Maryam Fahmy was incredibly helpful in addressing my concerns. She was exceptionally quick and efficient, and she stayed with me throughout the conversation until my request was fully resolved. She tr... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First I was angry because in the last moment before payment some extra services were added to the bill without asking me. Also it took some time before the customer service responded to me, but once t... Se mere
Virksomheden har svaret
I had purchase a ticket as a gift and accidentally I put my name instead of the attendee. It was an expensive ticket and I started to panic, however, upon contacting the customer support on what app a... Se mere
Virksomheden har svaret
المكان كترتيب ممتاز والتصاميم جذابة للصغار والفعاليات معقولة لكن اتمنى ان تخصص تذاكر منفصلة بفئات لحفلات طارق العربي أو رشا رزق حيث أنني رغبت بالحضور ولكن فتح المسرح للعموم والانتظار مع أطفال في الز... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Platinumlist.net is an online event guide and innovative ticketing solutions provider that has been operating in the Gulf region for over a decade. We’ve grown to be the largest provider in the UAE, as well as servicing events in Saudi Arabia, Oman, Bahrain, Qatar and Kuwait. We provide ticketing solutions for Entertainment events, large and small, Business events, Sport events, Tourism attractions, Box Office solutions for venue ticketing, including stadiums, theatres, and cinema as well as Marketing solutions for events.
Kontaktoplysninger
Office 801, The Onyx Tower 2, Dubai, UAE, Dubai, Forenede Arabiske Emirater
- helpcenter@platinumlist.net
- platinumlist.net
4,3
Fremragende
625 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service!
I had an issue with my tix and it was attended to immediately. Habiba was so kind and helpful. Thank you so much! I’m so looking forward to the concert. Truly, May.
11. oktober 2026
Uopfordret anmeldelse
اود شكر محمد محمود من فريق بلاتينوم…
اود شكر محمد محمود من فريق بلاتينوم ليست متعاون حل الموضوع بحرفيه شكرا
11. oktober 2026
Uopfordret anmeldelse
Maryam Fahmy was a star ⭐️
Maryam Fahmy was incredibly helpful in addressing my concerns. She was exceptionally quick and efficient, and she stayed with me throughout the conversation until my request was fully resolved. She truly went above and beyond! All my concerns were addressed, and everything was clearly explained to me. She is an absolute star, and I truly appreciate her outstanding service!
11. oktober 2026
Uopfordret anmeldelse
Thanks so much to Nesma Rezk
Thanks so much to Nesma Rezk, I booked the tickets under the wrong email address as I misspelt it. He helped me and got the right tickets to me, thanks so much
10. oktober 2026
Uopfordret anmeldelse
Good application
Good application
And any one needs help he give you the best help
10. oktober 2026
Uopfordret anmeldelse
شكراً استاذة حبيبه
اشكر الاستاذة حبيبه على التعاون و الخدمة الرائعة
كانت خير مثال لتمثيل الشركة في التعاون و تقديم الخدمة الرائعة و التفهم لمتطلبات العميل
شكراً جزيلاً حبيبه
8. oktober 2026
Uopfordret anmeldelse
قليل الكلام بحقكم وتعاملكم الطيب…
قليل الكلام بحقكم وتعاملكم الطيب والاخلاق
الله يحميكم ويزيدكم من فضلة
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
شكرًا لك على مشاركة ملاحظاتك معنا🌷
يسعدنا دائمًا مساعدتك، ويشرّفنا تقديم أفضل خدمة لك. نحن دائمًا هنا لخدمتك ودعمك في أي وقت تحتاج فيه إلى مساعدتنا. ❤️
In the end, happy with the refund
First I was angry because in the last moment before payment some extra services were added to the bill without asking me. Also it took some time before the customer service responded to me, but once they did, I was generously compensated 🧡
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for sharing your experience! We sincerely apologize for the initial frustration with the unexpected charges and the delay in getting back to you that is definitely not the smooth experience we aim to provide. We are so glad that our support team was able to step in, make things right, and leave you with a positive resolution. We appreciate your patience and look forward to serving you even better next time! 🧡
Sincerely
Platinumlist Support Team
Sama Jasser was very helpful…
Sama Jasser was very helpful ,professional and kind.
I really appreciate her support . Highly recommended !
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Mohamed Anwar helped us resolve a…
Mohamed Anwar helped us resolve a duplicate order and get a refund within just a couple of hours! Great service and very quick response. Thank you so much!
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
I had purchase a ticket as a gift and…
I had purchase a ticket as a gift and accidentally I put my name instead of the attendee. It was an expensive ticket and I started to panic, however, upon contacting the customer support on what app and after followed their instructions the issue was resolved and I was relieved and amazed by their prompt response and ability to resolve the issue. It is my first time using the app but I assure you it won't be the last ! Thank you platinum ticket
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
I had an issue with my ticket booking…
I had an issue with my ticket booking and they are very helpful and resolved it in no time.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Great with one caveat
The booking process and seating chart were great.
I would have liked the tickets to also have VIP on them. I didn't know I had VIP line access at the event because it wasn't stated on the ticket.
26. september 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
I booked Jannat Dilmun/Lost Paradise…
I booked Jannat Dilmun/Lost Paradise water ticket but unfortunately couldn't get visa to Bahrain in due time. The team first rescheduled my tickets and then when i requested refunded also. Amazing support.
20. september 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Worst customer service experience.
Worst customer service experience.
They charge an additional fee for their so-called Refund Guarantee when purchasing a ticket, but when you actually request a refund—even with valid reasons and supporting documents—they decline the request.
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Hi Heba,
Thank you for sharing your feedback with us. We understand how frustrating it can be when a refund request is not approved, and we would like to look into this for you right away.
Please rest assured that our decisions are made in accordance with our established terms and conditions, and we never decline requests without valid reasons.
To help us investigate what happened with your case and review the specific reason for the decline, could you please share your order number or booking reference? Once we have that, our team will gladly take a closer look and assist you further.
Sincerely
Platinumlist Team
Amazing
They give very good responses and help out on any questions, I would recommend using Platinumlist
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Easy and fun
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
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