Maryam Fahmy was incredibly helpful in addressing my concerns. She was exceptionally quick and efficient, and she stayed with me throughout the conversation until my request was fully resolved. She tr... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First I was angry because in the last moment before payment some extra services were added to the bill without asking me. Also it took some time before the customer service responded to me, but once t... Se mere
Virksomheden har svaret
I had purchase a ticket as a gift and accidentally I put my name instead of the attendee. It was an expensive ticket and I started to panic, however, upon contacting the customer support on what app a... Se mere
Virksomheden har svaret
المكان كترتيب ممتاز والتصاميم جذابة للصغار والفعاليات معقولة لكن اتمنى ان تخصص تذاكر منفصلة بفئات لحفلات طارق العربي أو رشا رزق حيث أنني رغبت بالحضور ولكن فتح المسرح للعموم والانتظار مع أطفال في الز... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Platinumlist.net is an online event guide and innovative ticketing solutions provider that has been operating in the Gulf region for over a decade. We’ve grown to be the largest provider in the UAE, as well as servicing events in Saudi Arabia, Oman, Bahrain, Qatar and Kuwait. We provide ticketing solutions for Entertainment events, large and small, Business events, Sport events, Tourism attractions, Box Office solutions for venue ticketing, including stadiums, theatres, and cinema as well as Marketing solutions for events.
Kontaktoplysninger
Office 801, The Onyx Tower 2, Dubai, UAE, Dubai, Forenede Arabiske Emirater
- helpcenter@platinumlist.net
- platinumlist.net
4,3
Fremragende
625 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Entertaining Show
It was very entertaining and engaging. The two hours passed very quick.
28. maj 2026
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Besvarelse fra Platinumlist Tickets
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Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Excellent good experience great app is…
Excellent good experience great app is good
2. juni 2026
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Amazing experience and it was fun event!
6. marts 2026
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Besvarelse fra Platinumlist Tickets
Thank you so much for sharing your valuable feedback with us! We truly appreciate it. We sincerely hope that you had a wonderful time at the event.
Besvarelse fra Platinumlist Tickets
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Best in class
30. maj 2026
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Great Experience …
Una bella esperienza , un evento organizzato molto bene … si respirava nell’aria tanta energia positiva.
Spero che questo evento arrivi anche in Italia.
31. maj 2026
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Thank you so much for sharing your valuable feedback with us! We truly appreciate it. We sincerely hope that you had a wonderful time at the event.
Awesome.all enjoyed the event.
30. maj 2026
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The staff were amazing from the snacks…
The staff were amazing from the snacks station
My iced coffee poured and they were kind to offer another one
The show was one of a kind truly worth the money
28. maj 2026
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Besvarelse fra Platinumlist Tickets
Thank you so much for sharing your valuable feedback with us! We truly appreciate it. We sincerely hope that you had a wonderful time at the event.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
I bought tickets for Friday the 29th
I bought tickets for Friday the 29th, yet venue was closed. Very poor experience.
29. maj 2026
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Besvarelse fra Platinumlist Tickets
Hello Stefan,
We are very sorry to hear about the poor experience you had and the frustration of arriving to find the venue closed. We completely understand how disappointing it is to plan an outing only to face unexpected issues at the location.
Please note that the venue you visited was not correct. The correct location for BattleKart is in Ishbiliyah, Riyadh (not Boulevard World), and Boulevard World is already closed. Kindly note that tickets are non-refundable; however, we’ll be happy to assist you with rescheduling your booking to another available date.
Your satisfaction is our absolute goal, and we are ready to help you fix this as soon as you get in touch.
Regards,
Platinumlist
Besvarelse fra Platinumlist Tickets
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Everything was just perfect
Everything was just perfect. Bring to us more events like this 👏🏼👏🏼👏🏼
28. maj 2026
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Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Wonderful customer service
Wonderful customer service, great support, easy solution
29. maj 2026
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Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Love platinumlist ⭐️
I love platinumlist and always buy my tickets through the app (very user friendly btw)
But this time I had purchased a ticket and wanted to change my seat because a friend decided to join and the seat next to mine was already occupied. It’s my first time to deal with platinum helpline
Very understanding, cooperative and managed to solve my issue
This encounter made me trust platinumlist even more, I’ll always buy my tickets through platinumlist and recommend it to all my friends
29. maj 2026
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Besvarelse fra Platinumlist Tickets
Thank you for sharing your valuable feedback with us! We are delighted to offer our assistance in any way we can.
Simply amazing 👌🏼
29. maj 2026
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Besvarelse fra Platinumlist Tickets
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Refund guarantee? More like refund Runaround.
I paid 52 Riyal for the “Refund Guarantee” on the Shakira Live at 974 concert in Doha, which was cancelled, and another 64 Riyal for the Refund Guarantee on the John Legend concert, which was postponed. I submitted refund requests for both events, yet Platinumlist has continuously delayed and avoided resolving the issue.
What is the point of paying extra for a “guarantee” if the company refuses to honor it when circumstances clearly qualify? My tax invoices and confirmation from PLP Events explicitly state that refunds are guaranteed when the Refund Guarantee is purchased.
As someone who used to genuinely support and trust Platinumlist, this experience has been incredibly disappointing. The lack of accountability and integrity has completely changed my perception of the platform. A guarantee should mean an obligation to fulfill the promise made to customers… not an excuse for endless delays and excuses.
I strongly advise others to think twice before purchasing tickets through this platform. Especially the so-called “Refund Guarantee.” In my experience, it felt like an extra fee designed to take more money from customers without providing the protection promised.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Hello Maya,
We are very sorry to hear about the disappointment and frustration you've experienced with your refund requests, especially after purchasing the Refund Guarantee. We completely understand your expectation for a swift process under these circumstances.
We would like to clarify that for the John Legend concert, the refund has already been successfully processed from our end. You will need to check with your bank using the RRN (Retrieval Reference Number) that we have provided to track the funds. For the Shakira Live at 974 concert, we have now processed the refund for the order from our side as an exception.
Since this issue is now completely resolved, if you are happy with how we handled this, we would truly appreciate it if you could update your review to reflect your recent experience. We always aim for complete customer satisfaction, and we appreciate your patience while we get this sorted out for you.
Regards,
Platinumlist
Great service and fast....
28. maj 2026
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Besvarelse fra Platinumlist Tickets
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Todo ha resultado muy fácil y rápido
Todo ha resultado muy fácil y rápido
26. maj 2026
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Besvarelse fra Platinumlist Tickets
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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.