PCM Travels Anmeldelser 

This company is one big scam.
Don't trust a word.

I reported PCM Travel to ReportFraud.ftc.gov, the Better Business Bureau, and FBI's INternet Crime Complaint (IC3). I reported them to Mastercard and asked how they can allow PCM to be a merchant member. I got my refund from my credit cards but with many appeals. PCM aimed at my teenage son and I feel the need to protect others from being frauded.

Legally, when an individual makes a material misrepresentation (such as PCM posing as an airline rep) to persuade another party (you) to sign a contract, this constitutes a legal basis for voiding the contract due to fraud or misrepresentation. If a contract is based on false or misleading information, it can be rescinded or canceled without any liability.

Dear Sir/Madam, this is Alejandra. I am writing to request a refund for a service I purchased from your company. I have been attempting to resolve this matter for the past month. Upon attempting to utilize the service, I was informed by airport staff that your company is fraudulent, and I was advised to cancel my credit card and repurchase the service. I have made numerous attempts to contact your organisation, and I finally received a response after initiating a chargeback with my bank. However, I have yet to receive my refund.

Buenos días,
Escribimos una denuncia el jueves 19 de febrero a PCM Travels y la presentamos el día 20 en la Policía española.
No retiraremos la denuncia mientras no nos sea devuelta la cantidad de 298,50 €, puesto que los impuestos estaban pagados con la compra del billete.
Un saludo

We booked a last minute cruise with Carnival Cruise lines for the last room available on the ship "Vista" sailing on February 1, 2026. I paid in full for the trip prior to the sail date. My significant other called his daughter and had her express mail his birth certificate, due to his passport not being renewed. She sent it to us with a guarantee from the postal service that it would be here on Friday, January 30th at 9pm. Then the storms hit and we did not received the birth certificate until Monday February 2, 2026 - TOO LATE FOR THE PAID FOR CRUISE! We went to Port Canaveral but could not board the ship because of the LACK OF MAIL DELIVERY! NEEDLESS TO SAY WE ARE OUT $2028. PCM Travels charged us $500 to try to get our money back and Have not heard from them since. They took our $500 and have not heard from them again... We a cancellation Letter for our Booking QV65T6 stating we will not be getting any of our money back!!!
I think PCM Travels is a terrible company and should be SUED for Scamming Elderly Citizens of the United States and taking advantage of the Trusting Elderly Citizens of the United States.

Estafadores a nivel descaro:
Tenía problemas con un check-in para un vuelo por latam de cucuta bogota, por lo que decidí contactar con el soporte de ayuda telefónico. Me hicieron creer que era por no haber pagado unas tasas que exigía el aeropuerto, cuando dichas tasas ya estaban incluidas en el boleto, 98$que no se me fueron regresados. Lo peor de todo es que los vuelos de latam procedentes de Colombia deben hacer el check-in en el aeropuerto, una pena que se aprovechen de la necesidad y el desespero de la gente que necesita volar. No obstante me amenazaron que si no se pagaban dichas tasas, no se podía abordar el vuelo. DECEPCION TOTAL DE LA CLASE DE GENTE Y DE COMPAÑIA QUE SOIS

i am happy
premust

Primus thanks

I just wrote for 45 minutes about what happened yesterday with this Lying AND thieving company that stole $600.00 from me and you guys just lost it for me!!! Now I have to write it AGAIN!!!!!! Omg Im so flustered!!!

I called PCM Travel expressing the need for round trip tickets with the return trip including my dogs, 2 Boston terriers. The guy made reservations with delta. During the whole time I kept mentioning my dogs but he kept telling me it would be on itinerary. For a hour or maybe a hour and half I was on the phone with PCM Travel. After what I thought and understood, I had reservations with Delta for my dogs and I on Delta. I was supposed to pay another $250 after I already paid $1650.00 to PCM Travel. He said my itinerary would be emailed that I had 24 hrs to cancel for full refund and I would receive the email in the next 24 hrs. I wasn't feeling good about this after hanging up and for the next hour it was bothering me. So I called Delta and asked about my reservation. I did have a reservation but it was just for me. There was nothing in/on it for my dogs...and I immediately canceled the flight right then and there with Delta. I immediately called my bank and tried to put a stop payment on the $1600. In which PCM TRAVEL ran 2 different payments. One to Delta for $750 and some change plus a payment to PCM Travel for $609.00 and change. I called PCM Travel and asked about my dogs and that I cancelled everything
(Before hanging up with PCM Travel again I asked about my dogs mentioning I had 2 Boston terriers and was told their on the itinerary. (Mr C.)was getting short with me about my dogs. I had brought them up a few times)
I got side tracked as to where I was in telling you what had happened, anyhow the last phone call I made to him he hung up on me.
Please Im not sure now if I'll be able to get my dogs here I only have so much to work with. These people need to be stopped. I was not told how payments were going to be split to go to him and Delta just that my flight was in the email and I would receive it within 24 hrs. Nor was I told what the charges were going to be for their services or a break down. The last chance I had he hung up on me as I said. This company and Mr C. are scammers and need to be shut down. This is devastating. I was stressed before just about flying my babies down here now I'm worried this won't happen. $600 is a lot of money for me that I'd been planning to use to get my dogs back with me. And now Im not sure if I will be able to.

When l call they are always helpful

Thiago me envió el bolero, muy satisfechos de su ayuda,

Thiago, buen servicio

Like Green Dog's Dec. 8, 2025 review, I got scammed by these people. When I went to check in for my flight, I was told I would have to pay another $725. That my Skylux booking was not valid for the flight. I thought I was dealing with a rep from Swiss Air. I had never heard of PCM travel. I had no choice but to cough up the $725, as I was catching a cruise ship in Barcelona. Upon my return, I got the CC charge saying PCM travel. I talked with my CC company, and Visa is now investigating this company for fraud. They had me sign something that I would not dispute the charge, which Visa told me in itself is illegal. Not sure how they did it, but they got me big time. Hopefully the fraud dept. can sort it out.

Thiago confirmó mi vuelo.

The agency help me a lot

Hola Thiago su servicio fue excelente le agradezco la atención

Thiago canceló mi reserva

Berry good person good atencion