to replace that several times and it always need several washers to stop leaks.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Carole,
Thank you so much for your honest review. We truly appreciate you taking the time to share your experience with the hose. Please be sure to follow the usage instructions provided in the manual to help ensure its longevity. Your feedback is very valuable to us, and we’re grateful for your continued support. If you have any further questions or need assistance, don’t hesitate to reach out.
— Keith, Pocket Hose Support
I like the pocket hoses
I like the pocket hoses. I have three. I also have the swivel connector. I love them all! But my latest purchase of the nozzle was not so good. It does not shut off completely. I called to find out what to do about it and was told it’s out of stock and call back in three weeks. Richard Thomas
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Richard,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information concerning your order but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Bought two hoses and both within 6…
Bought two hoses and both within 6 months had pin holes in both had to have both replaced. Because they happened about a week or two apart they wanted me to pay the postage
Now after a year one of them has a pin hole again waiting to see if the other one gets one in the next couple of weeks before I file another claim
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Thomas,
We apologize for the inconvenience you've experienced with our products. We kindly urge you to directly reach out to our customer support directly at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further. Your satisfaction is our priority, and we will strive to resolve this issue as swiftly as possible.
— Keith, Pocket Hose Support
I have one 25-foot and one 50-foot hose…
I have one 25-foot and one 50-foot hose that are leaking. I need a replacement for both hoses.
Would not buy
28. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Ray,
We apologize for the inconvenience you've experienced with our products. We kindly urge you to directly reach out to our customer support directly at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further. Your satisfaction is our priority, and we will strive to resolve this issue as swiftly as possible.
— Keith, Pocket Hose Support
I have bought six of your hoses
I have bought six of your hoses. As much as I want to love them, I’ve had nothing but problems with all of them from leaking hoses and crappy spray patterns over time.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Bruce,
We truly apologize for the troubles you've been facing with your hoses. Your feedback is essential to us, and we're committed to improving your experience.
We had sent you a request to get additional information regarding your order, which we need to investigate this situation further and provide you with a resolution. However, we haven't received any details from you within the timeline set by Trustpilot, so we've been unable to locate your account or make further contact. We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
No order confirmation, shipping info and haven't received product
I haven't received the hose OR any order confirmation or shipping information. Please respond!
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Sean,
We apologize for the inconvenience you've experienced with your purchase. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support directly at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Really a great hose I have 3 My only…
Really a great hose I have 3 My only problem is that I had one rupture which was replaced at no cost to me. I now have a second hose that is leaking somewhere in the middle I am waiting for a response to my email
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello John,
We apologize for the inconvenience you've experienced with our product. We had sent a request to gather additional information concerning your order so that we could investigate this situation further. However, we haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. We kindly urge you to directly reach out to our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
This is my second Pockethose
This is my second Pockethose. They are great hoses and work as advertised. The reason it is not 5/5 is because both times I ordered I did not receive the swivel attachment to connect to my spicket. Other than that I love it.
26. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Ron,
Thank you for reaching out to us regarding your concern with the missing swivel attachment (Pocket Pivot). We sincerely apologize for any inconvenience this may have caused.
We had previously sent you a request for additional information to locate your order but did not receive a response, which is why we currently do not have your order details.
It's important to mention that not all our hose models include the Pocket Pivot. This accessory is provided only with the Copper Head model. Please verify whether you purchased the Copper Head or another model, such as the Copper Bullet, Silver Bullet, etc., which do not come with the Pocket Pivot.
Should you require further assistance, please feel free to reach out to our customer support team directly at customersupport@pockethose.com. We are here to help!
— Keith, Pocket Hose Support
It busted after using it twice
It busted after using it twice, spent all this money on 2 of them. I haven't tried the 25ft on but the 50ft one was garbage
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Pockethose
Hello Robert,
We apologize for the inconvenience you've experienced with our products. We had sent a request to gather additional information but haven't received the necessary details from you within the timeline set by Trustpilot; hence, we've been unable to identify your account or make further communication. Please contact our customer support at customersupport@pockethose.com. Our team is fully prepared and willing to assist you further.
— Keith, Pocket Hose Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.