Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The support is terrible, I got no answer on my package, and how I can track it. The tracking number I was provided with was registered nowhere, so I have no idea when the package will be sent. Additio... Se mere

Bedømt til 2 ud af 5 stjerner

Ordered boots on December 1. Even included a tip because I loved the 1st pair of boots I ordered several months prior. Received an email beginning of February saying boots would arrive in 10 days but... Se mere

Bedømt til 5 ud af 5 stjerner

Ho acquistato un paio di stivali, gli "ELVIS PRESLEY Harness Boot". La qualità del prodotto è ottima, all'altezza di un brand di alto livello e assolutamente in linea con le aspettative. Purtroppo per... Se mere

Bedømt til 5 ud af 5 stjerner

Don’t worry much about the mixed reviews on Pochley down below. I just got my Jim Morrison black leather boots and yes they’re the best alternative to the saint laurent Lukas. Quality, shape and the o... Se mere

Virksomhedsoplysninger

  1. Støvlebutik
  2. Tøjbutik

Skrevet af virksomheden

On a mission to bring the Rock’N’Roll to its former glory. For years, our passion for boots has driven us to offer a product at the highest level. The result of Blake Stitched construction and the care of expert craftsmen, our boot has been anointed by our customers as the best they have ever worn. We invite you to try it on! Also don't forget our collection of jackets, made with same passion and dedication. We're POCHLY, Made in Italy with love.


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

267 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 6 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very serious and prompt in communication and delivery.

With a few days delay due to the transport company, I received the Muddy Waters boots that I ordered. The quality is truly exceptional and so is the packaging. I was patient and ordered them at a promotional price, an extra point! I mention that with the delivery I received a coupon with a 20% discount for the next order that will be soon. The boots are gorgeous! Thank you POCHLY

8. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thrilled about Muddy Waters in black…

I ordered the Muddy Waters in black calf and the quality and fit is unparallelled. I was just delighted when I opened the box and tried them on. I just ordered a Jimmy Hendricks also in black leather. And I was even more delighted when a received a response to an email about when a boot now out of stock would be back in stock.

5. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Impeccable je recommande

Je suis très content de mes « Elvis Presley Harness Boot» livraison rapide et les boots sont magnifiques !! Je recommande Pochly sans hésiter si vous désirez de belle boots. Grazie Mille !

8. januar 2024
Bedømt til 3 ud af 5 stjerner

C'est la première fois que je mets un…

C'est la première fois que je mets un avis, j'espère qu'il sera utile aux consommateurs comme aux vendeurs. L'attente d'un mois et 3 semaines n'est pas un problème en soit, enfin pour la période de Noël j'aurais aimé être prévenu que le 25 décembre il n'y aurait rien sous le sapin, le seul pb c'est le manque terrible de communication. Cependant une fois que la paire arrivée, exactement au moment où on ne l'attendait plus, on comprend que l'attente valait la peine, bottes de très bonne manufacture. Améliorez simplement votre service client, et cette marque méritera une plus grande audience.

27. december 2023
POCHLY-logo

Besvarelse fra POCHLY

Dear Mr Mathis, we are sorry for the delays but we are very happy that in the end you were satisfied with the product!

Bedømt til 5 ud af 5 stjerner

Prodotto eccellente

Prodotto eccellente, fitting superbo, design top. Se migliorassero nel Customer Care, sarebbero un'azienda di eccellenza ma sono giovani e lo farenno di certo. Due paia di boot acquistati, due prodotti top nei materiali e nella costruzione.

5. januar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great shoes, bad customer experience

Customer experience was a nightmare, after weeks of waiting and emails and IG messages without answers, they finally explained they had a problem with the sole and had to re-launch a production.
Yet, they finally made an offer to apologize (which I declined because it wasn't the shoes I wanted).
I have to say that I'm very happy with the shoes (I ordered two pairs). Great lines, great quality.
It's just too bad they don't answer unless you really really insist. Just an email explaining the situation would have been enough.

11. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Se uno ama il rock roll e le sue…

Se uno ama il rock roll e le sue sfaccettature,allora questo sito (pochly) e perfetto mai visto un sito cosi assortito, stile e soprattutto qualità che lo rende speciale. Consiglio vivamente di comprare da loro sono sicuro che ne resterete soddisfatti come lo sono io!.

