Pascal Design Anmeldelser 506

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Order was very delayed, 2 months long and not as expected. Diamond were custom so I understand. Customer service took a few days but very easy to talk to and quick to respond and provide resolution.

Bedømt til 5 ud af 5 stjerner

The products are beautiful and amazing quality. The customer support makes sure you are content and there are no issues left unresolved. Perfect for gifting!

Bedømt til 5 ud af 5 stjerner

I had sent a link to my husband of the watch I wanted for Mother's Day, but it turns out I sent the wrong link! Although the one he ordered was gorgeous, Pascal customer service was amazing at letting... Se mere

Bedømt til 2 ud af 5 stjerner

French : j'ai fait l'achat d'une bague d'engagement qui s'est détérioré a peine au bout d'un mois avant meme de pouvoir l'offrir ! Quatre mails et plus d'un mois après aucun retour.. English : I boug... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning

Skrevet af virksomheden

PASCAL, a lab grown diamond jewelry brand, is inspired by a renowned 17th-century French philosopher who recognized the power of pressure. We believe that, like diamonds, strength and beauty can be found in overcoming intense obstacles, and we aim to convey this message to Gen-Z through our fashion pieces.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

506 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The ring I ordered arrived an it was…

The ring that arrived was beautiful along with the gift packaging I had some issues with sizing but this was resolved

21. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

We’re truly sorry for the delayed response and for the frustration this has caused. Due to a high volume of messages recently, our replies have been slower than usual.
We’ve already reached out to you via email to help resolve the size exchange — please kindly check your inbox (and spam folder). Thank you for your patience.

Bedømt til 5 ud af 5 stjerner

Perfect gift

The website is very easy to use. Amazing packaging. Everything has a very lux feeling. Would recommend!! The jewellery itself is very beautiful and the quality is top notch!!! In love

2. februar 2026
Bedømt til 1 ud af 5 stjerner

My fiancé bought me a beautiful cross…

My fiancé bought me a beautiful cross diamond necklace. When it arrived the cross was not on the chain. It would not go over the clasp as they were too big. When he reached out to customer service they told him the warehouse said he can squeeze the clasp (ruin the necklace) to get the cross on. And when they finally because he put up a fight agreee to send a new one he receive not response and communication and had to follow up. Do not order from here the customer service is poor!!

30. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

We’re truly sorry for the experience you’ve had and understand your frustration.
We’ve already sent you an email with the latest update and new tracking number — please kindly check your inbox (and spam folder just in case).
If you need any further assistance, feel free to reply to the email and we’ll be happy to help.

Bedømt til 1 ud af 5 stjerner

Terrible Service/No delivery in weeks.

I ordered a few watches from this company, it’s been over a month, no response to my email, no tracking order. I’m disputing this charge right away. Wanted to gift the items but now I can’t.

29. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

We’re very sorry for the delay and the inconvenience this has caused. We understand your frustration. We’ve already contacted you by email with the latest update and support — please kindly check your inbox, and we’ll continue to assist you there.

Bedømt til 1 ud af 5 stjerner

Zero stars for this conpany

If I could give this company 0 stars, I would. This is the WORST company I’ve ever dealt with. The watch I ordered as a gift was cheap and not worth the money. I reached out to the company 8 times in a three week period to try to get the return authorization. When someone finally responded, I sent the requested information and then they ghosted me again. This company is a total sham. DO NOT ORDER FROM THEM.

27. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

We’re truly sorry to hear about your experience and understand your frustration. Our sincere apologies for the delay in communication. We’ve already reached out to you via email to assist with this matter—please check your inbox, and we’ll make sure to help resolve this as quickly as possible.

Bedømt til 1 ud af 5 stjerner

Poor customer Service

Ordered a watch over a month ago and it still hasn’t been dispatched, despite the stated dispatch timeframe having passed. I’ve emailed customer service twice for an update and received no response. Very poor communication and disappointing service.

I was only contacted after leaving this review, at which point I was provided with a tracking reference via a third-party tracking platform and not the original courier’s tracking number. No courier name or courier issued tracking number has been provided, making it impossible to independently verify the shipment.

The lack of transparency, delayed communication, and reactive customer service are very disappointing.

27. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

Sorry for the frustration and the delay. We sincerely apologize for the poor experience. Your order has now been shipped, and we’ve already reached out via email with the latest update. Please check your inbox, and feel free to reply there if you need any further assistance.

Bedømt til 1 ud af 5 stjerner

They will evade refunds for as long as possible to wear you down!

They will evade refunds for as long as possible, offering a reduced refund in an item you don’t want. This company is an absolute scam. The products are of average quality. They try as hard as possible to make it expensive and incredibly difficult to return an item that is unused and in perfect condition. I bought a quite costly watch as a Xmas gift only to find my friend had already received one. I set about the rerun process only to be ignored and given the run around for WEEKS! Refusing to send me the info for the return but instead trying it convince me to get an exchange or partial refund to keep the item I don’t want. It has taken 6 weeks to get a response only after I threatened legal action. I am in a place to pay to take this company to court for the principal of very shady business practices. Avoid them at all cost and Invest in a better quality product.

26. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

Hi, we’re truly sorry for the frustration this has caused.
We understand your concerns and have already reached out via email with an update and next steps to help resolve this matter. Please check your inbox (and spam folder). We appreciate your patience and hope to sort this out with you directly.

Bedømt til 4 ud af 5 stjerner

Took 5 weeks to arrive

Watch arrived after waiting over a month. Was beautifully presented in nice box came with pin to remove links in bracelet. The watch itself is very beautiful. Overall im happy with it but the delivery time was long.

24. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extremely accommodating

Extremely accommodating, very good with communication and quick to respond via email. The ring is beautiful and I had to exchange for a new size and they made the process seemless. Definitely recommend!

24. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Keep getting ignored…

I left a review about how bad my experience was and how I got ignored about my order for weeks. They responded back to the review saying they would reach out to me and get the situation resolved out but they never did. I really wanted to like this company but now I’m overly frustrated with it all.

I’m not sure if you can see this edit, but my order number is #5656759

22. januar 2026
Uopfordret anmeldelse
Pascal Design-logo

Besvarelse fra Pascal Design

I apologize for the unpleasant experience you had. Could you please provide me with your order number? We will contact you and help resolve the issue. Again, I apologize for the inconvenience.

Bedømt til 5 ud af 5 stjerner

I’m looking forward to wearing my…

I’m looking forward to wearing my stylish watch. I love the look of diamond specs in it, elevating it it’s classy and versatile.
I especially loved Pascal’s customer service experience. They are professional and very helpful in taking care of your needs!
I will definitely recommend Pascal to my friends and family! Thank you Pascal🩷🩷

23. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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