24. november 2023
Bedømt til 3 ud af 5 stjerner

The shoes arrived quickly and priced…

The shoes arrived quickly and priced correctly but they are NOT as they are pictured on the Facebook ad. I ordered the Muddy Waters--the short video of the ad on Facebook shows that the top shaft of the boot is flexible and creases. The boots that arrived are completely stiff and hard--the leather is non-flexible. The ad looks to have a thinner material which allows for the flexing and crease--what was delivered is far from that. They are beautiful and appear well-made but they're definitely not like the short video. I haven't worn them other than to try them on but since the return policy is only 7 days, I guess I'm stuck with these.

7. december 2023
Bedømt til 1 ud af 5 stjerner

Después de un mes sigo sin recibir mi…

Después de un mes sigo sin recibir mi paquete, no se preocupan por ti en absoluto, las botas serán bonitas que aún no lo sé pero dejan mucho que desear como profesionales.

14. november 2023
POCHLY-logo

Besvarelse fra POCHLY

Dear Mr Martin,
we can see from our FedEx Tracking number we gave you that your order is successfully delivered, can you please remove or update this review?

https://www.fedex.com/fedextrack/?trknbr=774423300056&trkqual=2460290000~774423300056~FX

Bedømt til 1 ud af 5 stjerner

Assistenza pessima

Tanto per cominciare non ho ricevuto l’articolo da me richiesto che mi è stato poi sostituito con quello corretto e fino a qui ok, poi ho ordinato un’altro articolo che mi avevano garantito al 100% la consegna in 48 ore quando invece l’ho ricevuto dopo 5 giorni e per scusarsi del disagio subito me lo scontavano del 15% quando poi nel primo ordine effettuato mi mandano un voucher con il 20%
che però’ dopo un giorno è stato messo con il 40%, per concludere, l’assistenza al cliente è pessima. Mi dispiace ma non comprerò più nulla!

2. november 2023
POCHLY-logo

Besvarelse fra POCHLY

Dear Mr Pecoraro, siamo dispiaciuti per la sua insoddisfazione. Il prodotto da lei ordinato è stato consegnato all'indirizzo da lei indicato in 3 giorni lavorativi (ordinato mercoledi sera 20:42) spedito giovedì mattina, consegnato lunedi mattina (sabato e domenica non sono giorni lavorativi per i corrieri nazionali). Ci aveva chiesto un cambio indirizzo che purtroppo TNT non ha approvato, la spedizione sarebbe dovuta tornare indietro e poi ripartire, sarebbe passata più di una settimana. Se a distanza di alcuni giorni dal suo ordine parte la Black Week, ampiamente annunciata su tutti i nostri canali, quale colpa avremmo? Mi sembra che tutte le sue domande siano state accolte e le richieste esaudite, fino anche alle 9 di sera, è questo il caso di definire un'assistenza pessima? I nostri cordiali saluti.

Bedømt til 1 ud af 5 stjerner

Poor customer service.

This was the first time buying a jacket with Pockly. Unfortunately I found the company very slow to respond to messages, order times to be despatched were late, they did not send the right size which lead to further delays and then was told they did not even have the material to make a new one in the right size!!! more delays. Thankfully I had bought the jacket through a financial institution (Klarna) who interviened on my behalf to get a refund. Six weeks of wasted time! judging by the amount of complaints this company has they need to address all of there internal issues. I will not buy anything from this company again.

29. september 2023
POCHLY-logo

Besvarelse fra POCHLY

Dear Mr Roberts,
We're happy that you reviewed your experience, and also that you will no longer buy from us. As usual, we tend to denigrate people's work but let the situation be clear: order placed on 09/29 (Friday), delivered on 10/06 (Friday). The size we sent was the one you ordered, it should be admitted that you purchased the wrong size, but it is absolutely not a problem: we collect the product from your home at our expense, we reproduce the jacket on your measurements in the new size, and for just 4 days of delay you do not accept the shipment. Honestly, we prefer not to have customers like this.
PS Klarna didn't do a damn thing for you other than ask us if we would issue a refund, which we promptly did.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere